See all properties
Save

Casa Cielo Cancun

3.0 star property
Comfortable guesthouse, walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for Casa Cielo Cancun

Interior
Front of property
Room, 1 King Bed, Pool Access
Room, 1 King Bed, Pool Access | Bathroom
Interior
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Calle Cielo, Cancun, QROO, 77500
  • Popular LocationPlaza Las Americas9 min walk
  • Popular LocationPlaza 282 min drive
  • Popular LocationPuerto Cancun Marina Town Center3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View

Individually decorated, individually furnished, blackout curtains

Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View

Individually decorated, individually furnished, blackout curtains

Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 Queen Bed with Sofa bed, Pool View

Individually decorated, individually furnished, blackout curtains

Junior Room, 1 Queen Bed with Sofa bed, Pool View

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Property entrance
Hotel Xbalamque and Spa
Pool
Spa
Parking included
Free WiFi
3.4 out of 5, (1001)
The price is AU$86
for 1 night
includes taxes & fees
30 May - 31 May
Hotel Xbalamque and Spa

About the area

Cancun

Casa Cielo Cancun places you in the centre of Cancun, within just a 15-minute stroll of Plaza Las Americas and Ceviche Square. Highlights at this guest house include in-room pools, dryers and free WiFi. .This smoke-free guest house offers an outdoor pool, free WiFi in public areas and a terrace. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. There's also free parking nearby, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 3-property class Downtown Cancun guest house, attractions include Plaza 28 and Puerto Cancun Marina Town Center.
View more Guest houses in CancunOpens in a new window

What's nearby

  • Plaza Las Americas - 9 min walk
  • Las Palapas Park - 17 min walk
  • Plaza 28 - 2 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Turtle Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • La Casa de los Abuelos - 4 min walk
  • Los Tarascos - 8 min walk
  • Mr. Pampas Cancún - 4 min walk
  • La Playita Seafood & Mojitos Bar - 5 min walk
  • Restaurante las Delicias - 3 min walk

About this property

Casa Cielo Cancun

Comfortable guesthouse, walk to Plaza Las Americas
As a guest of Casa Cielo Cancun, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available on request) and a beach shuttle are available for a fee. Casa Cielo Cancun also features a garden, laundry facilities, and a microwave in a common area.

This 3-star Cancun guest house is smoke free.

  • 8 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
Casa Cielo Cancun offers 8 air-conditioned accommodations with private pools and shared/communal kitchens. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

This Cancun guest house provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Beach shuttle (surcharge)

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Private in-room pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk

Guest services

  • Tour and ticket assistance
  • Weekly housekeeping

Business services

  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with digital channels
  • Private pool

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Griddle
  • Microwave
  • Refrigerator
  • Separate dining area
  • Shared kitchen access
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Dryer
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: USD 15

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at Casa Cielo Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 32 per room (one-way)
  • Airport shuttle fee per child: USD 32 (one-way)
  • Late check-out fee: USD 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in is available.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Cielo Cancun Guesthouse
Casa Cielo Cancun Cancun
Casa Cielo Cancun Guesthouse
Casa Cielo Cancun Guesthouse Cancun

Frequently asked questions

Are there any beaches close to Casa Cielo Cancun?

The closest beach to Casa Cielo Cancun is Turtle Beach (3.4 km).

How much does it cost to stay at Casa Cielo Cancun?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Casa Cielo Cancun on 26 May 2024 start from AU$100.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Cielo Cancun have a pool?

Casa Cielo Cancun has an outdoor pool. The pool is open 7:00 AM to 11:00 PM.

Are there hot tubs in the rooms at Casa Cielo Cancun?

No, but there are private pools in the guestrooms.

Is there a free airport shuttle available at Casa Cielo Cancun?

No, but there's an airport shuttle that runs from 6:00 AM - 11:30 PM on request for a fee.

What time are check-in & check-out at Casa Cielo Cancun?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Casa Cielo Cancun?

No, pets and service animals are not allowed.

Casa Cielo Cancun Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 2 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 5 out of 23 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joaquin

I made a reservation a month ahead of my arrival at Casa Cielo through Expedia. When I arrived, there was no one to help at the front desk. I contacted the number provided with the property and no one answered my phone call. I then sent them a message through Whatsapp to the same number provided on Expedia. The person on the other end of the message answered and stated they no longer work through Expedia. They just told me to contact Expedia to get a refund. The administration was not helpful during the situation. This happened on 11/27/23. If you are going to book with Casa Cielo I recommend calling and confirming ahead of time or avoid them through Expedia.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
I was there march 1st to 8th. It is literally the first rental that looks exactly like the pictures. Street view is outdated, the property outside has been updated and looks great. Only problem was ,no refrigerator in the room.
Stayed 7 nights in Mar 2023

6/10 Okay

Danilo

Stayed 4 nights in Jan 2023

10/10 Excellent

Abhinava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Azucena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Valentina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
I've been here a couple of times and it has been a good experience and I will recommend this hotel to my friends and family.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great owner, nice rooms, we had 3 rooms, close to everything!
Stayed 4 nights in Jul 2019

4/10 Poor

Josefa, Netherlands

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Since I traveled by myself I switched to another place.
Stayed 3 nights in May 2019

4/10 Poor

Anonymous, Mexico

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Despite pleasant, clean and modern-style facilities
Stayed 3 nights in May 2019

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent but it would have been more comfortable with a/c in the tv room. I would return again
Stayed 3 nights in Apr 2019