2/10 Terrible
Carmine
Travelled with partner
6 Feb 2024
Liked: Amenities
The breakfast staff were excellent, especially Rajiv and Koushboo. It ends there.
The first night for dinner we were charged 6500 rupees ($80 USD) for drinks that were supposed to be included according to the food manager. They never took it off over 3 days of arguing.
On our last day we called not the front desk to quote a driver to drop us off in Jaipur. Our next stay for 4 nights. Their all- inclusive amount for the driver was reasonable so we accepted in.
1 hour and 45 minutes into the drive their hotel driver says we are at the airport drop off. We were shocked that he took us to Delhi. The driver called the hotel and ARIHANT, duty manager, and AHMED, 2nd manager said that we told them we needed to go to the airport, not Jaipur!
After 4( minutes of them accusing us that this was our fault, they said we need to prepay 6 times more in rupees to the driver or the hotel ( via a link they would send for payment) OR we need to get out of the carb do the driver can return.
Mr ARIHANT and Mr AHMED are 2 very dishonest people, liars, and have a no good reputation! They became very condescending
They are despicable people and showed no concern for us at all. They kept saying it was my fault and I mis- communicated to them. An outright lie.
I will deal with the Radisson upon return to the U.S. and make sure they know that these two supervisors who are employed by them are underhanded, dishonest, liars totally incompetent.
Then I’ll call my credit card company .
Carmine
Stayed 4 nights in Jan 2024