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Hotel Luma by Kavia

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Luma by Kavia

Front of property
In-room safe, individually furnished, desk, iron/ironing board
Reception
Shower, towels, soap, shampoo
Smart TV
Reviews
8.4

Very good

Popular amenities

  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park11 min walk
  • Popular LocationPlaza 2815 min walk
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive

Room options

View all photos for Deluxe Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Room

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, individually furnished, desk, iron/ironing board

Double Room

8.8/10 Excellent

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, iron/ironing board

Standard Room

8/10 Very good

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Double Room

8.3/10 Very good

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 4
  • 2 Double Beds

Similar properties

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Hotel Kavia Plus
Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (349)
The price is AU$100
for 1 night
includes taxes & fees
19 June - 20 June
Hotel Kavia Plus

About the area

Cancun

Hotel Luma by Kavia places you in the centre of Cancun, steps from Las Palapas Park and within a short 5-minute stroll of Benito Juarez Municipal Building. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find luggage storage, a front desk safe and a lift. There's also the convenience of free self parking. .Within a 30-minute walk of this 3.5-property class Downtown Cancun hotel, attractions include Plaza 28 and Plaza Las Americas.

What's nearby

  • Benito Juarez Municipal Building - 4 min walk
  • Las Palapas Park - 11 min walk
  • Plaza 28 - 15 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪Quesadillas Tierra del Sol - ‬10 min walk
  • ‪Burger King - ‬12 min walk
  • ‪El Crustáceo Cascarudo - ‬11 min walk

About this property

Hotel Luma by Kavia

Comfortable hotel near Plaza 28
There's a restaurant on site. Public spaces have free WiFi. Hotel Luma by Kavia also features tour/ticket assistance, concierge services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cancun hotel is smoke free.

  • 54 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
Hotel Luma by Kavia offers 54 air-conditioned accommodations, with a safe. This individually furnished accommodation includes desks. Smart televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Luma by Kavia

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Luma by Kavia Hotel
Hotel Luma by Kavia Cancun
Hotel Luma by Kavia Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Luma by Kavia?

Hotel Luma by Kavia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luma by Kavia?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at Hotel Luma by Kavia on 6 June 2024 start from AU$99.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Luma by Kavia?

Yep, Hotel Luma by Kavia has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Luma by Kavia?

The closest beach to Hotel Luma by Kavia is North Beach (13.6 km).

Is there a free airport shuttle available at Hotel Luma by Kavia?

No, Hotel Luma by Kavia does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Luma by Kavia?

Yep, you can grab a meal at Hotel Luma by Kavia's onsite restaurant.

What time are check-in & check-out at Hotel Luma by Kavia?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Luma by Kavia?

No, pets and service animals are not allowed.

Hotel Luma by Kavia Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 155 out of 301 reviews" "
Rating 8 - Good. 83 out of 301 reviews" "
Rating 6 - Okay. 31 out of 301 reviews" "
Rating 4 - Poor. 15 out of 301 reviews" "
Rating 2 - Terrible. 17 out of 301 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

emmanuel

Business traveller
Liked: Staff & service
Extremely noisy street and couldn’t sleep ! You could hear the music all night and it was a Monday .
Stayed 1 night in Mar 2024

10/10 Excellent

Kurumi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ryan

Travelled with group
Liked: Staff & service, amenities
Easy to book and was close to the bus station
Stayed 1 night in Feb 2024

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location for us. We traveled in on the ADO from Valladolid. About 3-4 blocks from the ADO. Also the city bus travels in front of Hotel Luma, with a straight shot to the Cancun beaches. Even though on a busy street, our room was VERY quiet. We had no concerns of safety (at night we didn't go more than 3-4 blocks from the hotel), there were probably at least a couple dozen places to eat within that 3-4 block area. Some reviews mentioned that they felt the rooms were small. Actually felt that our standard 2 bed room was spacious. As some have mentioned there is not a closet or place to put away a lot of clothes. There are 2 drawers in one of the pieces of furniture. Felt that the rooms and lobby and exterior are better in person than what their pictures show. Staff at the front desk were very helpful and friendly. No problems with linens or beds. Ordered breakfast, it was average.
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible staff
Stayed 6 nights in Feb 2024

8/10 Good

Asmita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and convenient for travellers who will use local transport. Room size was good enough and very clean. Only point to note, they did not have blankets and neither did we ask for to the receptionist. Apart from that, the service, location and bedrooms were good
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very helpful, gave reccomendations for food, arranged taxis and even helped to communicate with our next hotel. Rooms were large and spacious. Only downside, we were on the ground floor so couldnt open the blinds without passers by being able to see in and could have done with a hand towel.
Stayed 1 night in Feb 2024

10/10 Excellent

Rapeephan

Stayed 1 night in Jan 2024