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iStay Hotel Ciudad Juarez

3.5 star property
Central hotel connected to a shopping centre in Ciudad Juarez with free parking

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Exterior
Shower, hair dryer, towels
Breakfast served
Lobby lounge
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juarez, CHIH, 32310
  • Popular LocationPaso del Norte Cultural Center15 min walk
  • Popular LocationPaso del Norte International Bridge4 min drive
  • Popular LocationAmerican Consulate9 min drive
  • AirportCiudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)21 min drive

Room options

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

8/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.2/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

7.5/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Interior detail
Krystal Urban Ciudad Juárez by US Consulate
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1103)
The price is AU$158
for 1 night
includes taxes & fees
18 June - 19 June
Krystal Urban Ciudad Juárez by US Consulate

About the area

Ciudad Juarez

IStay Hotel Ciudad Juarez puts you in the heart of Ciudad Juarez, connected to a shopping centre and within just a 10-minute stroll of Hospital de la Mujer and Plaza de las Americas. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .The restaurant, iStay Delicious, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool and gym. 825397 square feet (76682 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Ciudad Juarez hotel include American Consulate and Paso del Norte International Bridge.

What's nearby

  • Hospital de la Mujer - 3 min walk
  • Plaza de las Americas - 6 min walk
  • Paso del Norte Cultural Center - 15 min walk
  • Paso del Norte International Bridge - 4 min drive
  • American Consulate - 9 min drive

Getting around

  • El Paso Union Depot - 14 min drive
  • El Paso International Airport (ELP) - 22 min drive

Restaurants

  • Crisostomo - 5 min walk
  • Gorditas Doña Tota - 7 min walk
  • Corralito - 4 min walk
  • Burger King - 5 min walk
  • Italia Forno Ristorante - 4 min walk

About this property

iStay Hotel Ciudad Juarez

Central hotel connected to a shopping centre in Ciudad Juarez with free parking
IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 825397 square feet (76682 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly iStay Hotel Ciudad Juarez. Free self parking is available.

This Ciudad Juarez hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • 825397 sq ft of conference space
  • 76682 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with a safe and free newspapers. Plasma televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • iStay Delicious

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Stereo

Family friendly

  • Babysitting
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 825,397 square feet of conference space

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 150 for adults and from MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel Ciudad Juarez

Frequently asked questions

What is the cancellation policy at iStay Hotel Ciudad Juarez?

IStay Hotel Ciudad Juarez offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at iStay Hotel Ciudad Juarez?

As of 4 June 2024, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on 17 June 2024 start from AU$136.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at iStay Hotel Ciudad Juarez?

Yep, iStay Hotel Ciudad Juarez has a free self car park.

Does iStay Hotel Ciudad Juarez have a pool?

IStay Hotel Ciudad Juarez has an indoor pool.

Is iStay Hotel Ciudad Juarez family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that iStay Hotel Ciudad Juarez is a hit with families.

Does iStay Hotel Ciudad Juarez serve breakfast?

You bet, buffet brekkie is served daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at iStay Hotel Ciudad Juarez?

No, iStay Hotel Ciudad Juarez does not offer an airport shuttle service.

Is there a bar or restaurant at iStay Hotel Ciudad Juarez?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at iStay Hotel Ciudad Juarez?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at iStay Hotel Ciudad Juarez?

No, pets are not allowed.

iStay Hotel Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 524 out of 1024 reviews" "
Rating 8 - Good. 240 out of 1024 reviews" "
Rating 6 - Okay. 98 out of 1024 reviews" "
Rating 4 - Poor. 67 out of 1024 reviews" "
Rating 2 - Terrible. 95 out of 1024 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

Rocio

Travelled with family
Disliked: Cleanliness, staff & service
Front desk friendly but forgot to give me the breakfast tickets. Restroom was dirty and breakfast staff was very rude. This ia our last stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Wilmar

Stayed 3 nights in Feb 2024

10/10 Excellent

Rita

Stayed 2 nights in Feb 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2024

4/10 Poor

Abdon

Disliked: Staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

EDNA

Disliked: Cleanliness, staff & service, property conditions & facilities
No ac Hot hot room
Stayed 1 night in Feb 2024

6/10 Okay

Rafael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Las condiciones del hotel son viejas en general. La television es de muy vieja tecnologia. Durante mi estancia 1 de los dos elevadores no funcionaba y por varias horas el 2do elevador tambien se descompuso. Mi llave de la puerta se desprogramos 2 veces y realmente fue molesto. Ademas la refrigeracion no funcionaba, solo tenia la opcion de calefaccion. Pague un precio muy rasonable pero no creo justifique lo deteriorado del lugar.
Stayed 2 nights in Feb 2024

4/10 Poor

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Guillermo

Good location
Stayed 2 nights in Feb 2024