Mercure Hotel Severinshof Köln City places you in the centre of Cologne, within just a 15-minute stroll of Wallraf-Richartz Museum and Old Market. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Innenstadt hotel include City Hall and Romano-Germanic Museum.
What's nearby
Chocolate Museum - 10 min walk
Old Market - 13 min walk
Cologne Cathedral - 19 min walk
LANXESS Arena - 4 min drive
Cologne Trade Fair Grounds - 5 min drive
Getting around
Severinstrasse U-Bahn - 1 min walk
Cologne (QKL-Cologne Central Train Station) - 19 min walk
Cologne - Bonn Airport (CGN) - 18 min drive
Restaurants
Yay Trong Kham Korat Thai-Imbiss - 1 min walk
Ramen Bar Takezo Köln - 6 min walk
Okinii Köln GmbH - 5 min walk
Jogisushi - 5 min walk
Toscanini - 6 min walk
About this property
Mercure Hotel Severinshof Köln City
Upscale hotel near Wallraf-Richartz Museum
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at Mercure Hotel Severinshof Köln City. Parking is available for a fee.
This 4-star Cologne hotel is smoke free.
253 guestrooms or units
4 levels
Deli
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Terrace
Newspapers in lobby (free)
Lift
No smoking on site
Bar or lounge
Dining venue
Mercure Hotel Severinshof Köln City offers 253 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Parking on site (EUR 19 per day; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Bicycle rentals
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets on request
Change of towels on request
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
6 meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels
Entertainment
Smart TV with premium cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Desk
Desk chair
Eco-friendly cleaning products available
Eco-friendly toiletries
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 5.00 per cent will be charged
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 21 per person
Self-parking fee: EUR 19 per day (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
We should mention
This hotel caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne
Frequently asked questions
What is the cancellation policy at Mercure Hotel Severinshof Köln City?
Mercure Hotel Severinshof Köln City offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Mercure Hotel Severinshof Köln City?
As of 16 May 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Severinshof Köln City on 21 May 2024 start from AU$144.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Mercure Hotel Severinshof Köln City?
Yep, Mercure Hotel Severinshof Köln City has a self car park with in/out privileges for EUR 19 per day.
Are there any beaches close to Mercure Hotel Severinshof Köln City?
The closest beach to Mercure Hotel Severinshof Köln City is Blackfoot Beach (10.5 km).
Does Mercure Hotel Severinshof Köln City serve breakfast?
Yep, visitors give high marks to the buffet brekkie here!
Available daily from 6:30 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.
Is there a free airport shuttle available at Mercure Hotel Severinshof Köln City?
No, Mercure Hotel Severinshof Köln City does not offer an airport shuttle service.
Is there a bar or restaurant at Mercure Hotel Severinshof Köln City?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Mercure Hotel Severinshof Köln City?
Check-in begins at 3 PM. Check-out time is noon.
Are pets allowed at Mercure Hotel Severinshof Köln City?
No, only service animals are allowed.
Mercure Hotel Severinshof Köln City Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Two negative opinions
Some people in my party found the bath too high.
The safe did not work in my bedroom.
The rest are all on the positive side, especially the breakfast, which was outstanding and great staffs
This Hotel hits all the marks for me and I am very critical great job keep this up.
Juan
Stayed 5 nights in Oct 2023
4/10 Poor
Jason
Business traveller, Travelled with partner
11 Sept 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
The location of this property is very convenient to Koln City Centre and Kind und Jugend
However if you are checking in outside standard hours you could spend a great deal of time ringing the "night buzzer" so please be aware
The conditions of the rooms were a bit shocking for a Accur hotel to be blunt
When we checked in the pillow had actual dirt on it. Its hard to envision how the staff missed it. It was replaced with two throw style pillows which were even filthier.
The manager the next morning remedied the situation but one questions how this would happen.
The curtains were filthy with black marks and it seems they simply don't do regular maintenance.
Missed information from Accor staff about rewarding points. Back-and-forth emails without a clear explanation of why I am not receiving my reward points. Accor has shown its racial discrimination against LGBTQIA . Never knew I will be experiencing racism from such an organisation linked to the upcoming Olympics. Leaking everywhere in the bathroom when you bathed. Funny smile from the bathroom and failing to provide adequate amenities. This hotel is not 3-star but rather 2-star.
The check in was very cumbersome, requiring guests to repeat reservation information and sign in. Then they had to stand in another light to actually check in. Rooms were comfortable. However after checking out and paying parking fee, we could not leave and the machine required us to add an addition 2 Euros to leave, although I had paid for parking just 10 minutes earlier, going directly to the car. Definitely some logistics issues.