2/10 Terrible
Iman
Travelled with family
20 Mar 2024
We had a problem tonight
We went out and came back at 8:30
We couldnt open the door
We asked for help from Jouliano
She sent two people they couldnt open the door and they called firefighters to come and they came and they also couldnt open the door and they said we cant do anything
At 11 they left and the one who Jouliano was sent said that you have to go stay some where tonight!!!!! And we will fix the door tomorrow morning!
We explained that our stuffs and moneys are in the apartment and we have to checkout tomorrow because we have tickets for 12
we cant go anywhere
And he said i dont know! You have to find and take a hotel yourself !
And he take both keys with him
Iman
Stayed 1 night in Mar 2024