Dreams Jade Resort & Spa - All Inclusive: Deals & Reviews (Puerto Morelos, MEX)

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Luxury resort on the beach, with 3 outdoor swimming pools

3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

8.4

Very good

Popular amenities

Bar

Pet-friendly

Explore the area

Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

Puerto Morelos Town Square6 min drive
Ojo de Agua Beach6 min drive
Puerto Morelos Beach11 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Room options

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

8.4/10 Very good

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Hairdryer

Bidet

65 sq m
Sleeps 4
1 King Bed

Junior Suite Double

8.8/10 Excellent

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Hairdryer

65 sq m
Sleeps 4
2 Double Beds

Preferred Club Suite Ocean Front King

9.4/10 Wonderful

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free minibar items

LCD TV

Pillow menu

Ceiling fan

Blackout curtains

71 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Suite Ocean View King

8.9/10 Excellent

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free minibar items

LCD TV

Pillow menu

Ceiling fan

Blackout curtains

71 sq m
Ocean view
Sleeps 3
1 King Bed

Deal of the Day Preferred Tropical View

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Hairdryer

Bidet

71 sq m
Sleeps 3
2 Single Beds

Junior Suite Ocean Front Double

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Hairdryer

65 sq m
Ocean view
Sleeps 4
2 Double Beds

Preferred Club Suite Ocean View Double

9.4/10 Wonderful

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free minibar items

LCD TV

Pillow menu

Ceiling fan

Blackout curtains

71 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Ocean Front King

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Hairdryer

65 sq m
Ocean view
Sleeps 3
1 King Bed

Junior Suite Ocean View Double

7.8/10 Good

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Hairdryer

65 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite King

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Hairdryer

65 sq m
Sleeps 3
1 King Bed

Family Room

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Jetted bath

Bathrobes

130 sq m
Sleeps 6
1 King Bed and 2 Double Beds

Junior Suite Ocean View King

8.4/10 Very good

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Hairdryer

65 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Governor Suite

Highlights

Balcony or patio

Separate dining area

Air conditioning

Club Lounge

Free minibar items

LCD TV

Pillow menu

Ceiling fan

101 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Suite Ocean Front Double

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free minibar items

LCD TV

Pillow menu

Ceiling fan

Blackout curtains

71 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Tropical View King

9/10 Excellent

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Hairdryer

65 sq m
Sleeps 3
1 King Bed

Junior Suite Tropical View Double

8.6/10 Excellent

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Hairdryer

65 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

20 June - 21 June

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Jade Resort & Spa - All Inclusive. You'll be within a 15-minute walk of Arrecife de Puerto Morelos National Park and 2.9 km (1.8 mi) from Puerto Morelos Artists’ Cooperative. Highlights at this all-inclusive resort include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Carnival Buffet, is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Free buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this 4.5-property class Puerto Morelos resort include Puerto Morelos Town Square and Puerto Morelos Beach.

View more Resorts in Puerto Morelos

What's nearby

Puerto Morelos Town Square - 6 min drive
Ojo de Agua Beach - 6 min drive
Sanctuary of Hope and Time Capsule - 10 min drive
Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive
Puerto Morelos Beach - 11 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

Ile de France - 11 min walk
Zan-Za Bar - 11 min walk
Alcazar - 9 min walk
La Marina - 10 min walk
A'akat - 11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury resort on the beach, with 3 outdoor swimming pools

Dreams Jade Resort & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Public spaces have free WiFi. This Art Deco resort also offers a children's pool, outdoor tennis courts and a hot tub.

This 4.5-star Puerto Morelos resort is smoke free.

550 guestrooms or units

4 levels

9 buildings

7 dining venues

2 swim-up bars

3 bars or lounges

10710 sq ft of conference space

995 sq. m of conference space

Built in 2008

Buffet breakfast (free)

Nightclub

Deli

Supervised kids' activities (surcharge)

Beach lounge chairs

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Gift shop

Beauty salon

On-site shopping

Lift

No smoking on site

Bar on the beach

Coffee shop

Bar by the pool

Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on request.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Limited on-site parking

Food and drink

Free buffet breakfast
2 swim-up bars
3 bars/lounges
7 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

Capers - Italian
Carnival Buffet
CinCin - Mediterranean
Mercure-French Adult Only
Tamarindo - Mexican

Things to do

2 outdoor tennis courts
3 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Bicycle rentals
Bicycle tours
Billiards/pool table
Children's pool
Full-service spa
Gym
Kayaking
Mini golf
Nightclub
Personal motorised watercraft
Playground
Sailing
Sauna
Shopping
Spa tub
Steam room
Surfing/bodyboarding
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Laundry facilities
Mini golf
Playground
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (10,710 square foot of space)
Coworking space
Meeting room

Outdoors

Beach loungers
On a private beach
On the bay
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

4 floors
9 buildings
Annual offsets purchased for at least 10% of carbon footprint
Art Deco architecture
At least 80% lighting from LEDs
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic drinking straws
Reusable cups
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Slippers
Toothbrush and toothpaste on request
Towels

Entertainment

LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Outdoor space

Balcony/patio

Air conditioning (climate-controlled)
Ceiling fan
Desk
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Guests travelling with a pet must present their pet's current vaccination record at check-in.

Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Jade All Inclusive

Now Jade Riviera Cancun Resort And Spa

Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos

Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

What is the cancellation policy at Dreams Jade Resort & Spa - All Inclusive?

Dreams Jade Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Jade Resort & Spa - All Inclusive?

