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4.3 out of 5

"Lovely staff, good location. Good variety of breakfast options. There are laundry facilities. Dryer is it great but otherwise no problems at all. " More

By a verified traveller on Wed 29 May 2019

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Hotel Description

De Lanna Hotel puts you in the heart of Chiang Mai, within just a 10-minute stroll of popular attractions like Sunday Walking Street Market and Chiang Mai University. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, De Lanna Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Within a 30-minute walk of this 4-star Old City hotel, attractions include Chiang Mai Night Bazaar and Tha Phae Gate.

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$59* Per night/room 30 Mar. - 31 Mar.

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

De Lanna Hotel ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for De Lanna Hotel

Everyone (7) Couples (3) Family (1)
4 out of 5
Lovely staff, good location. Good variety of breakfast options. There are laundry facilities. Dryer is it great but otherwise no problems at all.

Posted by on 29 May 2019

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4 out of 5

Great location

Only real problem was the loud rude Chinese guests . The staff try there best to address the situation but it's a never ending battle .

Posted by , from Geelong Australia on 5 Aug. 2017

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4 out of 5

A Boutique hotel close to all facilities.

Pros: Quiet and relaxed, within walking distance to all the town could offer. Nice pool and bar staff were excellent
Cons: Rooms could do with a face lift and update.
Location: All activities including tour information was accessible through the hotel.
First appearance from the outside wasn't impressive. Moving inside, the hotel looked a little dated with run down furniture and equipment. Our room reflected the same, especially the bathroom. Breakfast buffet was excellent. All staff were helpful and friendly.

Posted by , from NSW Australia on 10 Apr. 2017

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4 out of 5

Very handy Oasis in the Old City of Chaing Mai

Pros: Ambience, & location.
Cons: Nothing comes to mind
Location: Near Museums, Temples & Food
After ten days in Bhutan walking we needed somewhere we could chill out, but still be close to the city sights. The De-Lanna is in a lovely quiet bit of town, away from Bars and Massage Parlours but only a couple of blocks to the main strip and the first of the food places and shops, and Museums. The Pool and Garden areas are well maintained, staff friendly and helpful, and as always you can book tours at the from desk. They provided a transfer service back to the Airport at a reasonable price (Coming in we used the "Airport Taxi" fixed rate paid at the airport facility. - 160 Bhat (AUS$ 6.00). Food was reasonably priced for a hotel' - The Breakfast Buffet was included in price and extensive. This would be a great place to stay with kids - the only exception being had as with almost anywhere in Asia - no pool fences and big open fish ponds so you would have to watch toddlers like a hawk.

Posted by , from Warrell Creek NSW Australia on 17 Nov. 2016

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4 out of 5

Beautiful place but some distance from city centre

Pros: Our deluxe room was superb in every aspect: Very spacious, beautifully appointed.
Cons: Install over-bed reading lamps.
Location: Five minute walk to nearest 'interesting' streets. 20-30 minute walk to most popular areas.
Beautiful 62-room hotel, great setting and layout, very well-appointed rooms, great breakfast incl. garden setting. But keep in mind: Ground floor rooms offer no privacy on their patio (upstairs rooms and their balconies are much better); our very spacious deluxe king bedroom on 2nd floor was street-facing, quite noisy but only during rush hour traffic times (7-9am, 12-2; 5-7pm); hotel location is in opposite corner of the old city (NW) from where most night time action is (SE) - but tuk tuks are everywhere, great fun and very cheap (never more than 120 baht and, unlike Bangkok, very friendly drivers, no hassling, touts or over-pricing); and (my pet hate) no over-bed reading lighting so bring your own if you want to read in bed.

Posted by , from Australia on 24 Dec. 2015

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5 out of 5
Pros: We stayed one night then had one night at the elephants so they kept our bags and let us check back in early for our next 3 night stay

Posted by , from Australia - QLD - Brisbane on 27 Nov. 2013

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5 out of 5
Pros: We left before breakfast started and assumed we would just miss out, but they made us a breakfast up for us to take without us even asking.
Service: Go the extra mile;

Posted by , from Australia - QLD - Brisbane on 27 Nov. 2013

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5 out of 5
Pros: Wonderful people.
Cons: None
Location: Just right
Facilities: Outstanding; Value: Economical; Service: Outstanding; Cleanliness: Spotless; Great chef. Located at top of walking street.

Posted by , from Australia - NSW - Sydney on 23 Oct. 2013

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4 out of 5
Pros: The pool was great, breakfasts lovely,
Cons: Beds are set on the floor, very low and no chair inside to sit on
Location: Close to everything
I got ripped off when they organised a taxi for me.

Posted by , from Australia - VIC - Regional VIC on 17 May 2013

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4 out of 5
Pros: Funky decor of room
Cons: Lift broken
Location: in old town.
Facilities: very nice room; Value: Acceptable price; Service: Sufficient; Cleanliness: Beautiful; bar staff willing but inexperienced

Posted by , from Australia - NSW - Sydney on 25 Nov. 2012

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Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a meeting room and limo/town car service. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the boutique De Lanna Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

  • 62 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2009
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Chiang Mai Railway Station (4.4 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

De Lanna Hotel offers 62 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

De Lanna Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property’s mandatory gala dinner fee on December 31 includes 2 persons. Additional fees of THB 2,000 per person apply for guests exceeding this number.

De Lanna Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 900 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at De Lanna Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 1372.63

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 250 for adults and THB 250 for children
  • Airport shuttle fee: THB 600 per vehicle (one-way)
  • Airport shuttle fee per child: THB 600 (roundtrip), (from 4 to 10 years old)
  • Late check-out fee: THB 1000 (subject to availability)
  • Rollaway bed fee: THB 900 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • De Lanna
  • De Lanna Chiang Mai
  • De Lanna Hotel
  • De Lanna Hotel Chiang Mai
  • Lanna Hotel
  • De Lanna Hotel, Chiang Mai Hotel Chiang Mai
  • Lanna Hotel Chiang Mai
  • Lanna Chiang Mai
  • De Lanna Hotel Hotel
  • De Lanna Hotel Chiang Mai
  • De Lanna Hotel Hotel Chiang Mai

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.