Crowne Plaza Chester, an IHG Hotel: Deals & Reviews (Chester, GBR)

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Eco-certified hotel with full-service spa and health club

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Breakfast, lunch, dinner served; British cuisine

Combined shower/bathtub, deep-soaking bathtub, eco-friendly toiletries

Overview
Rooms
Location
Policies

8.8

Excellent

Popular amenities

Hot tub

Laundry

Explore the area

Trinity Street, Chester, England, CH1 2BD

Chester Cathedral5 min walk
Chester Racecourse6 min walk
Chester Zoo6 min drive
Manchester (MAN)40 min drive

Room options

Premium Room, 1 King Bed (Super King)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Blackout curtains

Egyptian cotton bed sheets

22 sq m
Sleeps 2
1 King Bed

Premium Room, Multiple Beds

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Sofa bed

29 sq m
Sleeps 4
1 Queen Bed and 2 Single Sofa Beds

Premium Room, 1 King Bed, View (Super King)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Flat-screen TV

Blackout curtains

22 sq m
Sleeps 2
1 King Bed

Standard Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Separate bedroom

Sleeps 2
1 Single Bed

Suite, 1 Bedroom (Super King)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Flat-screen TV

Egyptian cotton bed sheets

39 sq m
Sleeps 4
1 King Bed

Premium Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Separate bedroom

Sleeps 2
1 Single Bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Premium bedding

Sofa bed

21 sq m
Sleeps 3
1 Queen Bed and 1 Single Sofa Bed

Premium Room, 1 Queen Bed, View

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Flat-screen TV

Blackout curtains

22 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Blackout curtains

Egyptian cotton bed sheets

19.8 sq m
Sleeps 2
1 Queen Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Blackout curtains

Egyptian cotton bed sheets

21 sq m
Sleeps 2
2 Single Beds

Premium Room, 1 Queen Bed

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Blackout curtains

Egyptian cotton bed sheets

22 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed (Super King)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Blackout curtains

Egyptian cotton bed sheets

21 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Spa

Free WiFi

for 1 night

includes taxes & fees

30 May - 31 May

About the area

Chester

Crowne Plaza Chester, an IHG Hotel puts you in the heart of Chester, within just a 10-minute stroll of Chester Cathedral and Chester Racecourse. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, facials and mani/pedis. The restaurant, Stables Bar & Grill, serves British cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 10269 square feet (954 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. English breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 15-minute walk of this Chester hotel include Grosvenor Museum and Roman Amphitheatre.

What's nearby

Chester Cathedral - 5 min walk
Chester City Walls - 5 min walk
Chester Racecourse - 6 min walk
River Dee - 15 min walk
Chester Zoo - 6 min drive

Getting around

Chester Station - 16 min walk
Manchester Airport (MAN) - 44 min drive

Restaurants

Beer Heroes Chester - 3 min walk
Big Hand Alehouse - 3 min walk
The Shropshire Arms - 3 min walk
Custom House Inn - 2 min walk
Watergates Wine Bar - 4 min walk

About this property

Crowne Plaza Chester, an IHG Hotel

Eco-certified hotel with full-service spa and health club

Crowne Plaza Chester, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 10269 square feet (954 square metres) and includes a conference centre. A hot tub, a sauna, and multilingual staff are also featured at the eco-certified Crowne Plaza Chester, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chester hotel is smoke free.

1 building

160 guestrooms or units

7 levels

10269 sq ft of conference space

954 sq. m of conference space

Built in 1989

Poolside lounge chairs

Charging station for electric cars

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Newspapers in lobby (free)

Television in lobby

Bellhop

Lift

No smoking on site

Water dispenser

Bar or lounge

Dining venue

Crowne Plaza Chester, an IHG Hotel offers 160 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Parking on site (GBP 13.50 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 for adults and GBP 9.95 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Couples/private dining

Restaurants on site

Stables Bar & Grill

Things to do

Bicycle storage
Full-service spa
Health club
Indoor pool
Sauna
Spa tub
Steam room
TV in common areas

Family friendly

Free cot
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

11 meeting rooms
Business centre
Computer station
Conference centre (10,269 square foot of space)

Outdoors

Pool loungers

Full-service spa

3 treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
In-room accessibility
Lift
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

100% renewable energy
7 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 1989
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian-cotton sheets
Free cot

Bathroom

Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 16.95 for adults and from GBP 9.95 for children
Self-parking fee: GBP 13.5 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

Pool access available from 7:30 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Crowne Plaza

Crowne Plaza Chester

Crowne Plaza Hotel Chester

Crowne Plaza Chester Hotel Chester

Crowne Plaza Chester Hotel

Crowne Plaza Chester

Crowne Plaza Chester, An Ihg

Crowne Plaza Chester an IHG Hotel

Crowne Plaza Chester, an IHG Hotel Hotel

Crowne Plaza Chester, an IHG Hotel Chester

Crowne Plaza Chester, an IHG Hotel Hotel Chester

Frequently asked questions

What is the cancellation policy at Crowne Plaza Chester, an IHG Hotel?

