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H Luxury Residence Apartments - Holiday Paradise

4-star property
3113 Surfers Paradise Boulevard, Surfers Paradise, QLD 1800 796 370
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3.9 out of 5
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See all 79 wotif Reviews

"Oven and stove top didn’t work properly. The fridge was frozen and needs upgrading. There was only 2 mugs (one was broken and the other dirty) " More

By a verified traveller on Tue 12 Mar 2024

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Hotel Description

At H Luxury Residence Apartments - Holiday Paradise you'll be within steps of popular attractions like Cavill Avenue and Slingshot. Highlights at this hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna, kids' swimming pool, and pool loungers. Added amenities include a coffee shop/cafe and spa services. There's also the convenience of free self parking.

Attractions within a 10-minute walk of this 4-star Surfers Paradise hotel include Chevron Renaissance and Surfers Paradise Beach.

Luxury Apartment, 1 Bedroom, Kitchenette, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$140* Per night/room 1 May - 2 May

Elite Apartment, 2 Bedrooms, Kitchenette, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Elite Apartment, 2 Bedrooms, Kitchen, Pool View

Bed Count 1 King Bed Maximum Occupancy 7 Max

Deluxe Apartment, 1 Bedroom, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms, Kitchenette, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Elite Apartment, 2 Bedrooms, Kitchenette, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

H Luxury Residence Apartments - Holiday Paradise ratings based on 79 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for H Luxury Residence Apartments - Holiday Paradise

Everyone (19) Couples (4) Family (39)
4 out of 5

Posted by on 26 Apr. 2024

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2 out of 5
Tv in master bedroom did not work, we also had 4 kids staying with us and only 1 tv for 4 kids and 2 adults to watch, the shower was dirty and had hair on the walls, the windows had finger stains and marks all over them

Posted by on 29 Mar. 2024

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3 out of 5

Posted by on 25 Mar. 2024

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3 out of 5
Oven and stove top didn’t work properly. The fridge was frozen and needs upgrading. There was only 2 mugs (one was broken and the other dirty)

Posted by on 12 Mar. 2024

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3 out of 5
I assumed that 2 doubles and 1 king meant the master room would have the king. But quite the opposite. The double beds were side by side in the master room with ensuite. And the king bed was down the other end with the main bathroom. The whole unit needs a deep clean. It was grubby and I felt like I needed to rinse any dish prior to using. The air con vents dripped consistently, the oven dial was broken, coffee machine didn’t work, and the door slams so hard it’s actually cracked around the supports. The king bed had massive spring holes in the mattress. I had to roll up to meet my partner in the middle but also had to hold myself onto the bed for sleep or I’d have rolled off onto the floor.

Posted by on 25 Feb. 2024

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5 out of 5

Posted by on 13 Feb. 2024

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4 out of 5
Great variety of different pools to swim or lounge around by them. Lots of shaded seating also available. Enjoyed meandering around the many pathways to all the different outdoor spots. Very private and secluded oasis options on the pool, spa, gym level.

Posted by on 1 Feb. 2024

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4 out of 5

Posted by on 21 Jan. 2024

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1 out of 5

Posted by on 12 Jan. 2024

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4 out of 5

Posted by on 22 Dec. 2023

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About the H Luxury Residence Apartments - Holiday Paradise

Location 3113 Surfers Paradise Boulevard, Surfers Paradise, QLD 4217

Property Features

H Luxury Residence Apartments - Holiday Paradise offers its guests a children's pool, an indoor pool, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly H Luxury Residence Apartments - Holiday Paradise. Limited free parking is available on a first-come, first-served basis. This 4-star Gold Coast hotel is smoke free.

  • 35 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Cypress Avenue Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

H Luxury Residence Apartments - Holiday Paradise offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks and dining tables. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

H Luxury Residence Apartments - Holiday Paradise has a restaurant on site.

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Shop 51, Centre Arcade, 16 Orchid Avenue]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).
Guests arriving after hours will need to go to the following location to check in: Shop 51, Centre Arcade, 16 Orchid Avenue
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 29.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • No front desk
  • UnionPay
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Private entrance
  • Smoke detector
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: AUD 29.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H Residence Apartments Holiday Paradise Apartment
  • H Residence Apartments Holiday Paradise Surfers Paradise
  • H Residence Apartments Holiday Paradise
  • H Residence Apartments Holiday Paradise Surfers Paradise
  • H Residence Apartments Holiday Paradise
  • H Residence Apartments- Holiday Paradise Surfers Paradise
  • H Residence Apartments Holiday Paradise Apartment
  • Apartment H Residence Apartments- Holiday Paradise
  • H Apartments Holiday Paradise
  • H Apartments Holiday Paradise
  • H Residence Apartments Holiday Paradise
  • H Luxury Residence Apartments Holiday Paradise
  • H Luxury Residence Apartments - Holiday Paradise Hotel

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.