As of 6 June 2024, prices found for a 1-night stay for 2 adults at Dreams Jade Resort & Spa - All Inclusive on 7 June 2024 start from AU$613.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Jade Resort & Spa - All Inclusive?

Onsite parking is limited.

Are there any beaches close to Dreams Jade Resort & Spa - All Inclusive?

The closest beach to Dreams Jade Resort & Spa - All Inclusive is Maroma Beach (12.9 km).

Is there a spa on site at Dreams Jade Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Jade Resort & Spa - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yep, and guests recommend it! Dreams Jade Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Dreams Jade Resort & Spa - All Inclusive?

Dreams Jade Resort & Spa - All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Dreams Jade Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Dreams Jade Resort & Spa - All Inclusive.

Is Dreams Jade Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, children's meals and supervised childcare, it's no surprise that Dreams Jade Resort & Spa - All Inclusive is a hit with families.

Does Dreams Jade Resort & Spa - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is offered at Dreams Jade Resort & Spa - All Inclusive.

Is there a free airport shuttle available at Dreams Jade Resort & Spa - All Inclusive?

No, Dreams Jade Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Jade Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Jade Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Jade Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Jade Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Jade Resort & Spa - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Lawrence Anthony

Travelled with family

8 Mar 2024

Liked: Staff & service

My wife and I both use sleep machines, when I asked for a power cord. Because of the limited outlets. The reply was they could not help, go buy one! At the French restaurant you could not make a reservation unless you bought a $100.00 bottle of wine, we didn't go, nor did I attempt later that week. So much for all inclusive!! I thought the liquor and beer package could use an upgrade. very disappointed. On a good note, I enjoyed the layout, everything was easy to get to! Security was excellent for my family and I felt very safe!!! Lawrence Auletto

Stayed 6 nights in Feb 2024

2/10 Terrible

Lidia

Travelled with family

7 Mar 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Worse experience ever had

Stayed 5 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family, Travelled with group

6 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is fantastic. The pool/beach area is beautiful and the bar service there is amazing. The beach was much nicer than I thought it would be. They have limited seating set up, but you can grab a lounger and drag it over if the areas are full. (or they will drag for you) There is some seaweed, but they are working the whole time to remove it- very sandy, not super rocky to swim. Someone walked by every 5 mins or so if you wanted a drink, they were very attentive. The food was the best all inclusive food I have ever had- we had no problem getting a table a the restaurants, but had to wait 15-20 mins sometimes. (No big deal-). The entertainment team (at the pool and at night) were great. Shout out to Dylan who entertained my teenagers for hours at the pool and played pickle ball against us on the rooftop courts. I looked for a long time before booking this and I am glad I did- the rooms were slightly outdated, but that does not move my needle, it was clean and spacious and had the ocean outside my balcony. Great place, great stay. One note, we did the "Priority" level and unless you just want access to a really quiet pool, it's not worth it, we never really used it.

Stayed 3 nights in Mar 2024

2/10 Terrible

Christina

Travelled with group

6 Mar 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible staff service. Room service took years and when they cleaned the room they only made the beds. Food was good pool was warm. Barely any servers at pool.

Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

5 Mar 2024

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Feb 2024

10/10 Excellent

Hannah

Travelled with family

5 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were friendly and helpful. One of my nicest trips due to hotel and staff.

Stayed 5 nights in Feb 2024

8/10 Good

Rhonda Marie, Exton

Travelled with family and small children

4 Mar 2024

Liked: Cleanliness, staff & service, amenities

Resort restaurants are centrally located and convenient

Stayed 7 nights in Feb 2024

10/10 Excellent

nicholas j

Travelled with family, Travelled with family and small children, Travelled with group

4 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly and the resort was beautiful

Stayed 5 nights in Feb 2024

10/10 Excellent

Lovely

Travelled with partner

27 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely the champion given once arrived. The staff was extremely friendly and helpful. Loved the smell of the lobby. Overall enjoyed our stay.

Stayed 3 nights in Feb 2024

8/10 Good

Maria Estela, East Elmhurst

Travelled with family, Travelled with family and small children, Travelled with group

25 Feb 2024

Liked: Cleanliness, staff & service, amenities

My husband and I got married at Dreams Jade Resort on 2/17, and everything was beautiful and perfect! Shoutout to our wedding coordinator, Abelardo Bonilla; he was very thorough, patient, and a pleasure to work with. He made us feel at ease and less stressed throughout the whole process. We met with him 2 days before the wedding, and he guided us through everything and did a walk-through of the ceremony with our family. He was present at every event, overseeing everything, and made sure everything was going as planned. Also big shoutout out to the waiters and other staff that made our Bonfire wedding event, and wedding reception amazing! Emiliano, Abraham, Rodolfo, and all the amazing gentlemen! The pool was amazing; different sections of the pool made it interesting every day. The entertainment staff had something different every day. Oh, and the water was heated! On the days when it was a bit colder than expected, the heated pools hit the spot. If you got hungry, they had a grill by the pool areas! Our only critique/comment is regarding the restaurants. The wait time for some of the restaurants was unnecessarily long, and when we were finally seated, there were empty seats inside! Also, the information on the resort app was inaccurate. Dreams Jade should consider taking reservations from the app and maximizing the space inside the restaurants to avoid long wait times. Otherwise, our family and friends had an amazing time!

Stayed 6 nights in Feb 2024

Dreams Jade Resort & Spa - All Inclusive

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About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Dreams Jade Resort & Spa - All Inclusive

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities