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Hotel Waterfall

3.0 star property
Comfortable hotel near Gurney Plaza

Choose dates to view prices

Photo gallery for Hotel Waterfall

Lobby
Terrace/patio
Exterior
Family Superior
Restaurant
Reviews
6.6

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
160 Jalan Utama, George Town, Penang, 10450
  • Popular LocationGurney Drive2 min drive
  • Popular LocationGurney Plaza2 min drive
  • Popular LocationPenang Hill8 min drive
  • AirportPenang (PEN-Penang Intl.)29 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Bidet
Hydromassage showerhead
Free bottled water
Minibar
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Bidet
Hydromassage showerhead
Free bottled water
Minibar
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, No Windows

Deluxe Double Room, 1 Double Bed, No Windows

Deluxe Double Room, 1 Double Bed, No Windows

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Bidet
Hydromassage showerhead
Free bottled water
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Bidet
Hydromassage showerhead
Free bottled water
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
TV
Bidet
Bathrobes
Hydromassage showerhead
Free bottled water
Minibar
Electric kettle
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, No Windows

Family Room, 2 Queen Beds, No Windows

Family Room, 2 Queen Beds, No Windows

Highlights

Air conditioning
TV
Bidet
Bathrobes
Hydromassage showerhead
Free bottled water
Minibar
Electric kettle
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Superior

Family Superior

Family Superior

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Bidet
Hydromassage showerhead
Free bottled water
Minibar
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
The Landmark by Katana
Pool
Kitchen
Parking included
Free WiFi
3.8 out of 5, Good, (102)
The price is AU$83
for 1 night
includes taxes & fees
13 June - 14 June
The Landmark by Katana

About the area

George Town

At Hotel Waterfall you'll be 1.7 km (1.1 mi) from Gurney Plaza and 1.7 km (1.1 mi) from Gurney Drive. Highlights at this hotel include 2 restaurants, 2 coffee shops/cafes and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Attractions within a 10-minute drive of this 3-property class George Town hotel include KOMTAR and Penang Hill.

What's nearby

  • Arulmigu Balathandayuthapani Temple - 12 min walk
  • Gurney Drive - 2 min drive
  • Gurney Plaza - 2 min drive
  • KOMTAR - 5 min drive
  • Penang Hill - 8 min drive

Getting around

  • Penang Sentral - 32 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • Goodall Cafe - 6 min walk
  • OO White Coffee - 1 min walk
  • 海味 - 5 min walk
  • Samurai Teppanyaki - 7 min walk
  • 金园茶餐室 Kedai Kopi Dan Makanan Taman Emas - 9 min walk

About this property

Hotel Waterfall

Comfortable hotel near Gurney Plaza
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Waterfall. Free self parking is available.

This 3-star George Town hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 coffee shops
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Waterfall offers 48 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include dressing gowns and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 37.1 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 37.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

Property is also known as

Hotel Waterfall
Hotel Waterfall Penang
Waterfall Hotel
Waterfall Penang
Hotel Waterfall George Town
Waterfall George Town
Hotel Waterfall Hotel
Hotel Waterfall George Town
Hotel Waterfall Hotel George Town

Frequently asked questions

What is the cancellation policy at Hotel Waterfall?

Hotel Waterfall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Waterfall?

As of 30 May 2024, prices found for a 1-night stay for 2 adults at Hotel Waterfall on 9 June 2024 start from AU$32.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Waterfall?

Yep, Hotel Waterfall has a free self car park.

Are there any beaches close to Hotel Waterfall?

The closest beach to Hotel Waterfall is Ferringgi Beach (7.7 km).

Is there a free airport shuttle available at Hotel Waterfall?

No, Hotel Waterfall does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Waterfall?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Waterfall?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Waterfall?

No, pets are not allowed.

Hotel Waterfall Reviews

Reviews

6.6
Rating 10 - Excellent. 11 out of 57 reviews" "
Rating 8 - Good. 17 out of 57 reviews" "
Rating 6 - Okay. 12 out of 57 reviews" "
Rating 4 - Poor. 9 out of 57 reviews" "
Rating 2 - Terrible. 8 out of 57 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

jack

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
hotel was ok, but i checked in at night (the staff not really friendly) but it's fine i guess because i booked on 31 dec, i know how it feels to work in new year's eve (maybe not in the mood to work :) ) but the thing that make me difficult = it was no towel (not sure it's since beginning or it just started due to covid-19 pandemic)
Stayed 1 night in Dec 2020

10/10 Excellent

Noor Haidah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am usng a wheelchair and my room was OKU-friendly. My special thanks for staff - Mr. James, very helpful.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

Letchumanan

Liked: Room comfort
Disliked: Property conditions & facilities
Construction which was ongoing was big minus, there were insects in the bathroom. Wifi was so-so
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money. Friendly and efficient staff.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Stayed 3 nights in Aug 2018

6/10 Okay

Ken

Stayed 5 nights in Jun 2018