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 Alice Springs •1 Room
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Mercure Alice Springs Resort

4.5-star property
34 Stott Terrace, East Side, NT 1800 796 370
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4.1 out of 5
Very good!
See all 280 wotif Reviews

"My room was lovely Generally place bit old looking eg from the front area the garden area has old electrical items in the front Price was expensive am ... " More

By a verified traveller on Mon 15 Apr 2024

Points Of Interest

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Hotel Description

A luxury stay in Alice Springs awaits you at Mercure Alice Springs Resort. Within just a 10-minute stroll, you'll find Olive Pink Botanic Garden and Mbantua Fine Art Gallery and Cultural Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Barra on Todd Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers as well as access to bike rentals. Business amenities include 4 meeting rooms and a conference center. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM.

Sights within a 10-minute walk of this 4.5-star East Side hotel include Australian Aboriginal Dreamtime Gallery and Todd Mall.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$163* Per night/room 3 May - 4 May

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mercure Alice Springs Resort ratings based on 280 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Alice Springs Resort

Everyone (223) Business (5) Couples (15) Family (20)
4 out of 5
My room was lovely Generally place bit old looking eg from the front area the garden area has old electrical items in the front Price was expensive amd it wouldve been nice for breakfast to be included Pool area was relaxing but -bar area dirty plus needs weeding and maybe a few plants in garden Oberall a lovely stay

Posted by on 15 Apr. 2024

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Comment from Hotel Management

17 Apr. 2024 by Ian

Hi KymThank you for your comments and review. I have passed these on to the Department Heads to address with their teams.We look forward to welcoming you back the next time you are visiting.regards

5 out of 5
Friendly staff Room was spacious and comfy bed. Pool area relaxing, probably could do with less weeds and more plants and the area with bar in needs cleaning plus pool glass fence area. Lovely housekeeping service/staff . Lastly the outside area along walk to bridge needs cleaning -a little unsightly

Posted by on 12 Apr. 2024

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Comment from Hotel Management

15 Apr. 2024 by Ian

Hi KymThank you for your review and comments, we are glad that you enjoyed your stay with us.We look forward to welcoming you back when you next visit Alice Springs.regards

5 out of 5
This is a nice place to stay. Rooms are spacious and well layed out. Restaurant is good but up in price. Suggest booking in advanced. Parking is good but can fill up quick.

Posted by , from Christie Downs on 24 Mar. 2024

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Comment from Hotel Management

19 Apr. 2024 by Ian

Hi JasonThanks for the review, we are glad that you enjoyed your stay with us.regards

1 out of 5
Got double charged for the room when we only stayed one night

Posted by on 18 Mar. 2024

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Comment from Hotel Management

20 Apr. 2024 by Ian

Hi HollyThanks for the review and comment, the additional was a pre-authorisation which should have been released.regards

5 out of 5
Very accommodating for work and provided excellent customer service.

Posted by on 23 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Ian

Hi KelleneThank you for your review and comments, very much appreciated.We look forward to welcoming you back the next time you are in Alice Springsregards

5 out of 5
Nice place to stay.

Posted by on 28 Jan. 2024

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Comment from Hotel Management

30 Jan. 2024 by Ian

Thanks Maree, we are glad that you enjoyed your stay with usregards

5 out of 5
Staff were amazing. Clean and comfortable

Posted by on 26 Dec. 2023

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Comment from Hotel Management

27 Dec. 2023 by Ian

Hi PaulThanks for your review and comments, I will pass them onto the team.We look forward to welcoming you back

5 out of 5

Posted by on 11 Dec. 2023

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Comment from Hotel Management

2 Jan. 2024 by Ian

Hi MarkThank you for your review score.We are glad that you enjoyed your stay with us.regards

5 out of 5
I love this place and mostly I love the service. Feeling secure and feeling that everyone is family. Rooms are spacious and never worrying about my car at the car park. Food are so so good. Thank you and will always back.

Posted by on 4 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Ian

Hi EsetaThank you for your comments, we love having you stay with us. We are glad that you feel part of the family.We look forward to welcoming you back.regards

5 out of 5
It felt like home 🏡

Posted by on 23 Nov. 2023

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Comment from Hotel Management

27 Nov. 2023 by Ian

Hi StephanieThanks for your review and comment. We are certainly happy that it felt like home, it's what we aim for in every visit.regards

About the Mercure Alice Springs Resort

Location 34 Stott Terrace, East Side, NT 0870

Property Features

Mercure Alice Springs Resort offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A terrace, tour/ticket assistance, and a vending machine are also featured at the luxury Mercure Alice Springs Resort. Self parking is free.

  • 139 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1974
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ciccone Alice Springs Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Mercure Alice Springs Resort offers 139 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Barra on Todd Restaurant - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Renewable energy source - solar
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association
  • Humane animal treatment
  • Guest education on local ecosystems and culture

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 20–35 for adults, and AUD 12–15 for children
  • Late check-out fee: AUD 49 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alice Springs Chifley
  • Alice Springs Chifley Resort
  • Alice Springs Resort
  • Chifley Alice Springs
  • Mercure Alice Springs Resort Opening July 2017
  • Chifley Resort
  • Chifley Resort Alice Springs
  • Resort Alice Springs
  • Mercure Resort Opening July 2017
  • Mercure Alice Springs Opening July 2017
  • Mercure Opening July 2017
  • Mercure Alice Springs
  • Chifley Alice Springs Resort
  • Mercure Alice Springs Resort (Opening July 2017)
  • Mercure Alice Springs Side
  • Mercure Alice Springs Resort Hotel
  • Mercure Alice Springs Resort East Side
  • Mercure Alice Springs Resort Hotel East Side

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.