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Hotel Haus am Zoo

3.0 star property
Comfortable Düsseldorf hotel in Stadtbezirke 02 with full-service spa

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Photo gallery for Hotel Haus am Zoo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Porch
Apartment Muensterstrasse
Restaurant
Free toiletries, hair dryer, slippers, towels
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Your area essentials

Map
Sybelstraße 21, Düsseldorf, NW, 40239
  • Popular LocationKonigsallee5 min drive
  • Popular LocationRhine Promenade6 min drive
  • Popular LocationMesse Düsseldorf7 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)12 min drive

Room options

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Garden view

Comfort Double Room, Garden View

Highlights

Furnished balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room, 1 Single Bed, Non Smoking, City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Economy Single Room, 1 Single Bed, Non Smoking, City View

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Single Room, Garden View

Comfort Single Room, Garden View

Comfort Single Room, Garden View

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Single Room

Business Single Room

Business Single Room

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Satellite channels
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony or patio
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel
Spa
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (909)
The price is AU$394
for 1 night
includes taxes & fees
30 May - 31 May
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

About the area

Düsseldorf

Hotel Haus am Zoo puts you in the centre of Düsseldorf, 2.6 km (1.6 mi) from Hofgarten and 2.8 km (1.8 mi) from Museum Kunstpalast. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .Enjoy the sauna, seasonal outdoor swimming pool, pool loungers and lifeguards on site. 323 square feet (30 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 3-property class Stadtbezirke 02 hotel include Konigsallee and Rhine Promenade.

What's nearby

  • Konigsallee - 5 min drive
  • PSD Bank Dome - 6 min drive
  • Düsseldorf Christmas Market - 6 min drive
  • Rhine Promenade - 6 min drive
  • Messe Düsseldorf - 7 min drive

Getting around

  • Hansaplatz Tram Stop - 4 min walk
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Düsseldorf Intl. Airport (DUS) - 13 min drive

Restaurants

  • Trattoria Zucchero - 8 min walk
  • Il Disperato - 12 min walk
  • Eiscafé Talamini - 13 min walk
  • Aurora & Vito's Süßholz Pizzeria Düsseldorf - 16 min walk
  • Gyros ALA Greek - 12 min walk

About this property

Hotel Haus am Zoo

Comfortable Düsseldorf hotel in Stadtbezirke 02 with full-service spa
Hotel Haus am Zoo offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hotel Haus am Zoo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Düsseldorf hotel is smoke free.

  • 24 guestrooms or units
  • 4 levels
  • 2 buildings
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Hotel Haus am Zoo offers 24 accommodations with a safe and free newspapers. Beds feature down duvets. Satellite televisions are provided. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 12 per night)
  • Secured, covered extended parking on site (EUR 12 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Built in 1984
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night (maximum EUR 25 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Covered self-parking fee: EUR 12.00 per night
  • Covered extended parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet, per night (maximum EUR25 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • The outdoor pool closes for the season in September.
  • Pool access available from 7:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars, and is displayed on this page as 3 stars.

Property is also known as

Haus am Zoo
Haus am Zoo Duesseldorf
Hotel Haus am Zoo
Hotel Haus am Zoo Duesseldorf
Hotel Haus am Zoo Düsseldorf
Haus am Zoo Düsseldorf
Haus am Zoo
Hotel Hotel Haus am Zoo Düsseldorf
Düsseldorf Hotel Haus am Zoo Hotel
Hotel Hotel Haus am Zoo
Hotel Haus am Zoo Hotel
Hotel Haus am Zoo Düsseldorf
Hotel Haus am Zoo Hotel Düsseldorf

Frequently asked questions

What is the cancellation policy at Hotel Haus am Zoo?

Hotel Haus am Zoo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Haus am Zoo?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Hotel Haus am Zoo on 26 May 2024 start from AU$173.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Haus am Zoo?

Yep, Hotel Haus am Zoo has a secured covered self car park for EUR 12.00 per night. Secured covered extended parking costs EUR 12 per night. Onsite parking is limited.

Are there any beaches close to Hotel Haus am Zoo?

The closest beach to Hotel Haus am Zoo is Strandbad Wolfssee (15.4 km).

Is there a spa on site at Hotel Haus am Zoo?

Yep, Sauna is available for guests.

Does Hotel Haus am Zoo have a pool?

Hotel Haus am Zoo has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

Does Hotel Haus am Zoo serve breakfast?

Sure does, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Haus am Zoo?

No, Hotel Haus am Zoo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Haus am Zoo?

Yep, you can grab a meal at Hotel Haus am Zoo's onsite restaurant.

What time are check-in & check-out at Hotel Haus am Zoo?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Haus am Zoo?

Furry friends are welcome at Hotel Haus am Zoo, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Haus am Zoo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 77 reviews" "
Rating 8 - Good. 18 out of 77 reviews" "
Rating 6 - Okay. 6 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No climate control, small rooms.
Stayed 2 nights in May 2023

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice!
We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
Stayed 3 nights in Aug 2022

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personal touch and helpfulness.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Comfortable hotel. Great for a quick, one night stay.
Stayed 1 night in Jun 2021

8/10 Good

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2019

6/10 Okay

mehran

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 5 nights in May 2019