We had a great time!! The property was well kept. The bathrooms were always clean. The breakfast was great and very diverse. The food was excellent and fresh. The servers did a wonderful job especially Felicia, Maggy and Jamie.
The front desk staff made sure we were safe as we arrived and each day as we ventured out. Also, there are workers that watch every vehicle that comes to the hotel entrance. I noticed that they are documenting or logging for our safety. I appreciated that factor.
I was surprised that so many activities were so close to the hotel. (5 minute walk) Ripley's, Mall, Money exchange, pharmacy store, the marina, the local bus stop, aquarium, dinner theatre in the mall, jewelry store, multiple restaurants.
The room was nice and clean, but the shower had a slow drain. The pool was small but there was plenty of space on the roof top for other things. Like a roof top cozy bar party.
My advice: Catch the city bus on your first day because you will see a better perspective of activities that will hold your attention. so you can come back to that spot. Hold on tight they drive with great passion and speed but they will help you get to the flea market, the beach, walmart, other restaurants and tourist sites.
We attended several excursions, Xcaret, loved it!! The Party Bus, loved it!! The speed boat rental, Loved it!! The Hotel Zone shopping, Loved it!! Ripleys and the Ferris wheel, Loved it!! We were safe, very satisfied and very happy.