Best Western Frodsham Forest Hills Hotel

3.0 star property
Comfortable hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Best Western Frodsham Forest Hills Hotel

View from property
Courtyard
Aerial view
Executive Room, 1 King Bed, Non Smoking
Indoor wedding
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Overton Hill, Frodsham, England, WA6 6HH
  • Popular LocationLady Heyes Crafts and Antique Centre3 min drive
  • Popular LocationDelamere Forest8 min drive
  • Popular LocationChester Zoo18 min drive
  • AirportManchester (MAN)35 min drive

Room options

Standard Room, 1 Double Bed, Non Smoking

9.1/10 Wonderful

Highlights

Heating
Connecting rooms available
TV
Private bathroom
Deep-soaking bath
Designer toiletries
Hairdryer
Electric kettle
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

9/10 Wonderful

Highlights

Heating
Connecting rooms available
TV
Private bathroom
Deep-soaking bath
Designer toiletries
Hairdryer
Electric kettle
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Private bathroom
Deep-soaking bath
Designer toiletries
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Executive Room, 1 King Bed, Non Smoking

8.8/10 Excellent

Highlights

Heating
Connecting rooms available
TV
Private bathroom
Deep-soaking bath
Designer toiletries
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking (with Sofabed)

9.7/10 Exceptional

Highlights

Heating
Connecting rooms available
TV
Sofa bed
Private bathroom
Deep-soaking bath
Designer toiletries
Hairdryer
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

About the area

Frodsham

At Best Western Frodsham Forest Hills Hotel, you'll be 20.2 km (12.5 mi) from Chester Zoo and 26.1 km (16.2 mi) from Knowsley Safari Park. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Hilltops Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Meeting rooms and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. English breakfast is available daily. There's also the convenience of free self parking. .Within a 20-minute drive of this 3-property class Frodsham hotel, attractions include Cheshire Oaks Designer Outlet and Oulton Park Circuit.

What's nearby

  • Lady Heyes Crafts and Antique Centre - 3 min drive
  • Delamere Forest - 8 min drive
  • Manley Mere - 10 min drive
  • Blue Planet Aquarium - 14 min drive
  • Chester Zoo - 18 min drive

Getting around

  • Frodsham Station - 3 min drive
  • Manchester Airport (MAN) - 36 min drive

Restaurants

  • Homebrew Tap - 20 min walk
  • Helter Skelter - 18 min walk
  • The Railway Inn - 6 min drive
  • Netherton Hall - 20 min walk
  • Bears Paw - 3 min drive

About this property

Best Western Frodsham Forest Hills Hotel

Comfortable hotel with full-service spa and fitness centre
Best Western Frodsham Forest Hills Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the business-friendly Best Western Frodsham Forest Hills Hotel. Free self parking is available.

This 3-star Frodsham hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 3 levels
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and a hairdryer. Digital televisions are provided. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hilltops Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 per person
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

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Frequently asked questions

Is parking available at Best Western Frodsham Forest Hills Hotel?

Yep, Best Western Frodsham Forest Hills Hotel has a free self car park.

How much does it cost to stay at Best Western Frodsham Forest Hills Hotel?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at Best Western Frodsham Forest Hills Hotel on 30 May 2024 start from AU$129.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Frodsham Forest Hills Hotel?

Yep, there is an onsite spa at Best Western Frodsham Forest Hills Hotel.

Does Best Western Frodsham Forest Hills Hotel have a pool?

Yep, and guests recommend it! Best Western Frodsham Forest Hills Hotel has an indoor pool and a kids' pool.

What makes Best Western Frodsham Forest Hills Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Best Western Frodsham Forest Hills Hotel.

Are there hot tubs in the rooms at Best Western Frodsham Forest Hills Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Frodsham Forest Hills Hotel serve breakfast?

Yep, English breakfast is available daily.

Is there a free airport shuttle available at Best Western Frodsham Forest Hills Hotel?

No, Best Western Frodsham Forest Hills Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Frodsham Forest Hills Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western Frodsham Forest Hills Hotel?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 289 out of 723 reviews" "
Rating 8 - Good. 295 out of 723 reviews" "
Rating 6 - Okay. 84 out of 723 reviews" "
Rating 4 - Poor. 36 out of 723 reviews" "
Rating 2 - Terrible. 19 out of 723 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Stayed 1 night in Feb 2024

4/10 Poor

Chris

Disliked: Staff & service, property conditions & facilities, room comfort
Not allowed to sit and admire the view
We got to check out 45 mins early. We politely said we were early and the receptionist said no you can’t check in, you can use the spa or bar. We opted for the bar/restaurant as it looked over the estuary towards Runcorn old bridge and the new express way. We weren’t allowed to and that they had a wedding on with seating at the upper tier as well as a room of their own with another bar. We ended sitting on a little table away from the scenic view. The person who served us at the bar wasn’t exactly welcoming, and seemed to busy with the wedding elsewhere than to serve our drinks. We did meet the deputy manager who as actually lovely and had a chat. The bar staff that severed later on were also an asset too. The restaurant menu was very limited so we opted for a takeaway. The room was a disappointment as we had booked an executive room. There was no complimentary bottles of water or anything that made you feel special for the extra price. I looked into another room on the way out which was smaller. Housekeeping said you do get an iron in our room but not standard 😂. The room could do with modernising and had a twin shower but fittings were not to a high standard. Extendable mirror was missing a screw from the bottom. Random sticking out thing?? Big cracks in ceiling in bathroom. Light fitting hanging out over entrance in room. dimmer switch dial missing. £96.75 for the night. We won’t be returning or recommending!
Broken dimmer switch knob
Light fitting hanging out
Screw missing out of bottom mirror and random thing?
Public toilets (gents)
Stayed 1 night in Feb 2024

10/10 Excellent

Micheal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected!
Hotel was clean. Front desk, restaurant and leisure club staff were all pleasant. Room was spacious. Beds comfy. Huge TV. Was offered late check out which was nice. Pool, hot tub, sauna and steam room were all more than adequate. Location was good we went to Delamere Forrest and Eastham promenade. There are fresh water fountains and lemon water that guests can help themselves to which I thought was a nice touch. The view from the restaurant is pretty cool too. Good value for money. Unfortunately the family next door to our room were quite noisy but wasn't the hotels fault and didn't stop us getting a good sleep in the comfy beds. Only real issue was getting my car in/out of the carpark as there are some big pot holes at the entrance that you can't avoid. But it's to be expected coming in off the country roads. Still this hotel and the staff deserve 5 stars. Myself and my family all enjoyed our stay and found ourselves debating whether this hotel should be upgraded to a 4 star property. I'd stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outside property lots of rubbish
Stayed 1 night in Feb 2024

10/10 Excellent

Zee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Swimming Pool and hot tub was nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice well situated hotel with nice views
Nice hotel overlooking the river. Rather 1980's vib to the hotel but well maintained and clean. Nice pool facilities, again rather dated in design, but very serviceable. Very popular with parents and children. If you want to swim lengths probably book an early slot in the morning. Note you need to book a slot at the leisure facilities reception - I assume this is to avoid overcrowding. Also the lockers don't have locks but can be secured with a padlock if you bring one. Food in the restaurant was also good.
Stayed 1 night in Feb 2024

8/10 Good

gareth

Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great views, friendly staff, needs updating
Staff were great, evening food was good. Our bathroom had a not nice smell. The restaurant tables and reception furniture are worn out / looked dirty. Used to get water and fruit in more expensive rooms, that's gone. Needs a refurb.
Stayed 1 night in Feb 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Birthday Treat
Stayed here with my friend as a birthday treat. Staff were lovely. Hotel is very dated, but clean. Beds were comfy, though room was small. Staff put a candle in my dessert and wished me happy birthday. Food was lovely and of a good standard/price. Jacuzzi was warm and soothing. Pool amenities and changing very dated and not in great condition. For the price, it was a nice stay and would go again 👍
Stayed 1 night in Feb 2024