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Paradisus Cancún – All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor swimming pools

Choose dates to view prices

Photo gallery for Paradisus Cancún – All Inclusive

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Front of property
Exterior
9 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • Pool
  • LaundryLaundryLaundry
  • All-inclusive
  • Restaurant
  • BarBarBar

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Popular LocationLa Isla Shopping Mall4 min drive
  • Popular LocationCancun Interactive Aquarium4 min drive
  • Popular LocationEl Rey Ruins5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Room options

View all photos for The Reserve Adults Only Junior Suite – Lagoon View

The Reserve Adults Only Junior Suite – Lagoon View

The Reserve Adults Only Junior Suite – Lagoon View

8.6/10 Very good

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior suite - Lagoon View

Junior suite - Lagoon View

Junior suite - Lagoon View

7.7/10 Good

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

7.7/10 Good

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Junior Suite Lagoon View

Premium Junior Suite Lagoon View

Premium Junior Suite Lagoon View

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Two Bedrooms Master Suite

50-inch LED TV with cable channels, books

Premium Two Bedrooms Master Suite

Highlights

Air conditioning
Free minibar items
LED TV
2 bedrooms
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 102 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Master Suite Lagoon View

Premium bedding, free minibar, in-room safe, desk

Premium Master Suite Lagoon View

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 61 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Suite Lagoon View

Premium Suite Lagoon View

Premium Suite Lagoon View

Highlights

Air conditioning
Free minibar items
LED TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Luxury Junior Suite Ocean View

Luxury Junior Suite Ocean View

7.9/10 Good

Highlights

Air conditioning
Free minibar items
LED TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Nikte Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Nikte Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

The Reserve Adults Only Master Suite – Ocean View | Beach/ocean view

The Reserve Adults Only Master Suite – Ocean View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Master Suite Nikte Ocean View

Master Suite Nikte Ocean View

Master Suite Nikte Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Junior Suite – Ocean View

7.7/10 Good

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Lagoon View

The Reserve Adults Only Master Suite – Lagoon View

The Reserve Adults Only Master Suite – Lagoon View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite – Ocean View

The Reserve Adults Only Suite – Ocean View

The Reserve Adults Only Suite – Ocean View

8.7/10 Excellent

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Adults Only Suite – Lagoon View

The Reserve Adults Only Suite – Lagoon View

The Reserve Adults Only Suite – Lagoon View

7.9/10 Good

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 55 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Wyndham Alltra Cancun All Inclusive Resort
Pool
Breakfast included
All-inclusive
Spa
4.4 out of 5, Excellent, (5435)
The price is AU$531
for 1 night
includes taxes & fees
11 June - 12 June
Wyndham Alltra Cancun All Inclusive Resort

About the area

Cancun

A luxury stay in Cancun awaits you at Paradisus Cancún – All Inclusive. Within a 30-minute stroll, you'll find Museo Maya Trailhead and Luxury Avenue Shopping Mall. Highlights at this all-inclusive property include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to YHI Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The buffet restaurant, Malva Food Bazar, serves international cuisine and is open for breakfast, lunch and dinner. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site golf course and free kids' club. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. There's also free self parking, along with the convenience of an area shuttle. .With a stay at this 4.5-property class Zona Hotelera property, you'll be 3.3 km (2.1 mi) from El Rey Ruins and 3.5 km (2.2 mi) from La Isla Shopping Mall.

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive
  • La Isla Shopping Mall - 4 min drive
  • Cancun Interactive Aquarium - 4 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • Tatish Restaurant - 11 min walk
  • Chambao - 8 min walk
  • Rosa Negra - Cancún - 5 min walk
  • Coyote Loco - 11 min walk
  • Fred's House - 9 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor swimming pools
Paradisus Cancún – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Paradisus Cancún – All Inclusive, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a health club, and a sauna are also featured at the luxury Paradisus Cancún – All Inclusive. Free self parking is available.

This 4.5-star Cancun property is smoke free.

  • 658 guestrooms or units
  • 7 levels
  • 5 buildings
  • 9 dining venues
  • 7 bars or lounges
  • Conference rooms
  • Built in 1990
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus Cancún – All Inclusive offers 658 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

YHI Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 4 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Frequently asked questions

What is the cancellation policy at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradisus Cancún – All Inclusive?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on 29 May 2024 start from AU$811.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradisus Cancún – All Inclusive?

Yep, Paradisus Cancún – All Inclusive has a free self car park.

Are there any beaches close to Paradisus Cancún – All Inclusive?

Yep, Paradisus Cancún – All Inclusive is a short 15-minute walk from Ballenas Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Paradisus Cancún – All Inclusive?

Yep, YHI Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Paradisus Cancún – All Inclusive have a pool?

Paradisus Cancún – All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive features 4 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and free minibar items.

What makes Paradisus Cancún – All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Paradisus Cancún – All Inclusive.

Is Paradisus Cancún – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Paradisus Cancún – All Inclusive is a hit with families.

Is there a free airport shuttle available at Paradisus Cancún – All Inclusive?

No, Paradisus Cancún – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Paradisus Cancún – All Inclusive?

Yep, they've got a beach bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Paradisus Cancún – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Paradisus Cancún – All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Paradisus Cancún – All Inclusive?

Yep, Paradisus Cancún – All Inclusive has a 9-hole golf course.

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1371 out of 2570 reviews" "
Rating 8 - Good. 505 out of 2570 reviews" "
Rating 6 - Okay. 315 out of 2570 reviews" "
Rating 4 - Poor. 173 out of 2570 reviews" "
Rating 2 - Terrible. 206 out of 2570 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Syed Babar Ali

Stayed 7 nights in Feb 2024

10/10 Excellent

deocharran

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Shonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reserve was much nicer and worth it.
Stayed 6 nights in Feb 2024

10/10 Excellent

Rachel Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful And the food is great. Lemon fish and flora were especially good.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Paradisus Hotel Cancun, and I must say it exceeded all expectations. As a platinum status holder with Expedia, I was thrilled to receive a fantastic room upgrade, which added an extra layer of luxury to my stay. The service at the pool was exceptional, with servers Beltazar and his manager Cesar going above and beyond to ensure our comfort and enjoyment throughout our time there. Their attentiveness and professionalism truly enhanced our experience. Overall, the Paradisus Hotel Cancun provided a seamless blend of upscale accommodations, attentive service, and unforgettable experiences, making it a top choice for anyone seeking a memorable getaway in Cancun.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kliton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was awesome! Service was good too 👍
Stayed 8 nights in Feb 2024

10/10 Excellent

Jimmie Morgan

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The people were nice and very attentive. If you wanna go on the reserve (adults only side) they going charge you extra!! The only downside is the food sucked! Not too many food options in my option.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicholas

Stayed 6 nights in Feb 2024

8/10 Good

KWON

Stayed 4 nights in Feb 2024