ibis Cancun Centro

3.0 star property
Comfortable hotel, walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for ibis Cancun Centro

Exterior
Desk, blackout curtains, soundproofing, free WiFi
Lunch and dinner served, Regional cuisine
Shower, eco-friendly toiletries, hair dryer, towels
Bar (on property)
Reviews
8.0

Very good

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Popular LocationDubai Palace Casino5 min walk
  • Popular LocationPlaza Las Americas6 min walk
  • Popular LocationPuerto Cancun Marina Town Center5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)15 min drive

Room options

Double Room, 1 Double Bed, Lagoon View

7.6/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed

8.2/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cancun

At ibis Cancun Centro you'll be within steps of Royal Yak Casino and Sports Book and Dubai Palace Casino. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of airport drop-off service. .Attractions within a 10-minute walk of this 3-property class Downtown Cancun hotel include Plaza Las Americas and within 30 minutes you'll find Plaza 28.

What's nearby

  • Dubai Palace Casino - 5 min walk
  • Plaza Las Americas - 6 min walk
  • Plaza 28 - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Turtle Beach - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • Starbucks - 8 min walk
  • Chili's - 7 min walk
  • Toks - 8 min walk
  • Hooters - 7 min walk
  • Boston's Pizza Cancún - 4 min walk

About this property

ibis Cancun Centro

Comfortable hotel, walk to Plaza Las Americas
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly ibis Cancun Centro. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Cancun Centro offers 190 accommodations with a hairdryer and blackout curtains. Plasma televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Covered parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 229 for adults and MXN 229 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 229 for adults and from MXN 229 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self-parking fee: MXN 100 per stay
  • Valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Up to 13 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

What is the cancellation policy at ibis Cancun Centro?

Ibis Cancun Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Cancun Centro?

As of 6 June 2024, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on 21 June 2024 start from AU$98.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Cancun Centro?

Yep, ibis Cancun Centro has a covered self car park for MXN 100 per stay.

Are there any beaches close to ibis Cancun Centro?

The closest beach to ibis Cancun Centro is North Beach (15.1 km).

Does ibis Cancun Centro serve breakfast?

Yeah, our guests give a thumbs up to the buffet breakfast here! Served daily between 6:30 AM and 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at ibis Cancun Centro?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at ibis Cancun Centro?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis Cancun Centro?

Check-in begins at 3:00 PM. Check-out time is noon.

ibis Cancun Centro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1032 reviews" "
Rating 8 - Good. 291 out of 1032 reviews" "
Rating 6 - Okay. 125 out of 1032 reviews" "
Rating 4 - Poor. 84 out of 1032 reviews" "
Rating 2 - Terrible. 85 out of 1032 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities
This hotel is good. Very courteous staff and the location was great for my overnight needs
Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It does the job but the rooms are tiny and the walls are extremely thin. Didn’t feel super safe either.
Stayed 1 night in Feb 2024

10/10 Excellent

armando

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel for the budget conscious. Close to shopping and eateries very convenient Walmart downstairs. All that was missing was a pool.
Stayed 6 nights in Feb 2024

8/10 Good

Myriam

Business traveller
Liked: Property conditions & facilities
The rooms were much smaller than expected. Everything else was fine.
Stayed 2 nights in Feb 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to shopping center and close to transportation.
Stayed 2 nights in Feb 2024

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for overnight stay.
The hotel was clean, bed comfortable, wifi worked great, and no issues with hot water or water pressure. No negatives for an overnight stay.
Stayed 1 night in Feb 2024

6/10 Okay

INGRID

Disliked: Cleanliness
They assigned me a room after a long trip . When I went up to the room it was dirty and with the lights on as if someone was checked in but was out . Then I had to go downstairs and they questioned me if I was sure of it being dirty and taken . Then they assigned me another room and the cleanness of it was poor. They had hairs on the bathroom floor and only one pillow . Big stain on couch seat and the tv barely had channels .
Stayed 2 nights in Feb 2024

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024

6/10 Okay

Jowanna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I will begin by saying we picked this hotel with 24 hrs notice of our trip, so expectation were low. The property is VERY clean; however, our room was so small it was like a closet. If you've ever been on a cruise, imagine an inside stateroom with 2 twin beds, but the stateroom is nicer. The employees were helpful enough, but I wouldn't gush about their customer service. no one was super friendly about being helpful. The plaza of Americas is across the street, so there's access to food and shopping but nowhere near a beach. The beds were so hard that we might as well have slept on the floor. Our TV remote didn't work, even after we got new batteries at front desk, and there were NO tv channels in English - even the subtitles on the channels were in Spanish. We DID like the little Walmart Express located just outside the lobby for quick things that travelers might forget. There's no pool or amenities of that sort, and they aren't affiliated with any properties that have a pool. All in all, it was ok for a quick trip, but we'll definitely take more time to pick a better hotel next time around.

8/10 Good

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location a a reasonable price.
Stayed 5 nights in Feb 2024