2/10 Terrible
Lisa
Travelled with partner
12 Apr 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nothing short of a 'serial killer hotel'. The whole room was filthy! The room has raw timber exposed floorboards and they were filthy. There was dust and cobwebs everywhere. Curtains bearly covered the windows. The main door lock is a simple push snib lock, if you put a shoulder to the door then you could easily break in - it was not safe or secure AT ALL.
Cockroach ran across the floor in the morning and the smoke detector was just exposed wires hanging from the detector base housing. The bed was tiny and my husband (who is very tall) did not fit in the bed and was hanging out the end of it all night. There is no fridge in the room, and as we were road tripping there was nowhere to store our food or re-freeze our ice pack for the next day (so had to throw out a lot of food). There was no remote for the TV and when we asked for one, it was all too hard for the staff and they were not really willing to sort anything out.
We went to the pub part for dinner and food took nearly 1.5 hrs to arrive and we ordered just burgers. The chicken burger had been deep fried within an inch of its life and was like eating a wooden plank in bread.
The whole building has raw timber floorboards and there were people thumping around in the hallway starting from 5am, waking us up constantly. The noise was awful and knowing how flimsy the door lock was - did not leave us feeling safe at all. I would have felt safer sleeping locked in my car overnight! Hotel, not fit for people at all.