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DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
Upscale spa hotel near Chester Zoo

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Front of property
Room, 1 King Bed, Accessible
Daily English breakfast (GBP 17.95 per person)
Reception
Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD
  • Popular LocationChester Zoo3 min drive
  • Popular LocationChester Cathedral5 min drive
  • Popular LocationChester Racecourse5 min drive
  • AirportLiverpool (LPL-John Lennon)26 min drive

Room options

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 King Bed (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Private bathroom
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 1.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Family)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Private bathroom
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 1.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 1.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Private bathroom
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
The Mill Hotel & Spa
Pool
Breakfast included
Spa
Free WiFi
4.4 out of 5, Excellent, (1572)
The price is AU$153
for 1 night
includes taxes & fees
30 May - 31 May
The Mill Hotel & Spa

About the area

Chester

At DoubleTree by Hilton Hotel and Spa Chester you'll be 3.4 km (2.1 mi) from Chester Cathedral and 3.7 km (2.3 mi) from Chester Zoo. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and free self-parking. .A relaxing visit to The Club and Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the mud bath. The restaurant, Garden Room and Terrace, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Turkish bath/hammam. 2777 square feet (258 square metres) of event facilities include 7 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available daily. .With a stay at this 4-property class Chester hotel, you'll be 3.9 km (2.4 mi) from Grosvenor Museum and 4.1 km (2.5 mi) from Chester Racecourse.

What's nearby

  • Chester Zoo - 3 min drive
  • Chester City Walls - 4 min drive
  • Chester Cathedral - 5 min drive
  • Chester Racecourse - 5 min drive
  • Blue Planet Aquarium - 6 min drive

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 26 min drive

Restaurants

  • Bluestone Bar - 3 min drive
  • Bromfield Arms Chester - 2 min drive
  • The Piper - 7 min walk
  • The Centurion - 19 min walk
  • The Bird in Hand - 4 min drive

About this property

DoubleTree by Hilton Hotel and Spa Chester

Upscale spa hotel near Chester Zoo
DoubleTree by Hilton Hotel and Spa Chester offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2777 square feet (258 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Hotel and Spa Chester. Self parking is free.

This 4-star Chester hotel is smoke free.

  • 219 guestrooms or units
  • 3 levels
  • 2777 sq ft of conference space
  • 258 sq. m of conference space
  • Built in 1975
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The Club and Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,777 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Lift (87 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards, debit cards and cash
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve sofa beds. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel and Spa Chester?

DoubleTree by Hilton Hotel and Spa Chester offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel and Spa Chester?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel and Spa Chester on 9 June 2024 start from AU$153.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel and Spa Chester?

Yep, DoubleTree by Hilton Hotel and Spa Chester has a free self car park.

Is there a spa on site at DoubleTree by Hilton Hotel and Spa Chester?

Yep, The Club and Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does DoubleTree by Hilton Hotel and Spa Chester serve breakfast?

Yep, English brekkie is on offer daily.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel and Spa Chester?

No, DoubleTree by Hilton Hotel and Spa Chester does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel and Spa Chester?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Hotel and Spa Chester?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Hotel and Spa Chester?

No, only service animals are allowed.

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1000 reviews" "
Rating 8 - Good. 275 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. Spotlessly clean. Excellent evening meal . Great spa. Disappointed about not being able to check in till 3 pm and too far from city centre
Stayed 1 night in Feb 2024

10/10 Excellent

James, Droylsden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, easy access to Chester City Centre
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Ross

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
£20 to access spa
Nice and clean, but have to pay £20 to access swimming pool and spa. Bit much for 2 hours when already paid to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Philip

Travelled with family
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belated Christmas present
We come here each January as I pay for the overnight stay as my friend's Christmas present. We ate in the restaurant after a long day shopping and as we had vouchers for free starters and drinks, the final bill was a pleasant surprise! Breakfast was served until 10 am the next day but when we arrived at 9.30, much of the hot food was sadly shrivelled (bacon) or solidified (eggs). Fortunately, I very much concentrate on the fruit, cereals and yoghurts. Overall, another lovely treat for my friend and we would certainly look to stay here next year.
Stayed 1 night in Jan 2024

6/10 Okay

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ellie

Liked: Staff & service
Disliked: Cleanliness
Spa
Hello, sorry to complain as we did love our stay. We booked a room and stayed on Saturday 27th of January. We booked into the spa for 6pm-8pm which we paid £40 for the both of us. The spa was amazing however the hydro pool was freezing! So much so we were out within 30 minutes. We got changed and I spoke to the lady at the desk to inform her. She said it should be at the right temperature which it can’t of been. I then said if it’s possible to be able to let us go in tomorrow instead when it hopefully is warmer as we had paid £40 for basically 30 minutes! She said she would let us know. We never heard anything. Didn’t want to ask in the morning as I feel like we should have been spoken to personally.
Stayed 1 night in Jan 2024