We arrived for a 2 night stay and was immediately told that the heating was not working. We were given an oil radiator. The bathroom had a dirty cleaning cloth left in sink. Next morning there was no hot water. The blinds were broken, so as soon as it was dark, we had to pull the curtains. The window sill, which was in a bay, had paint peeling off it. On our departure morning we ran the water in the bathroom and after 15 minutes, managed some hot water. Whilst having breakfast in the conservatory, the roof was leaking in several places. Although the staff were helpful and friendly, it seems that the rooms could benefit from some maintenance and updating.