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Krystal Urban Cancun & Beach Club

3.5 star property
Comfortable hotel, walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for Krystal Urban Cancun & Beach Club

Outdoor pool, pool umbrellas, pool loungers
Front of property
City view
Restaurant
Altitude Room (Free Beach Club Access) | Bathroom
Reviews
7.4

Good

Popular amenities

  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Explore the area

Map
Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, Cancun, QROO, 77500
  • Popular LocationPlaza Las Americas5 min walk
  • Popular LocationPlaza 282 min drive
  • Popular LocationPuerto Cancun Marina Town Center3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive

Room options

View all photos for Standard Room, 2 Double Beds (Free Beach Club Access)

Standard Room, 2 Double Beds (Free Beach Club Access)

Standard Room, 2 Double Beds (Free Beach Club Access)

8.8/10 Excellent

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 40 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Free Beach Club Access)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Free Beach Club Access)

7.9/10 Good

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Room (Free Beach Club Access)

Altitude Room (Free Beach Club Access) | City view

Altitude Room (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 39 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy King Non Refundable (Free Beach Club Access)

Krazy King Non Refundable (Free Beach Club Access)

Krazy King Non Refundable (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Free Beach Club Access)

Junior Suite, 1 Bedroom (Free Beach Club Access)

Junior Suite, 1 Bedroom (Free Beach Club Access)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 100 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Krazy Non Refundable (Free Beach Club Access)

Krazy Non Refundable (Free Beach Club Access)

Krazy Non Refundable (Free Beach Club Access)

8.2/10 Very good

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
Aquamarina Beach Resort
On private beach
Pool
All-inclusive
Kids pool
3.5 out of 5, Good, (759)
The price is AU$169
for 1 night
includes taxes & fees
20 June - 21 June
Aquamarina Beach Resort

About the area

Cancun

Krystal Urban Cancun & Beach Club places you in the centre of Cancun, within just a 5-minute stroll of Plaza Las Americas and within 15 minutes of Amerimed Hospital. Highlights at this hotel include a nearby private beach, a restaurant and an outdoor swimming pool. .Lobby y Sushi Bar serves sushi. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and pool loungers. Business travelers can take advantage of 9 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 3.5-property class Downtown Cancun hotel include Plaza 28 and Puerto Cancun Marina Town Center.

What's nearby

  • Plaza Las Americas - 5 min walk
  • Dubai Palace Casino - 16 min walk
  • Plaza 28 - 2 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Turtle Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • Tuch Cantina Yucateca - 2 min walk
  • Sushi San - 3 min walk
  • The Wings Planet - 2 min walk
  • La Playita Seafood & Mojitos Bar - 4 min walk
  • Healthysh Kioskito - 3 min walk

About this property

Krystal Urban Cancun & Beach Club

Comfortable hotel, walk to Plaza Las Americas
A private beach is featured. Krystal Urban Cancun & Beach Club offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. The business-friendly Krystal Urban Cancun & Beach Club also features concierge services, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 1 building
  • 246 guestrooms or units
  • 16 levels
  • Built in 2009
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Krystal Urban Cancun & Beach Club offers 246 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Secured, uncovered parking on site (MXN 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: MXN 345 for adults and MXN 173 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby y Sushi Bar
  • Restaurante Aquamarina

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Building
  • Built in 2009
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly cleaning products available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 345 for adults and from MXN 173 for children
  • Uncovered self-parking fee: MXN 30 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Krystal Urban Cancun Hotel
Krystal Urban Hotel
Krystal Urban Cancun Centro Hotel
Krystal Urban Centro Hotel
Krystal Urban Centro
Hotel Krystal Urban Cancun Centro Cancun
Cancun Krystal Urban Cancun Centro Hotel
Hotel Krystal Urban Cancun Centro
Krystal Urban Cancun Centro Cancun
Krystal Urban Cancun
Krystal Urban Cancun Centro
Krystal Urban Cancun Centro
Krystal Urban Cancun & Cancun
Krystal Urban Cancun Beach Club
Krystal Urban Cancun & Beach Club Hotel
Krystal Urban Cancun & Beach Club Cancun
Krystal Urban Cancun & Beach Club Hotel Cancun

Frequently asked questions

What is the cancellation policy at Krystal Urban Cancun & Beach Club?

Krystal Urban Cancun & Beach Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Urban Cancun & Beach Club?

As of 6 June 2024, prices found for a 1-night stay for 2 adults at Krystal Urban Cancun & Beach Club on 30 June 2024 start from AU$129.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Urban Cancun & Beach Club?

Yep, Krystal Urban Cancun & Beach Club has a secured uncovered self car park for MXN 30 per day.

Are there any beaches close to Krystal Urban Cancun & Beach Club?

The closest beach to Krystal Urban Cancun & Beach Club is North Beach (14.3 km).

Does Krystal Urban Cancun & Beach Club have a pool?

Krystal Urban Cancun & Beach Club has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Krystal Urban Cancun & Beach Club a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Krystal Urban Cancun & Beach Club.

Does Krystal Urban Cancun & Beach Club serve breakfast?

You bet, our guests quite like the buffet breakfast here! Offered daily between 6:30 AM and 11 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Krystal Urban Cancun & Beach Club?

No, Krystal Urban Cancun & Beach Club does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Urban Cancun & Beach Club?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Krystal Urban Cancun & Beach Club?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Urban Cancun & Beach Club?

No, pets are not allowed.

Krystal Urban Cancun & Beach Club Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 454 out of 1201 reviews" "
Rating 8 - Good. 306 out of 1201 reviews" "
Rating 6 - Okay. 181 out of 1201 reviews" "
Rating 4 - Poor. 124 out of 1201 reviews" "
Rating 2 - Terrible. 136 out of 1201 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Latres

Travelled with family
Liked: Cleanliness
The checks in started of rocky. There were 3 staff at check in. The women were terrible. The need a lesson in hospitality. However the guy was great. The penthouse suite was great. The breakfast was ok, need more of a variety of fruits and juices.
Stayed 1 night in Feb 2024

2/10 Terrible

manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible service. Penny pinching attitudes everywhere

4/10 Poor

Madelainy

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Alan, San Diego

Travelled with partner
Disliked: Property conditions & facilities
The hotel is in desperate need of an upgrade. The carpets are dirty, the walls need a refresh of paint. We were told by the front desk to be careful walking at dark in the area as it's not the safest.
Stayed 2 nights in Mar 2024

4/10 Poor

Elaine, Kerrobert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It advertised and I chose this hotel based on it having “beach club access” which the resort refused to honor. Even though our booking clearly showed that was the room category we booked. Said it only came with a 3 day stay once we checked in, even though the website does not have that limitation listed. We will never stay here again literally nothing to do.
Stayed 1 night in Feb 2024

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024

10/10 Excellent

LORENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Maribel

Stayed 1 night in Feb 2024

8/10 Good

Deborah

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

MARCO

Stayed 1 night in Feb 2024