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 Gold Coast •1 Room
 Gold Coast • 1 Room
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Broadwater Keys

3-star property
125 Frank Street, Labrador, QLD 1800 796 370
Choose Dates
2.5 out of 5
See all 233 wotif Reviews

"Staff very friendly and helpful " More

By a verified traveller on Fri 12 Apr 2024

Points Of Interest

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Hotel Description

Broadwater Keys puts you in the center of Gold Coast, 2.9 km (1.8 mi) from Australia Fair Shopping Centre and 3.2 km (2 mi) from Harbour Town.

Each apartment features a flat-screen TV, a ceiling fan, and a hair dryer. A refrigerator and a microwave make in-room dining convenient. Housekeeping is available on request.

This smoke-free apartment building offers an outdoor pool, free WiFi in public areas, and has a garden. Other amenities include laundry facilities, barbecue grills, and express check-in. There's also the convenience of free self parking.

Studio, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$94* Per night/room 15 May - 16 May

Apartment, 1 Queen Bed with Sofa bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Kitchen, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Apartment, 1 Bedroom, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Broadwater Keys ratings based on 233 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Broadwater Keys

Everyone (155) Couples (34) Business (2) Students (1) Family (36)
4 out of 5
Staff very friendly and helpful

Posted by on 12 Apr. 2024

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5 out of 5

Posted by on 20 Mar. 2024

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2 out of 5
Fly screen door broken so hard to close, very noisy. Otherwise ok

Posted by on 15 Mar. 2024

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1 out of 5
Nothing like the photos. The room was dirty, mouldy and damaged. Absolutely not worth the price paid. I am glad we only stayed one night.

Posted by on 3 Mar. 2024

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4 out of 5

Posted by on 2 Mar. 2024

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4 out of 5
The manager was happy to assist us after hours and show us where the carpark. Plenty of eateries in walking distance on the waterfront.

Posted by on 24 Feb. 2024

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1 out of 5

Posted by on 20 Feb. 2024

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1 out of 5
Property was badly maintained and on main road.very noisy. Room was bad and was too light in bedroom and the noise from the road was bad. Would not recommend!

Posted by on 13 Feb. 2024

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3 out of 5
I liked the apartment with all the home perks, large fridge, iron, hotplate microwave oven and air conditioner. It was conveniently located to the hospital which is where I needed to be. The room was a bit grubby, hot and very noisy because it was so close to a busy road.

Posted by on 24 Jan. 2024

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1 out of 5
I didn’t like anything about this property. Screen door wouldn’t close without slamming it and the wooden door was extremely hard to open - got stuck closed. Shower screen broken into three seperate pieces and impossible to close. Springs sticking out of the sides of the mattress. Overall the room was very grubby. The people in surrounding rooms were arguing violently out the front of our room. They were banging on a neighbour’s door trying to get in. We were absolutely terrified. Obviously the room was cheap but it shouldn’t have been available to hire out at all.

Posted by on 16 Jan. 2024

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About the Broadwater Keys

Location 125 Frank Street, Labrador, QLD 4215

Property Features

Broadwater Keys offers its guests an outdoor pool, barbecue grills, and a garden. WiFi is free in public spaces. Broadwater Keys also features laundry facilities, express check-in, and express check-out. Self parking is free. This 3-star Gold Coast apartment is smoke free.

  • 30 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Helensvale Station (8.7 km / 5.4 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Broadwater Keys offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include showers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broadwater Keys Apartment Labrador
  • Broadwater Keys Apartment
  • Broadwater Keys Labrador
  • Broadwater Keys
  • Broadwater Keys Labrador
  • Broadwater Keys Apartment
  • Broadwater Keys Apartment Labrador

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Broadwater Keys.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.