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Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500
  • Popular LocationMarlin Beach6 min walk
  • Popular LocationCancun Interactive Aquarium13 min walk
  • Popular LocationLa Isla Shopping Mall13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive

Room options

View all photos for Premium Room, Partial Ocean View (Accessible)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Partial Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Partial Ocean View

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Villa, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Villa, Oceanfront

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Suite, Ocean View

32-inch LCD TV with cable channels, TV

Standard Suite, Ocean View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Balcony, Ocean View

Terrace/patio

Premium Room, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Villa, Oceanfront (Swim Out)

Free minibar, in-room safe, desk, laptop workspace

Villa, Oceanfront (Swim Out)

Highlights

Furnished balcony
Private pool
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 59 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Villa, Poolside

View from room

Villa, Poolside

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 58 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Last Room Available, Single

Free minibar, in-room safe, desk, laptop workspace

Last Room Available, Single

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Double Bed

View all photos for Premium Room, Ocean View

View from room

Premium Room, Ocean View

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Master)

32-inch LCD TV with cable channels, TV

Suite, Ocean View (Master)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
  • 137 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Master)

32-inch LCD TV with cable channels, TV

Suite, Ocean View (Master)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
  • 137 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
  • 89 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
  • 89 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Suite, Ocean View

32-inch LCD TV with cable channels, TV

Standard Suite, Ocean View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Villa, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Villa, Oceanfront

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Partial Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Partial Ocean View

7.3/10 Good

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Ocean View

View from room

Premium Room, Ocean View

7.6/10 Good

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last Available Room

Free minibar, in-room safe, desk, laptop workspace

Last Available Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Villa, Poolside

View from room

Villa, Poolside

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, Oceanfront (Swim Out)

Free minibar, in-room safe, desk, laptop workspace

Villa, Oceanfront (Swim Out)

Highlights

Furnished balcony
Private pool
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Balcony, Ocean View

Terrace/patio

Premium Room, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Partial Ocean View (Accessible)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

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The price is AU$583
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About the area

Cancun

A luxury stay in Cancun awaits you at Iberostar Selection Cancún - All Inclusive. You'll be 1.1 km (0.7 mi) from La Isla Shopping Mall and 3.5 km (2.2 mi) from Iberostar Cancun Golf Course. Highlights at this all-inclusive resort include 5 restaurants, 9 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and hydrotherapy. The buffet restaurant, El Maguey Restaurant, serves Mexican cuisine. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and golf course. 108996 square feet (10126 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a free water park, free Wi-Fi in public areas and a gym. There's also free valet parking, along with the convenience of an airport shuttle. .This 4.5-property class Zona Hotelera resort is 4.4 km (2.8 mi) from Cancun Convention Center and 4.9 km (3.1 mi) from Delfines Beach.
View more Resorts in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk
  • Marlin Beach - 6 min walk
  • Cancun Interactive Aquarium - 13 min walk
  • La Isla Shopping Mall - 13 min walk
  • Cancun Convention Center - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • Ilios Restaurant - 14 min walk
  • El Fish Fritanga - 7 min walk
  • Cenacolo - 7 min walk
  • Taboo Cancun - 19 min walk
  • Hacienda Sisal - Mexican Restaurant Cancun - 4 min walk

About this property

Iberostar Selection Cancún - All Inclusive

Luxury resort on the beach, with 9 outdoor swimming pools
Iberostar Selection Cancún - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

This 4.5-star Cancun resort is smoke free.

  • 1 building
  • 426 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 108996 sq ft of conference space
  • 10126 sq. m of conference space
  • Built in 1992
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Iberostar Selection Cancún - All Inclusive offers 426 air-conditioned accommodations with free minibar items and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • American Bistro
  • El Laguito
  • El Maguey Restaurant
  • La Horma
  • Naga Hibachi

Things to do

  • 18 holes of golf
  • 2 spa tubs
  • 9 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Optional golf privileges
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 108,996 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1992
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Frequently asked questions

What is the cancellation policy at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive is a short 6-minute walk from Marlin Beach. Fun beach activities include volleyball.

