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409 E Missouri Ave, El Paso, TX, 79901
  • Popular LocationPlaza Theater9 min walk
  • Popular LocationUniversity of Texas at El Paso20 min walk
  • Popular LocationPaso del Norte International Bridge3 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)13 min drive

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.1/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hydromassage showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Feature)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Feature)

8/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hydromassage showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

9.4/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hydromassage showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

8.6/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hydromassage showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

7.6/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hydromassage showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room
Aloft El Paso Downtown
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (789)
The price is AU$254
for 1 night
includes taxes & fees
12 June - 13 June
Aloft El Paso Downtown

About the area

El Paso

HI Express El Paso Downtown, an IHG Hotel puts you in the heart of El Paso, within just a 10-minute stroll of El Paso Scottish Rite Temple and Museum and Sensorium. Highlights at this hotel include a complimentary breakfast, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find a 24-hour business centre, dry cleaning/laundry services and multilingual staff. .Attractions within a 10-minute drive of this Downtown El Paso hotel include Paso del Norte International Bridge and Fort Bliss.

What's nearby

  • Southwest University Park - 8 min walk
  • Plaza Theater - 9 min walk
  • University of Texas at El Paso - 20 min walk
  • Don Haskins Center - 2 min drive
  • Paso del Norte International Bridge - 3 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 14 min drive

Restaurants

  • Taconeta - 5 min walk
  • Craft and Social - 3 min walk
  • Mamacitas Cafe and Cantina - 3 min walk
  • Coffee Box - 5 min walk
  • Epic - 2 min walk

About this property

HI Express El Paso Downtown, an IHG Hotel

Hotel with free breakfast, near Paso del Norte International Bridge
Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown, an IHG Hotel. Self parking is free.
  • 1 building
  • 112 guestrooms or units
  • 9 levels
  • Conference rooms
  • 1200 sq ft of conference space
  • 108 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Gift shop
  • Lift
HI Express El Paso Downtown, an IHG Hotel offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 8:30 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 9 floors
  • Building

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

What is the cancellation policy at HI Express El Paso Downtown, an IHG Hotel?

HI Express El Paso Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HI Express El Paso Downtown, an IHG Hotel?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown, an IHG Hotel on 16 June 2024 start from AU$201.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HI Express El Paso Downtown, an IHG Hotel?

Yep, HI Express El Paso Downtown, an IHG Hotel has a free self car park.

Is HI Express El Paso Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that HI Express El Paso Downtown, an IHG Hotel is a hit with families.

Does HI Express El Paso Downtown, an IHG Hotel serve breakfast?

Yep, our travelers enjoy the free buffet brekkie here! Available daily from 6:30 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at HI Express El Paso Downtown, an IHG Hotel?

Yep, there's a free airport shuttle that runs from 8:30 AM - 10:00 PM on request.

What time are check-in & check-out at HI Express El Paso Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HI Express El Paso Downtown, an IHG Hotel?

No, only service animals are allowed.

HI Express El Paso Downtown, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1000 reviews" "
Rating 8 - Good. 284 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 101 out of 1000 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jongyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for walking to downtown area. break fast was great. Food container from previous guest was underneath air conditioner. Shower drain was a bit slow.
Stayed 1 night in Feb 2024

10/10 Excellent

Leif

Excellent for the money
Stayed 1 night in Feb 2024

10/10 Excellent

Angela, Las Cruces

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Hoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel is fairly decent. A little bit dated but with clean and comfortable rooms, a nice lobby, and very convenient location. Before booking: All the rooms on the north side of the hotel (odd room numbers) face I-10 and have the associated loud road noise around the clock. Earplugs are recommended for light sleepers staying in these rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise
For a stay near town and just off the highway, this was a great place and surprised us!! Great breaky too!
Stayed 1 night in Jan 2024

10/10 Excellent

idalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Wayman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great, breakfast was decent, and rooms were nice and roomie
Stayed 1 night in Jan 2024

4/10 Poor

Caleb

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Mediocre service and inept management
Rooms are tiny (which is to be expected downtown). Not a big deal. We got a room with two queen beds, and were only able to use one (room 709) as one of the beds was the absolute worst I have ever seen in a hotel (zero cushion in the middle so a person would just roll to the middle). Woke up in the morning to get the day started and realized there was no hot or even luke warm water at all for a shower. Front desk was contacted and I was advised that the problem was realized the night before and a "technician was on the way" when in fact there was not anyone coming, we waited another 2 hours and still no hot water..long story short, we had to take freezing cold showers. Had my 3 year old son that could not even bear the cold so had to skip his bathing that day. When front desk was asked for a manager she advised me that they would not be in until the next day. I realize it was not the fault of front desk personnel, but management that the issue was not corrected in a timely manner. Needless to say there was a lobby of angry people as I exited the elevators. I know stuff happens but for the issue to be known at least 24 hours in advance of me calling down to the desk and not having a timeframe or even a reasonable answer to customer concerns is unacceptable.
Stayed 1 night in Jan 2024

2/10 Terrible

Flora

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water since I checked in. I hope the hot water is fixed by tomorrow so I can shower before leaving the hotel. So disappointed.
Stayed 1 night in Jan 2024

10/10 Excellent

JUANITA

Stayed 1 night in Jan 2024