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Tru by Hilton Dallas Downtown Market Center

2.5 star property
Hotel with 24-hour fitness, walk to Dallas Market Center

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Photo gallery for Tru by Hilton Dallas Downtown Market Center

Cocktail bar
Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Reception
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • BarBarBar
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Your area essentials

Map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Popular LocationDallas Market Center8 min walk
  • Popular LocationAmerican Airlines Center2 min drive
  • Popular LocationKay Bailey Hutchison Convention Center4 min drive
  • AirportDallas, TX (DAL-Love Field)11 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Dallas

At Tru by Hilton Dallas Downtown Market Center you'll be within a 10-minute stroll of Dallas Market Center and within 30 minutes of American Airlines Center. Highlights at this hotel include a 24-hour gym, a bar/lounge and a 24-hour business centre. .Sky Blu Rooftop Bar is the hotel's own cocktail bar. Other amenities include free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of valet parking. .With a stay at this Dallas Design District hotel, you'll be 2.9 km (1.8 mi) from Dallas World Aquarium and 3.7 km (2.3 mi) from Reunion Tower.

What's nearby

  • Dallas Market Center - 8 min walk
  • American Airlines Center - 2 min drive
  • Dallas World Aquarium - 3 min drive
  • Kay Bailey Hutchison Convention Center - 4 min drive
  • Reunion Tower - 4 min drive

Getting around

  • Dallas Medical-Market Center Station - 3 min drive
  • Victory Station - 20 min walk
  • Love Field Airport (DAL) - 11 min drive

Restaurants

  • SĒR Steak + Spirits - 9 min walk
  • Rodeo Goat - 11 min walk
  • Katy Coffee Lab - 17 min walk
  • Medieval Times - 3 min walk
  • Mama's Daughter's Diner - 16 min walk

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel with 24-hour fitness, walk to Dallas Market Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Tru by Hilton Dallas Downtown Market Center. Parking is available for a fee.

This Dallas hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Sky Blu Rooftop Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Building
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Frequently asked questions

What is the cancellation policy at Tru by Hilton Dallas Downtown Market Center?

Tru by Hilton Dallas Downtown Market Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Dallas Downtown Market Center?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Dallas Downtown Market Center on 27 May 2024 start from AU$131.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Dallas Downtown Market Center?

Yep, Tru by Hilton Dallas Downtown Market Center has valet parking with in/out privileges for USD 35 per night.

What makes Tru by Hilton Dallas Downtown Market Center a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Tru by Hilton Dallas Downtown Market Center.

Is there a free airport shuttle available at Tru by Hilton Dallas Downtown Market Center?

No, Tru by Hilton Dallas Downtown Market Center does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Dallas Downtown Market Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 940 reviews" "
Rating 8 - Good. 211 out of 940 reviews" "
Rating 6 - Okay. 116 out of 940 reviews" "
Rating 4 - Poor. 71 out of 940 reviews" "
Rating 2 - Terrible. 97 out of 940 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean property also easy access to places around the area. Also parking is valet but other than that everything was good . Also breakfast is pretty spot on.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chaquita

Liked: Staff & service, amenities
First time visitor…lovely hotel…right by the highway. Great staff and enjoyed my dining options and complimentary breakfast.
Stayed 2 nights in Feb 2024

4/10 Poor

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Unusually not a perfect start
Always stay here and while usually it’s an easy check in experience this time the lady checked me into the wrong room under the wrong name and charged me the full amount even though I mentioned that I paid through hotels.com. The lady that relieved her found the error thankfully.
Stayed 1 night in Feb 2024

2/10 Terrible

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This Hotel was Very Close to The Expressway. You could hear the Traffic All Night. Plus there was Valet Parking for 35.00 for some reason at a hotel that was empty. I parked the car it was never moved by the Valet for 35.00. Not Very Happy about that.
Stayed 1 night in Feb 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is, for the most part, a great property. The rooftop bar has absolutely stunning views and the tabletop firepits are great touch. All of the staff at TRU were exceptionally friendly and all requests were met with attention and with grace. There are some things the hotel can/should do that will make the property an absolute must for stays in Dallas. 1 - The 24-hour tea and coffee is not really 24 hours. We came in very late after a function to find the coffee and hot water carafes absent. The desk staff got us two cups of hot water, when requested, but coffee was not available. 2. The parking/valet policy needs to be more clearly either outlined or enforced. We didn't use the valet our entire stay and were still charged the $35 fee. When I asked whether the fee was for parking or for the concierge, I didn't get a clear answer. If guests can park at their own, and at their own risk, why then are we charged a parking fee? 3. There were NO working outdoor outlets for my EV. And, EV aside, this just seems like a bad situation. It was a big inconvenience for my family and for me to find an alternate charging location when we were at a property that should have had just a basic source.
Stayed 2 nights in Feb 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 3 nights in Feb 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility. Everything looks new.I disliked that I was obligated to use their valet service. It cost $35 plus tips. I see no reason valet can't be optional. I had trouble with the television. It may have been old batteries in the remote. I dripped on the floor. When i went to wipe it up with a white towel, the towel came up very dirty. Not sure the last time that floor was mopped.
Stayed 1 night in Feb 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointing Experience
I did not expect the parking fee of $35. I guess this is common for hotels in downtown Dallas. The wifi did not work. The clerk at the desk said it had not been working all day and had no idea when it would be fixed. Since the TV is broadcast over the internet, there was no TV either. The noise was pretty bad because the hotel is right off the highway. They provided a "white noise" machine in the room, but it did little good.
Stayed 1 night in Jan 2024

6/10 Okay

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
So noisy you have to sleep with earplugs. Do not stay ahotehotel if you want to sleep.
Stayed 2 nights in Jan 2024