Is there a spa on site at Iberostar Selection Cancún - All Inclusive?

Yep, there is an onsite spa at Iberostar Selection Cancún - All Inclusive. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Iberostar Selection Cancún - All Inclusive have a pool?

Yep, and guests recommend it! Iberostar Selection Cancún - All Inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Iberostar Selection Cancún - All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive features a private beach, 9 outdoor pools and 2 hot tubs.

Is Iberostar Selection Cancún - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Selection Cancún - All Inclusive is a hit with families.

Is there a free airport shuttle available at Iberostar Selection Cancún - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Iberostar Selection Cancún - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Selection Cancún - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Selection Cancún - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has an 18-hole golf course. Golf clubs, a clubhouse and a golf pro shop are available.

Iberostar Selection Cancún - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 650 out of 1452 reviews" "
Rating 8 - Good. 381 out of 1452 reviews" "
Rating 6 - Okay. 185 out of 1452 reviews" "
Rating 4 - Poor. 113 out of 1452 reviews" "
Rating 2 - Terrible. 123 out of 1452 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Iberostar Cancun is a very beautiful, clean and well managed vacation resort.
Stayed 6 nights in Feb 2024

6/10 Okay

Asomoya Anita

Travelled with partner
Liked: Cleanliness
This Resort is not bad but it is definitely nothing close to 5 star. It really is just average. There was nothing they did wrong in particular there was just so much more they could have done right. The no plastic policy is good but if you’re going to have such a policy, provide your glass bottles in sizes that can fit in the refrigerator. Who wants to drink took temp water in a tropical climate? Also the no smoking policy even outside is laughable. The room service hours can not be 24hrs??? We were told the restaurants close at 10:00 during check in but I arrived at the steak house and also the Italian restaurant at 9:24 pm and was told they were closed. There were too many in inconveniences like this that make this resort closer to 3 stars. Compared to the 5 star quality cancun resorts and other Caribbean countries. I will say that the app they offer is very convenient and tech forward. It seemed very family friendly and orchestrated so it’s probably a great place for families.
Stayed 4 nights in Feb 2024

8/10 Good

Abbas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort with great staff - just one member of their team named Jair May needs to be removed or trained because of his poor customer service and decision making skills
Stayed 8 nights in Feb 2024

10/10 Excellent

federico martinez

Stayed 5 nights in Feb 2024

10/10 Excellent

Leticia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of all ages. Something to for everyone! Wonderful restaurants for large family dinners.
Stayed 4 nights in Feb 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that there was 100s of seagulls flying around our swim up pool and $hitting everywhere
Stayed 4 nights in Feb 2024

8/10 Good

Christine, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is incredible. The huts help provide shade on the beach and a bar/food is nearby. Very relaxing. The lobby bar is entertaining to hang out at night and listening to music. Lili S. is a waitress that really makes you feel comfortable and will help in any way to have an enjoyable experience. Also, go to La Horma, the Italian restaurant, and see Jose M. the manager, he'll makes the dining experience perfect and helped answer some of our questions. Lili and Jose really go out of their way! However, all the staff was great! The only concern we had, was there were too many small children, not behaved and loud screaming and crying in all areas.
Stayed 7 nights in Feb 2024

10/10 Excellent

Prejoe

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great time
Stayed 4 nights in Feb 2024

10/10 Excellent

Eleanor

Liked: Amenities
Very enjoyable vacation. Staff always there to help. Special praise to Keyla on the entertainment staff who took the time to chat to an old lady and share her bright smile. The last night the music was loudest at the pool and it didn't stop until after 10pm and I had an early morning flight. Everything else was well done.
Stayed 7 nights in Feb 2024

6/10 Okay

Muhammad, West Springfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot for the families. The buffet was okay as you would expect from an all inclusive. The hibachi was great. You can never go wrong with white sand and the blue water!
Stayed 5 nights in Feb 2024