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Carlton Downtown

4.0 star property
Upscale spa hotel near Dubai Mall

Choose dates to view prices

Photo gallery for Carlton Downtown

Front of property
Poolside bar
Premium Suite, 3 Bedrooms
Coffee shop
Concierge desk
Reviews
8.4

Very good

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
Sheikh Zayed Road, Dubai, 7143
  • Popular LocationDubai Mall18 min walk
  • Popular LocationDubai World Trade Centre3 min drive
  • Popular LocationBurj Khalifa5 min drive
  • AirportDubai (DXB-Dubai Intl.)10 min drive

Room options

View all photos for Classic One Bedroom Suite

Classic One Bedroom Suite

Classic One Bedroom Suite

8.7/10 Excellent

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium One Bedroom Suite

Egyptian cotton sheets, premium bedding, down duvets

Premium One Bedroom Suite

8.8/10 Excellent

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Down duvet
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room

8.6/10 Excellent

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Down duvet
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Two Bedroom Suite

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Two Bedroom Suite

9.1/10 Wonderful

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Down duvet
  • 75 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Panoramic two bed room suite

22-inch LCD TV with satellite channels, TV

Panoramic two bed room suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Down duvet
  • 125.0 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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Aerial view
Dusit Thani Dubai
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Spa
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4.5 out of 5, Wonderful, (1004)
The price is AU$164
for 1 night
includes taxes & fees
6 June - 7 June
Dusit Thani Dubai

About the area

Dubai

A family-friendly stay in the heart of Dubai awaits you at Carlton Downtown. Within a 20-minute stroll, you'll find popular places like Dubai Mall and Dubai Aquarium & Underwater Zoo. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Armonia Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Bayty, serves international cuisine and is open for breakfast, lunch and dinner. Havana lounge is the hotel's own sports bar. Enjoy the outdoor swimming pool, nightclub, gym and outdoor tennis court. Business travelers can take advantage of 28 meeting rooms, a 24-hour business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Buffet breakfast is available daily. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .Within a 30-minute walk of this 4-property class Trade Center hotel, attractions include Burj Khalifa and City Walk.

What's nearby

  • Dubai Mall - 18 min walk
  • Dubai Aquarium & Underwater Zoo - 20 min walk
  • Dubai World Trade Centre - 3 min drive
  • Burj Khalifa - 5 min drive
  • Dubai Fountain - 6 min drive

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • Al Safadi Restaurant - 3 min walk
  • Starbucks - 8 min walk
  • ستاربكس - 9 min walk
  • Charlie Lane - 5 min walk
  • Tim Hortons - 8 min walk

About this property

Carlton Downtown

Upscale spa hotel near Dubai Mall
Carlton Downtown offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business centre, 28 meeting rooms, and limo/town car service are available. A children's pool, a health club, and a nightclub are also featured at the family-friendly Carlton Downtown. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Carlton Downtown was completed in September 2023.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 365 guestrooms or units
  • 47 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2013
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Carlton Downtown offers 365 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 22-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in September 2023.

Armonia Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, Filipino, French, Hindi, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AED 79 for adults and AED 39.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bayty
  • Deli Grind
  • Havana lounge
  • La Vie Dubai
  • Narrah lebanise

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 28 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 47 floors
  • Banquet hall
  • Building
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Renovated entire property - September 2023

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 22-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carlton Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 157.0.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A damage deposit of AED 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 79 for adults and from AED 39.5 for children
  • Airport shuttle fee: AED 200 per person (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Frequently asked questions

What is the cancellation policy at Carlton Downtown?

Carlton Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carlton Downtown?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Carlton Downtown on 5 June 2024 start from AU$101.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Carlton Downtown?

Yep, Carlton Downtown has free valet parking. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Carlton Downtown?

The closest beach to Carlton Downtown is Marina Beach (19.3 km).

Is there a spa on site at Carlton Downtown?

Yep, Armonia Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Carlton Downtown have a pool?

Carlton Downtown has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Carlton Downtown?

Carlton Downtown features a full-service spa, a nightclub and a health club. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Carlton Downtown a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Carlton Downtown.

Is Carlton Downtown family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Carlton Downtown is a hit with families.

Are there hot tubs in the rooms at Carlton Downtown?

No, but there are deep-soaking baths in the guestrooms.

Does Carlton Downtown serve breakfast?

Yeah, buffet breakfast is available daily.

Is there a free airport shuttle available at Carlton Downtown?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Carlton Downtown?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Carlton Downtown?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Carlton Downtown?

No, pets and service animals are not allowed.

Carlton Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1000 reviews" "
Rating 8 - Good. 317 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubs
great location, views and service.
Stayed 1 night in Feb 2024

6/10 Okay

WALID RASHID

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
its poor hotel its on average
Stayed 4 nights in Feb 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL STAY
I had a wonderful stay at Carlton Downtown. Super clean and spacious room, super nice staff at the reception and at the rooftop pool and bar. The location of the hotel is great and near Burj Khalifa. I highly recommend Carlton Downtown for your stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Maria, Mira loma

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when we go to Dubai as it’s nice cleans and in a good area close to get around places
Stayed 14 nights in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Stayed 3 nights in Feb 2024

8/10 Good

GJERGJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

8/10 Good

Gene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly staff members. Breakfast buffet was delicious and plentiful. Lots of shared communal facilities. Room service is very efficient and helpful. We enjoyed our stay!
Stayed 2 nights in Jan 2024

2/10 Terrible

Firas, Sudbury

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Carlton Downtown and unfortunately, my experience was less than satisfactory. The state of the furniture in the hotel room was disappointing, as many pieces were old and some even appeared to be broken. Another downside was the lack of dining options at the hotel. To my dismay, all the restaurants were closed, leaving guests with no convenient on-site food and beverage choices. Furthermore, the overall lighting in the hotel was poor, creating a dreary and unwelcoming atmosphere. This, combined with the old and slow elevator, made navigating the hotel a My stay at the Carlton downtown was marred by the worn-out furniture, lack of dining options, and the poor lighting and slow elevator. I hope that the hotel management will address these issues to improve the experience for future guests. You would not feel you are in Dubia due to poor quilty.
Stayed 8 nights in Jan 2024

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and reasonably priced. Close to downtown.
Stayed 4 nights in Jan 2024