Museum Hotel puts you in the heart of George Town, within a 20-minute stroll of popular places like KOMTAR and Gurney Drive. Highlights at this boutique hotel include a restaurant, free self-parking and a bar/lounge. .This historic hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a children's swimming pool, coffee/tea in a common area and laundry facilities. Each morning cooked-to-order breakfast is available. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown George Town hotel include Swettenham Pier Cruise Terminal and Gurney Plaza.
What's nearby
KOMTAR - 13 min walk
Penang Times Square - 16 min walk
Gurney Drive - 19 min walk
Swettenham Pier Cruise Terminal - 3 min drive
Gurney Plaza - 5 min drive
Getting around
Penang Sentral - 30 min drive
Penang (PEN-Penang Intl.) - 28 min drive
Restaurants
Restoran Nasi Padang, Hotel International - 2 min walk
Hutton Lane Famous Koay Teow Th'ng - 3 min walk
Fook Cheow's Koay Teow Th'ng 福钊茶室 粿條湯 - 3 min walk
敦隆餐室 - 3 min walk
Pepper Salt Restaurant - 3 min walk
About this property
Museum Hotel
Comfortable historic hotel near KOMTAR
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A children's pool, a terrace, and multilingual staff are also featured at the historic Museum Hotel. Self parking is free.
This 3-star George Town hotel is smoke free.
1 building
29 guestrooms or units
2 levels
Conference rooms
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Terrace
Garden
Computer for guest use
Newspapers in lobby (free)
Lift
No smoking on site
Bar or lounge
Dining venue
Museum Hotel offers 29 air-conditioned accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.
Languages
Chinese (Mandarin), English, Japanese, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available for a fee: MYR 24 for adults and MYR 20 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
Children's pool
Family friendly
Children's pool
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
More
2 floors
Building
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Towels
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Refrigerator
More
Air conditioning
Ceiling fan
Free daily newspapers
Individual decor
Individual furnishings
Laptop-compatible safe
Phone
Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Museum Hotel
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MYR 100
A tax is imposed by the city: MYR 2.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately MYR 24 for adults and from MYR 20 for children
Airport shuttle fee: MYR 60 per vehicle (one way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.
We should mention
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Museum Hotel Penang
Museum Penang
Museum Hotel George Town
Museum Hotel Penang/George Town
Museum Hotel Hotel
Museum Hotel George Town
Museum Hotel Hotel George Town
Frequently asked questions
What is the cancellation policy at Museum Hotel?
Museum Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Museum Hotel?
Yep, Museum Hotel has a free self car park.
Are there any beaches close to Museum Hotel?
The closest beach to Museum Hotel is Ferringgi Beach (11 km).
Does Museum Hotel have a pool?
Museum Hotel has a kids' pool.
What makes Museum Hotel a romantic place to stay?
A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Museum Hotel.
Does Museum Hotel serve breakfast?
Yep, cooked-to-order breakfast is on offer daily.
Is there a free airport shuttle available at Museum Hotel?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Is there a bar or restaurant at Museum Hotel?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Museum Hotel?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at Museum Hotel?
No, pets and service animals are not allowed.
Museum Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 254 out of 497 reviews" "
10 - Excellent
254
Rating 8 - Good. 198 out of 497 reviews" "
8 - Good
198
Rating 6 - Okay. 33 out of 497 reviews" "
6 - Okay
33
Rating 4 - Poor. 8 out of 497 reviews" "
4 - Poor
8
Rating 2 - Terrible. 4 out of 497 reviews" "
2 - Terrible
4
9.0/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveller
3 Jan 2021
TV astro not working.
Too early knocking noise at 6 am morning.!!!
I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.