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Occidental Cozumel - All Inclusive

4.0 star property
Upscale property with pools and private beach

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Photo gallery for Occidental Cozumel - All Inclusive

Exercise/lap pool
Front of property
Royal Level Luxury
Restaurant
Royal Level Luxury | Bathroom
Reviews
7.6

Good

Popular amenities

  • On private beach
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • All-inclusiveAll-inclusiveAll-inclusive
  • Hot tubHot tubHot tub
  • BarBarBar

Explore the area

Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Popular LocationMr. Sancho's Beach Club2 min drive
  • Popular LocationPlaya Mia Grand Beach and Water Park2 min drive
  • Popular LocationParadise Beach2 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)26 min drive

Room options

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Concierge)

9.7/10 Exceptional

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Romance)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Royal Level Luxury

Royal Level Luxury

Royal Level Luxury

8.2/10 Very good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deluxe)

7.9/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior
Allegro Cozumel All Inclusive
On private beach
Pool
Hot tub
Breakfast included
3.9 out of 5, Good, (1013)
The price is AU$811
for 1 night
includes taxes & fees
19 June - 20 June
Allegro Cozumel All Inclusive

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Occidental Cozumel - All Inclusive. Within just a 15-minute stroll, you'll find Arrecifes de Cozumel National Park and San Francisco Beach. Highlights at this beachfront property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages and body wraps along with aromatherapy and mani/pedis. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 1392 square feet (129 square metres) of event facilities include a meeting room and conference space. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Each morning free full breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 4-property class Cozumel property include Paradise Beach and Mr. Sancho's Beach Club.

What's nearby

  • San Francisco Beach - 11 min walk
  • Nachi Cocom Beach Club & Water Sport Center - 15 min walk
  • Mr. Sancho's Beach Club - 2 min drive
  • Playa Mia Grand Beach and Water Park - 2 min drive
  • Paradise Beach - 2 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26 min drive

Restaurants

  • ‪Mr. Sanchos - ‬2 min drive
  • ‪Occidental Grand Beach - ‬8 min walk
  • ‪Playa Uvas - ‬14 min drive
  • ‪Tortugas Beach Club - ‬14 min drive
  • ‪Topaz Restaurant - ‬9 min walk

About this property

Occidental Cozumel - All Inclusive

Upscale property with pools and private beach
Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Occidental Cozumel - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

  • 247 guestrooms or units
  • 3 levels
  • 11 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 1392 sq ft of conference space
  • 129 sq. m of conference space
  • Full breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Spa tub
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on 20 June 2024 start from AU$300.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Cozumel - All Inclusive?

Yep, Occidental Cozumel - All Inclusive has a free self car park.

Are there any beaches close to Occidental Cozumel - All Inclusive?

Yep, Occidental Cozumel - All Inclusive is a short 11-minute walk from San Francisco Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Occidental Cozumel - All Inclusive?

Yep, there is an onsite spa at Occidental Cozumel - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Occidental Cozumel - All Inclusive have a pool?

Yep, and guests recommend it! Occidental Cozumel - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes Occidental Cozumel - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Occidental Cozumel - All Inclusive.

Is Occidental Cozumel - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Occidental Cozumel - All Inclusive is a hit with families.

Does Occidental Cozumel - All Inclusive serve breakfast?

Sure does, complimentary full breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Occidental Cozumel - All Inclusive?

No, Occidental Cozumel - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Cozumel - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Cozumel - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Occidental Cozumel - All Inclusive?

No, pets and service animals are not allowed.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1011 reviews" "
Rating 8 - Good. 317 out of 1011 reviews" "
Rating 6 - Okay. 192 out of 1011 reviews" "
Rating 4 - Poor. 91 out of 1011 reviews" "
Rating 2 - Terrible. 76 out of 1011 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tara

Travelled with group
Liked: Cleanliness, property conditions & facilities
The resort was clean and the rooms were nice and large. The property is long and narrow and set on a mangrove so there are no “ocean front” rooms. The beach is nice but the chairs could all be replaced. There is very little shade. The ala cart restaurants had decent food but the buffets were small and not very good. Additionally, service at the buffet restaurants was very slow. They were also sticklers for rules. You’re 5 minutes late or you have one extra person? No reservation for you (even though the entire restaurant was empty). The worst part? Everyone in our group of 9 got sick at the resort. We are all seasoned travelers who use bottled water and didn’t travel off the resort (and who have been to Mexico many times and not gotten sick). We spoke to many others who were also sick. It’s hard to be sick in a beautiful paradise.
Stayed 4 nights in Feb 2024

4/10 Poor

CHAD w

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall a very beautiful resort. Why it was rated it lower? Pro's: - Clean resort with helpful housekeeping staff, which we needed - Beautiful resort in the jungle with a nice beach - Friendly staff Con's: - Limited food options 8 of the 9 people in our part got sick for multiple days. This is a group that travels often to Mexico and usually does NOT get sick. The resort stated that there were no reports of illness, but we confirmed that others in the resort also reported the same issue.
Stayed 7 nights in Feb 2024

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is nice. Beautiful grounds, jungle setting on the ocean. Food is good. Bring Imodium.
Stayed 10 nights in Feb 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, comfortable resort on Cozumel
The room complexes are provide a nice relaxing setting in their well kept tropical grounds. The large rooms are kept clean and comfortable. It’s so nice to have resort on Cozumel that has a nice sandy beach and not have to worry about the coral. Yet can take advantage of the Pro-dive shop and pick up right off their pier.
Main pool
Walkway over Mangroves to the pool & beach
Well maintained grounds
Every building & walkways are beautifully lit up in evening.
Stayed 22 nights in Feb 2024

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Food was great! Staff were wonderful! If I had to say one bad thing, it would be the amount of seaweed at the beach. And in the water. But the staff worked very hard EVERY morning to clean up the beach area from seaweed. A huge Kudos to them! The pool areas were great! You just had to get up VERY early if you wanted a beach chair. Guest put their belongings on chairs to claim them and never show up for hours… Overall we had a wonderful time celebrating our 40th anniversary! Thank you to all the staff!
Stayed 11 nights in Feb 2024

6/10 Okay

Rochelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach & nice grounds. Big rooms & quiet at night
Stayed 4 nights in Feb 2024

10/10 Excellent

Jena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location set in a jungle and nearby the ocean with a great beach. Very convenient with it being a halfway point between the east side and downtown, about 20 min drive either direction. Breakfast buffet was great with being able to order fresh prepared eggs. Many of the other buffets were precooked and who knows how long it was sitting out. Be careful eating any veggies uncooked. I made the mistake on last day of eating a salad for lunch and got very, very sick. Other than that, a great experience and would go again but avoiding most of the buffet options unless cooked or knowing when it was prepared.
Stayed 8 nights in Feb 2024

10/10 Excellent

KATHLEEN MARIA DE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the experience! The only things I did not like were that it was far too expensive to go more often and that I wish the staff were paid better. Inside of the air ducts in the rooms probably need cleaning. Everything else was better than I imagined.
Stayed 7 nights in Feb 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Feb 2024