Cititel Penang

4.0 star property
Upscale hotel near KOMTAR

Choose dates to view prices

Photo gallery for Cititel Penang

Exterior
Indoor pool
Superior Room
Daily buffet breakfast (MYR 56 per person)
Lobby
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Restaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Breakfast available
  • Parking includedParking includedParking included

Check out the area

Map
66 Jalan Penang, George Town, 10000
  • Popular LocationKOMTAR12 min walk
  • Popular LocationPadang Kota Lama14 min walk
  • Popular LocationSwettenham Pier Cruise Terminal19 min walk
  • AirportPenang (PEN-Penang Intl.)28 min drive

Room options

Standard Room

8.2/10 Very good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Iron/ironing board
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Standard Room, 1 King Bed

9.6/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Iron/ironing board
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Wardrobe
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Deluxe Room, 1 King Bed

8.3/10 Very good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Wardrobe
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room

9.4/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Wardrobe
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 King Bed

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Wardrobe
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

George Town

Cititel Penang puts you in the heart of George Town, within a 20-minute stroll of popular places like KOMTAR and Swettenham Pier Cruise Terminal. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .You'll be 1.9 km (1.2 mi) from Gurney Drive and 3.7 km (2.3 mi) from Gurney Plaza with a stay at this 4-property class Downtown George Town hotel.

What's nearby

  • KOMTAR - 12 min walk
  • Padang Kota Lama - 14 min walk
  • Swettenham Pier Cruise Terminal - 19 min walk
  • Gurney Drive - 4 min drive
  • Gurney Plaza - 5 min drive

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • Kheng Pin Cafe 群賓茶餐室 - 1 min walk
  • Kirishima Japanese Restaurant - 2 min walk
  • Restoran Sup Hameed - 1 min walk
  • Red Garden Food Paradise & Night Market - 3 min walk
  • Higher Ground - 3 min walk

About this property

Cititel Penang

Upscale hotel near KOMTAR
Cititel Penang offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Cititel Penang also features tour/ticket assistance, a front desk safe, and a lift. Self parking is free.

This 4-star George Town hotel is smoke free.

  • 451 guestrooms or units
  • 15 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cititel Penang offers 451 air-conditioned accommodations with complimentary slippers and an iron/ironing board. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

What is the cancellation policy at Cititel Penang?

Cititel Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cititel Penang?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Cititel Penang on 24 May 2024 start from AU$83.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cititel Penang?

Yep, Cititel Penang has a free self car park. Additionally there is secured covered valet parking, for a fee.

Are there any beaches close to Cititel Penang?

The closest beach to Cititel Penang is Ferringgi Beach (11.4 km).

Does Cititel Penang have a pool?

Cititel Penang has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

Is Cititel Penang family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Cititel Penang is a hit with families.

Does Cititel Penang serve breakfast?

You bet, our guests enjoy the buffet breakfast here! Offered daily from 7:00 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Cititel Penang?

No, Cititel Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Cititel Penang?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cititel Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cititel Penang?

No, pets and service animals are not allowed.

Cititel Penang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 222 out of 582 reviews" "
Rating 8 - Good. 276 out of 582 reviews" "
Rating 6 - Okay. 58 out of 582 reviews" "
Rating 4 - Poor. 19 out of 582 reviews" "
Rating 2 - Terrible. 7 out of 582 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chat

Stayed 2 nights in Feb 2024

2/10 Terrible

Chong Lim John

Disliked: Amenities
Wifi not stable at room level
Stayed 3 nights in Feb 2024

8/10 Good

OONG PING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception, convenience.
Stayed 5 nights in Feb 2024

8/10 Good

P A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked all the boxes!
Good standard hotel in an excellent position in the centre of Penang. Reception staff exceptionally nice and happily changed our room to one with a walk in shower - getting on a bit and wary of stepping into bath tubs! Walkable to everything in historic Georgetown & free CAT bus very useful in the heat. Easy access to/from the airport and lots of eateries in the neighbourhood. Had everything we needed!
Stayed 3 nights in Jan 2024

10/10 Excellent

CHAI LENG, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy rooms. The staff are very friendly
Stayed 3 nights in Dec 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Dec 2023

8/10 Good

Vellachi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location - we walked most of George Town. Excellent breakfast buffet with lots of options. Friendly staff. Property shows it's age, especially the bathroom.
Stayed 4 nights in Dec 2023

8/10 Good

Keng Joo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Apart from the fact that the hotel is noisy and non-useable wifi, the other aspects of the hotel is good
Stayed 2 nights in Dec 2023

10/10 Excellent

Mario Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved to location. More importantly the staff were terrific. Obliging , courteous and always helpful. Will stay here again
Stayed 9 nights in Dec 2023

4/10 Poor

Chong Lim John

Disliked: Cleanliness, amenities, property conditions & facilities
some night sound moving chair
Stayed 4 nights in Dec 2023