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Nizuc Resort and Spa

5.0 star property
Luxury hotel on the beach, with 5 outdoor swimming pools

Choose dates to view prices

Photo gallery for Nizuc Resort and Spa

Suite (Master)
Exterior
6 restaurants, breakfast, lunch, dinner served; international cuisine
Suite (Ocean, Adults Only)
Lobby
Reviews
9.4

Exceptional

Popular amenities

  • BarBarBar
  • On private beach
  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast available
  • Spa

Explore the area

Map
Cancun, QROO
  • Popular LocationIberostar Cancun Golf Course3 min drive
  • Popular LocationDelfines Beach3 min drive
  • Popular LocationVentura Park Cancun5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)11 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Double)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Queen Beds, Ocean View (Double)

8.3/10 Very good

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Double)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Queen Beds, Garden View (Double)

9.8/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 79 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Ocean, Adults Only)

Suite (Ocean, Adults Only)

Suite (Ocean, Adults Only)

9.3/10 Wonderful

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

9.3/10 Wonderful

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa (Pavillion)

Premium Villa (Pavillion)

Premium Villa (Pavillion)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 255 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa (Garden)

Premium Villa (Garden) | Room amenity

Premium Villa (Garden)

9.1/10 Wonderful

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 226 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Garden View

Junior Suite, 1 Bedroom, Garden View | View from room

Junior Suite, 1 Bedroom, Garden View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

10/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 118 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

10/10 Exceptional

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 151 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 120 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 164 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hyatt Zilara Cancun - Adults Only - All Inclusive
Pool
Hot tub
All-inclusive
Spa
4.7 out of 5, Exceptional, (1849)
The price is AU$876
for 1 night
includes taxes & fees
18 June - 19 June
Hyatt Zilara Cancun - Adults Only - All Inclusive

About the area

Cancun

A luxury stay in Cancun awaits you at Nizuc Resort and Spa, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll be 2.7 km (1.7 mi) from Iberostar Cancun Golf Course and 3.7 km (2.3 mi) from Delfines Beach. Highlights at this beachfront hotel include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Spa by ESPA can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Cafe de la Playa, serves international cuisine and is open for breakfast. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Zona Hotelera hotel include La Isla Shopping Mall and Ventura Park Cancun.

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive
  • Delfines Beach - 3 min drive
  • Ventura Park Cancun - 5 min drive
  • El Rey Ruins - 5 min drive
  • Riviera Cancun Golf Resort - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 11 min drive

Restaurants

  • Arena Sports Bar - 12 min walk
  • Taco Arte Restaurant - 14 min walk
  • La Hacienda Restaurant - 17 min walk
  • Km 19.5 - 2 min drive
  • Restaurant las Fuentes - 2 min drive

About this property

Nizuc Resort and Spa

Luxury hotel on the beach, with 5 outdoor swimming pools
Simply walk outside to feel the sun on your face at the sandy beach. At Nizuc Resort and Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

  • 274 guestrooms or units
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • 8234 sq ft of conference space
  • 765 sq. m of conference space
  • Built in 2013
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Spa by ESPA has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,234 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: MXN 3055 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 915 for adults and from MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. <

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Frequently asked questions

What is the cancellation policy at Nizuc Resort and Spa?

Nizuc Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nizuc Resort and Spa?

As of 4 June 2024, prices found for a 1-night stay for 2 adults at Nizuc Resort and Spa on 17 June 2024 start from AU$1,181.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nizuc Resort and Spa?

Yep, Nizuc Resort and Spa has a free self car park and free extended parking.

Are there any beaches close to Nizuc Resort and Spa?

The closest beach to Nizuc Resort and Spa is Delfines Beach (3.3 km).

Is there a spa on site at Nizuc Resort and Spa?

Yep, Spa by ESPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Nizuc Resort and Spa have a pool?

Yep, and guests recommend it! Nizuc Resort and Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Nizuc Resort and Spa?

Nizuc Resort and Spa features a private beach, 2 poolside bars and 5 outdoor pools. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Nizuc Resort and Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Nizuc Resort and Spa.

Is Nizuc Resort and Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Nizuc Resort and Spa is a hit with families.

Are there hot tubs in the rooms at Nizuc Resort and Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Nizuc Resort and Spa serve breakfast?

Sure does, buffet breakfast is served daily.

Is there a free airport shuttle available at Nizuc Resort and Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Nizuc Resort and Spa?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Nizuc Resort and Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Nizuc Resort and Spa?

Dogs are welcome at Nizuc Resort and Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 12 kg per pet.

Is there a golf course on site at Nizuc Resort and Spa?

There is a golf course next to Nizuc Resort and Spa.

Nizuc Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 801 out of 1000 reviews" "
Rating 8 - Good. 103 out of 1000 reviews" "
Rating 6 - Okay. 43 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Robert Matthew

Travelled with family and small children
Everything was stunning but the prices were predatory. Breakfast Buffet was 80$ Canadian for a basic buffet. Lunch let’s say on average of 35$ a person basic burger etc etc and supper was ridiculous 100$ for a beef teriyaki bowl. Drinks were 20$ for a basic cocktail a can of coke was 7$ Canadian. The resort was beautiful, service was awesome but you will be shocked by prices. If you have a toddler prepare to spend a lot of money to keep him fed on the simplest of things.
Stayed 7 nights in Feb 2024

8/10 Good

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

8/10 Good

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very average this time of year—very busy and a bit over crowded
Stayed 2 nights in Mar 2024

8/10 Good

Aymen, London

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Having stayed here before, the service this year had dwindled somewhat. Ana was lovely, as was Jonathan - helpful and willing. However, some real service misses. 1. No upgrade offered on arrival, late-check out had to be requested from three separate people, most VIP amenities not provided - so Expedia gold benefits somewhat pointless. 2. The restaurants made mistakes (serving main course before appetiser) and then came looking for a tip after none was added. 3. Requested breakfast times were very rarely met. 4. Requests had to be repeated (request of iron). 5. Requests were simply often not met - requesting grapefruit juice and brought cranberry juice without any further discussion. These are not 'huge' issues per se, but they are issues that are inconsistent with 5* top hotels and moreover they are issues that did not arise the previous year.
Stayed 4 nights in Feb 2024

2/10 Terrible

yitzchok

Disliked: Cleanliness, staff & service, property conditions & facilities
Was overall unhappy with stay
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Visited a couple days ago,unbelievably terrible service, from reception to pool service, completely underwhelming. Doesn't deserve its stars.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated. Housecleaning staff went above and beyond the call of duty. Restaurants and bars on property were amazing.
Stayed 4 nights in Feb 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

mary, troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Joy, Laguna Beach

Stayed 1 night in Feb 2024