See all properties
Save

Xelena Hotel & Suites

5.0 star property
Luxury El Calafate hotel in Macrozona Bahía Redonda y Primeros Faldeos with full-service spa

Choose dates to view prices

Photo gallery for Xelena Hotel & Suites

Indoor pool, pool loungers, lifeguards on site
Exterior
Suite Presidencial
Food and drink
Shower, free toiletries, hair dryer, dressing gowns
Reviews
8.8

Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
René Favaloro 3548, El Calafate, Santa Cruz, 9405
  • Popular LocationGnome Village4 min drive
  • Popular LocationEl Calafate Historical Interpretation Center5 min drive
  • Popular LocationGlaciarium7 min drive
  • AirportEl Calafate (FTE-Comandante Armando Tola Intl.)24 min drive

Room options

View all photos for Suite de Lujo

Suite de Lujo

Suite de Lujo

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.6/10 Excellent

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Junior

Suite Junior

Suite Junior

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

9.8/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Triple

Triple

Triple

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite Presidencial

Suite Presidencial

Suite Presidencial

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Egyptian cotton bed sheets
  • 125 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Calafate Parque Hotel
Hot tub
Breakfast included
Spa
Free WiFi
4.5 out of 5, Wonderful, (231)
The price is AU$199
for 1 night
includes taxes & fees
12 June - 13 June
Calafate Parque Hotel

About the area

El Calafate

A luxury stay in the heart of El Calafate awaits you at Xelena Hotel & Suites. Within a 5-minute stroll you'll find Bahía Redonda and Bahía Redonda Viewpoint within a 20-minute walk. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Zen Spa can include massages and body wraps. The restaurant, MORA, is open for dinner. PIERROT is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the gym, sauna, pool loungers and lifeguards on site. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Full breakfast is available daily. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute walk of this 5-property class Macrozona Bahía Redonda y Primeros Faldeos hotel include Lago Argentino and Calafate Fishing.

What's nearby

  • Calafate Fishing - 3 min drive
  • Gnome Village - 4 min drive
  • El Calafate Regional Museum - 5 min drive
  • El Calafate Historical Interpretation Center - 5 min drive
  • Glaciarium - 7 min drive

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive

Restaurants

  • Pura Vida - 4 min drive
  • Yeti Ice Bar - 5 min drive
  • La Lechuza - 5 min drive
  • Isabel - Cocina al Disco - 6 min drive
  • La Cocina - 6 min drive

About this property

Xelena Hotel & Suites

Luxury El Calafate hotel in Macrozona Bahía Redonda y Primeros Faldeos with full-service spa
Xelena Hotel & Suites offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, spa services, and a terrace are also featured at the luxury Xelena Hotel & Suites. Limited free parking is available on a first-come, first-served basis.

This 5-star El Calafate hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Xelena Hotel & Suites offers 100 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and bidets.

This El Calafate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Zen Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coral Coffe Shop
  • Huerta & Fuegos
  • MORA
  • PIERROT

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 6 floors
  • Building
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 10 2024 to June 16 2024 (dates subject to change):
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xelena Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Xelena
Xelena El Calafate
Xelena Hotel
Xelena Hotel El Calafate
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

What is the cancellation policy at Xelena Hotel & Suites?

Xelena Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Xelena Hotel & Suites?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Xelena Hotel & Suites on 30 May 2024 start from AU$226.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Xelena Hotel & Suites?

Yep, Xelena Hotel & Suites has a free self car park. Onsite parking is limited.

Is there a spa on site at Xelena Hotel & Suites?

Yep, Zen Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials. The Spa will be unavailable from June 10 2024 to June 16 2024 (dates subject to change).

Does Xelena Hotel & Suites have a pool?

Xelena Hotel & Suites has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool will be unavailable from June 10 2024 to June 16 2024 (dates subject to change).

What makes Xelena Hotel & Suites a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Xelena Hotel & Suites.

Does Xelena Hotel & Suites serve breakfast?

Yep, full brekkie is served daily.

Is there a free airport shuttle available at Xelena Hotel & Suites?

No, Xelena Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Xelena Hotel & Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Xelena Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Xelena Hotel & Suites?

No, pets and service animals are not allowed.

Xelena Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 359 reviews" "
Rating 8 - Good. 80 out of 359 reviews" "
Rating 6 - Okay. 35 out of 359 reviews" "
Rating 4 - Poor. 12 out of 359 reviews" "
Rating 2 - Terrible. 8 out of 359 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Remo

Stayed 1 night in Jan 2024

10/10 Excellent

eiman, lakewood ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Jamie

Travelled with partner
Disliked: Staff & service
This hotel is not worth the price for the stay. I recommend staying elsewhere.
Stayed 2 nights in Jan 2024

8/10 Good

John

Travelled with family
Not 5 Star
Not 5 Star maybe 3. Checkin not very smooth. Stayed in Presidential Suite and had to walk to Lobby to get “free” Ecodriendly water.
Stayed 3 nights in Jan 2024

10/10 Excellent

LUIXAVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marlyn

Stayed 1 night in Jan 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Sonia Cruz, Coral Gables

Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023