See all properties
Save

Comforta Hotel Dumai

3.5 star property
Comfortable hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Comforta Hotel Dumai

Outdoor pool, pool loungers
Building design
Deluxe Room
Restaurant
Lobby sitting area
Reviews
7.0

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Jalan Jenderal Sudirman No. 58, Dumai, Riau, 28811
  • Popular LocationDumai Port3 min drive
  • Popular LocationCITIMALL Dumai4 min drive
  • Popular LocationDumai Port TPI7 min drive
  • AirportDumai (DUM-Pinang Kampai)13 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Minibar, desk, rollaway beds, free WiFi

Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite

Business Suite

Business Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
The Zuri Dumai
Pool
Free airport shuttle
Parking included
Free WiFi
4.8 out of 5, Exceptional, (5)
The price is AU$77
for 1 night
includes taxes & fees
7 June - 8 June
The Zuri Dumai

About the area

Dumai

At Comforta Hotel Dumai, you'll be 5.2 km (3.2 mi) from Chinese Temple and 6.4 km (4 mi) from Dumai Port TPI. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .You can enjoy flat-screen TVs with cable channels, and all 100 rooms feature free WiFi, free bottled water and desks. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include slippers and free toiletries. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, steam room, karaoke and kids' swimming pool. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, massage/treatment rooms and laundry facilities. There's also the convenience of free self parking. .With a stay at this 3.5-property class Dumai hotel, you'll be 7.1 km (4.4 mi) from Chevron Dumai Golf Course.

What's nearby

  • Dumai Port - 3 min drive
  • CITIMALL Dumai - 4 min drive
  • Dumai Port TPI - 7 min drive
  • Chevron Dumai Golf Course - 8 min drive
  • Pertamina Dumai Hospital - 10 min drive

Getting around

  • Dumai (DUM-Pinang Kampai) - 13 min drive

Restaurants

  • Soto Garuda Mini - 2 min walk
  • Bandrek House 46 - 7 min walk
  • Beat Kaffee - 10 min walk
  • Rumah Makan Pak Datuk - 12 min walk
  • Papa Ibam Pizza - 9 min walk

About this property

Comforta Hotel Dumai

Comfortable hotel with full-service spa and fitness centre
Comforta Hotel Dumai offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and barbecue grills are also featured at the business-friendly Comforta Hotel Dumai. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Dumai hotel.

  • 100 guestrooms or units
  • Conference rooms
  • Karaoke
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Comforta Hotel Dumai offers 100 air-conditioned accommodations with minibars and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. This Dumai hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 300000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Comfort Dumai Hotel
Comfort Dumai
Comforta Hotel
Comforta Dumai
Comfort Hotel Dumai
Comforta Hotel Dumai Hotel
Comforta Hotel Dumai Dumai
Comforta Hotel Dumai Hotel Dumai

Frequently asked questions

What is the cancellation policy at Comforta Hotel Dumai?

Comforta Hotel Dumai offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Comforta Hotel Dumai?

Yep, Comforta Hotel Dumai has a free self car park.

Is there a spa on site at Comforta Hotel Dumai?

Yep, there is an onsite spa at Comforta Hotel Dumai. You'll enjoy services like massages.

Does Comforta Hotel Dumai have a pool?

Comforta Hotel Dumai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Comforta Hotel Dumai?

No, Comforta Hotel Dumai does not offer an airport shuttle service.

Is there a bar or restaurant at Comforta Hotel Dumai?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Comforta Hotel Dumai?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Comforta Hotel Dumai?

No, pets are not allowed.

Comforta Hotel Dumai Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 5 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

H.Y.A., Canada

Travelled with family and small children
Liked: Staff & service, amenities
The staff and service at this hotel were wonderful, very helpful, courteous, and pleasant to deal with. Can't say enough about them. If we were to return it would be because of them. The rooms were fairly clean, and housecleaning was fast and efficient, but rooms and towels had an unpleasant odor. Beds were not the most comfortable, and internet was awful. From three different rooms, at best we got about 2.5 Mbps during the day with intermittent connectivity, and at night we barely got a connection at all, if even. If you have work to do from the hotel that requires a reliable/fast connection then look elsewhere.
Stayed 5 nights in Jul 2019

4/10 Poor

Blake, Singapore

Disliked: Property conditions & facilities
There are particles in the food. Not safe for consumption.
Stayed 13 nights in Oct 2018

8/10 Good

HENDRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Sunadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Hotel bersih tetapi asas facility terbatas.
Stayed 2 nights in Nov 2019

8/10 Good

Abdul Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus
Suatu penginapan yang bagus dan selesa.
Stayed 2 nights in Jul 2019

6/10 Okay

Yusuf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air asin
Air mandi terasa sedikit asin,, renovasi cuman di luar hotel,dan kamar tidak terlalu ada perubahan,, handuk terlihat sudah menguning karena kondisi lama dipakai
Stayed 3 nights in Dec 2018