Crowne Plaza Chester, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Chester, an IHG Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Chester, an IHG Hotel on 9 June 2024 start from AU$165.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Chester, an IHG Hotel?

Yep, Crowne Plaza Chester, an IHG Hotel has a self car park for GBP 13.5 per day. Onsite parking is limited.

Is there a spa on site at Crowne Plaza Chester, an IHG Hotel?

Yep, there is an onsite spa at Crowne Plaza Chester, an IHG Hotel. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Crowne Plaza Chester, an IHG Hotel have a pool?

Yep, and guests recommend it! Crowne Plaza Chester, an IHG Hotel has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 8:00 PM.

What luxury perks are available at Crowne Plaza Chester, an IHG Hotel?

Crowne Plaza Chester, an IHG Hotel features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Crowne Plaza Chester, an IHG Hotel a romantic place to stay?

1 hot tub and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Chester, an IHG Hotel.

Is Crowne Plaza Chester, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Chester, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Crowne Plaza Chester, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Chester, an IHG Hotel serve breakfast?

You bet, our guests quite like the English breakfast here! Offered at weekends from 7:00 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Chester, an IHG Hotel?

No, Crowne Plaza Chester, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Chester, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Chester, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crowne Plaza Chester, an IHG Hotel?

No, only service animals are allowed.

Is there a golf course on site at Crowne Plaza Chester, an IHG Hotel?

There isn't one on site, but Chester Golf Club is a short 16-minute walk away.

Crowne Plaza Chester, an IHG Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Lauren

13 Feb 2024

Stayed 2 nights in Feb 2024

10/10 Excellent

Louisa

11 Feb 2024

Liked: Staff & service, property conditions & facilities, room comfort

Excellent

Great hotel great service .Rooms need a little attention to detail on cleaning, but overall a fantastic stay

Stayed 4 nights in Feb 2024

8/10 Good

Melanie

11 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel and nice city to visit

Stayed 1 night in Feb 2024

10/10 Excellent

Tony

11 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2024

4/10 Poor

Warren

7 Feb 2024

Disliked: Property conditions & facilities, room comfort

Poor room standards

This could be a much nicer hoter. Centrally located to town with a nice bar and restaurant. Let down by very dated and worn rooms. Check in was delayed due to cleaning not completed. When we got to the room it was dull with old painted over wallpaper which was marked and peeling. The bathroom grouting was also worn and disoloured giving a not so clean feel Window was drafty infact I thought it was open at first. A shame could of been a much better hotel but not up to standards of some much cheaper options Lack of sockets near bed and no phone chargers.

Stayed 2 nights in Feb 2024

8/10 Good

Nicki

4 Feb 2024

Stayed 2 nights in Feb 2024

6/10 Okay

Andy

Travelled with partner

2 Feb 2024

Liked: Cleanliness, staff & service, amenities

Room needed a clean on arrival

Stayed 2 nights in Jan 2024

6/10 Okay

Tanya

Business traveller

1 Feb 2024

Liked: Cleanliness, staff & service

Tv was only on bbc1 as remote broken. No shower gel, such a shame, especially in a more expensive Club room.

Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

28 Jan 2024

Stayed 2 nights in Jan 2024

10/10 Excellent

Joanna

21 Jan 2024

Stayed 2 nights in Jan 2024

Crowne Plaza Chester, an IHG Hotel

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Photo gallery for Crowne Plaza Chester, an IHG Hotel

Excellent

Popular amenities

Explore the area

Room options

View all photos for Premium Room, 1 King Bed (Super King)

Premium Room, 1 King Bed (Super King)

Highlights

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Highlights

View all photos for Premium Room, 1 King Bed, View (Super King)

Premium Room, 1 King Bed, View (Super King)

Highlights

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Standard Room

Highlights

View all photos for Suite, 1 Bedroom (Super King)

Suite, 1 Bedroom (Super King)

Highlights

View all photos for Premium Room

Premium Room

Highlights

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

View all photos for Premium Room, 1 Queen Bed, View

Premium Room, 1 Queen Bed, View

Highlights

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Highlights

View all photos for Standard Room, 1 King Bed (Super King)

Standard Room, 1 King Bed (Super King)

Highlights

Similar properties

The Mill Hotel & Spa

About the area

Chester

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Chester, an IHG Hotel

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets