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Castelo Hotel

4.0 star property
Upscale hotel with full-service spa and free breakfast

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Photo gallery for Castelo Hotel

Front of property
Balcony
Superior Twin Room
Restaurant
Bar (on property)
Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar

Explore the area

Map
Rua da Muralha, 2/4, Chaves, 5400-414
  • Popular LocationChaves Castle2 min walk
  • Popular LocationRoman Baths and Palace of Justice6 min walk
  • Popular LocationForte de Sao Francisco6 min walk
  • AirportChaves (CHV)2 min drive

Room options

View all photos for Deluxe Suite, Hot Tub

Deluxe Suite, Hot Tub

Deluxe Suite, Hot Tub

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private rooftop hot tub
Air conditioning
Heating
Flat-screen TV
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Champagne service
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Highlights

Balcony
Soundproofed
Private rooftop hot tub
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Soundproofed
Private rooftop hot tub
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 King Bed, City View

10/10 Exceptional

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Chaves

Castelo Hotel puts you in the heart of Chaves, within steps of Chaves Castle and Museu da Região Flaviense. Highlights at this hotel include a full-service spa, an indoor swimming pool and a complimentary breakfast. .A day of pampering at SPA can include access to the sauna and steam room. At the hotel's own lounge bar, you can stop for a drink. Plus you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Chaves hotel include Torre de Menagem & Museu Militar and Roman Baths and Palace of Justice.

What's nearby

  • Chaves Castle - 2 min walk
  • Roman Baths and Palace of Justice - 6 min walk
  • Forte de Sao Francisco - 6 min walk
  • National Railway Museum - 8 min walk
  • Ponte Romana de Trajano - 9 min walk

Restaurants

  • Café Bar Pastelaria Carlton - 3 min walk
  • Pastelaria Maria - 1 min walk
  • Adega da Luz - 3 min walk
  • Pastelaria Princesa - 2 min walk
  • Sabores da Loja - 1 min walk

About this property

Castelo Hotel

Upscale hotel with full-service spa and free breakfast
Castelo Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. Spa services, a terrace, and tour/ticket assistance are also featured at Castelo Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chaves hotel is smoke free.

  • 32 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
Castelo Hotel offers 32 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Chaves hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Secured, covered parking on site (EUR 5 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: EUR 10 per person, per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 5 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and cash.

Property Registration Number 8313

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves

Frequently asked questions

What is the cancellation policy at Castelo Hotel?

Castelo Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castelo Hotel?

As of 6 June 2024, prices found for a 1-night stay for 2 adults at Castelo Hotel on 13 June 2024 start from AU$141.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castelo Hotel?

Yep, Castelo Hotel has a secured covered self car park with in/out privileges for EUR 5 per day. Onsite parking is limited.

Is there a spa on site at Castelo Hotel?

Yep, SPA is available for guests. It has a steam room and a sauna.

Does Castelo Hotel have a pool?

Castelo Hotel has an indoor pool.

Does Castelo Hotel serve breakfast?

Sure does, complimentary buffet brekkie is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Castelo Hotel?

No, Castelo Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Castelo Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Castelo Hotel?

No, only service animals are allowed.

Castelo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 100 reviews" "
Rating 8 - Good. 23 out of 100 reviews" "
Rating 6 - Okay. 2 out of 100 reviews" "
Rating 4 - Poor. 1 out of 100 reviews" "
Rating 2 - Terrible. 0 out of 100 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

ARKADIY, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & warm welcome!
Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!
Stayed 1 night in Dec 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Chaves
Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.
Stayed 1 night in Oct 2023

8/10 Good

Joseph

Travelled with partner
Very nice hotel. Good service
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VG
Very good up market hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Michele

Stayed 7 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars
Stayed 5 nights in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Loved the Hotel and received excellent service from the front desk. The room ( due to availability) was a bit dark and on the ground floor. I was notified prior to coming and felt like something complimentary would have made up for it. The construction next door made it impossible to open the windows which contributed to the darkness. However, the room was spotless and in excellent and modern condition. It was also very quiet.
Stayed 1 night in May 2023