Close to the Duomo, friendly staff, however this hotel is not 4 stars, more like 3, also it is very noisy 24hrs and it’s literally impossible to sleep. What is worse the temperature in the room is kept at a crazy level of heat (probably 28 Celsius) and it cannot be turned down which makes the night extremely uncomfortable, this is probably done to suit the army of Malaysian guests that constantly comes and go at all hrs. The main reception feels like a cheap youth hostel and is it crowded by messy travelers, think of the Florence central station. Worst hotel I have ever been in my entire life, including all the budget places in my teens.