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Hotel Description

A luxury stay in Cape Town awaits you at Sugar Hotel. Within a 20-minute stroll, you'll find popular places like Cape Town Stadium and Long Street. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and free self parking.

A day of pampering can include hot stone massages, Swedish massages, and body scrubs along with aromatherapy and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7 AM and 11:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

Within a 30-minute walk of this 5-star Cape Town City Centre hotel, attractions include Cape Town International Convention Centre and Two Oceans Aquarium.

Double Room, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$111* Per night/room 9 May - 10 May

Superior Room, Private Pool, Mountainside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Basic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double with Plunge Pool

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Property Features

Sugar Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Sugar Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 1 building
  • 8 guestrooms or units
  • 3 levels
  • Built in 2004
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby , Offsite parking discounted rates available

Transport

  • Train station: Cape Town Station (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Sugar Hotel offers 8 accommodations with iPod docking stations and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Cape Town hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11:30 AM.

Sugar Hotel has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sugar Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately ZAR 120–150 per person
  • Airport shuttle fee: ZAR 395 per room (one way)
  • Airport shuttle fee per child: ZAR 395.00 (one way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luxury City Hotel
  • Sugar Luxury
  • Sugar Luxury City
  • Sugar Luxury City Hotel
  • Sugar Luxury Hotel
  • Sugar Hotel Cape Town
  • Sugar Hotel
  • Sugar Cape Town
  • Sugar Hotel And Spa
  • Sugar Hotel Cape Town Central
  • Sugar Hotel & Spa Cape Town, South Africa
  • Sugar Hotel & Spa Cape Town South Africa
  • Sugar Luxury City Hotel Spa
  • Sugar Hotel Hotel
  • Sugar Hotel Cape Town
  • Sugar Hotel Hotel Cape Town

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.