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Aloft Cancun

3.5 star property
Pet-friendly Cancun hotel connected to the convention centre, within walking distance of Caracol Beach

Choose dates to view prices

Photo gallery for Aloft Cancun

Reception
Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Front of property
View from room
Lounge
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • LaundryLaundryLaundry
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationCaracol Beach3 min walk
  • Popular LocationCancun Convention Center4 min walk
  • Popular LocationLa Isla Shopping Mall4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Room options

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Lagoon View

8.9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Ocean View

9.4/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

8.4/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Ocean View

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Cancun

At Aloft Cancun you'll be connected to the convention centre and within steps of Cancun Convention Center and UltraMar Ferry Terminal. Highlights at this hotel include an outdoor swimming pool, free valet parking and a 24-hour gym. .WXYZ bar serves Mexican cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, free pool cabanas and pool loungers. 366 square feet (34 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning continental breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3.5-property class Zona Hotelera hotel, you'll be 0.3 km (0.2 mi) from Caracol Beach and 3.5 km (2.2 mi) from La Isla Shopping Mall.

What's nearby

  • Caracol Beach - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Gaviota Azul Beach - 5 min walk
  • Forum Beach - 5 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • Hooters - 3 min walk
  • Krystal Cancún - 4 min walk
  • Starbucks - 3 min walk
  • Mextreme - 5 min walk
  • Coral Café - 2 min walk

About this property

Aloft Cancun

Pet-friendly Cancun hotel connected to the convention centre, within walking distance of Caracol Beach
Aloft Cancun offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 366 square feet (34 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Aloft Cancun. Free self parking and valet parking are available.

This 3.5-star Cancun hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 10 levels
  • 366 sq ft of conference space
  • 34 sq. m of conference space
  • Built in 2013
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Aloft Cancun offers 177 air-conditioned accommodations with minibars and a safe. 42-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available for a fee: MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • WXYZ bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 10 floors
  • Building
  • Built in 2013
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 280 for adults and from MXN 140 for children
  • Pet fee: MXN 1000 per accommodation, per stay
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

What is the cancellation policy at Aloft Cancun?

Aloft Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft Cancun?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Aloft Cancun on 29 May 2024 start from AU$214.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft Cancun?

Yep, Aloft Cancun has a free self car park and free valet parking.

Are there any beaches close to Aloft Cancun?

Yep, Aloft Cancun is a short 5-minute walk from Gaviota Azul Beach. Fun beach activities include snorkelling.

Does Aloft Cancun have a pool?

Yep, and guests recommend it! Aloft Cancun has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What makes Aloft Cancun a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Aloft Cancun.

Is Aloft Cancun family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Aloft Cancun is a hit with families.

Does Aloft Cancun serve breakfast?

Yep, continental brekkie is on offer daily.

Is there a free airport shuttle available at Aloft Cancun?

No, Aloft Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Aloft Cancun?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Aloft Cancun?

Cats and dogs are welcome at Aloft Cancun, with food and water bowls on offer.

Aloft Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 393 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 143 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fitiaharinetsa Cedrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff service,great location .
Stayed 8 nights in Feb 2024

8/10 Good

Jeffery R, Philadelphia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location , basic hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheree Rufus, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft is in the perfect area for shopping and clubbing. Everything was close (walking distance). There is an $115(USD) additional charge to add people to the reservation.
Stayed 3 nights in Feb 2024

6/10 Okay

Brian P

Stayed 3 nights in Feb 2024

10/10 Excellent

Yasmin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Free drinks from 11am to 11pm, quiet hotel in a superb location, free bike rental, amazing rooftop views and rooftop pool
Stayed 1 night in Feb 2024

10/10 Excellent

Dustin, Tacoma

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has an amazing staff and an updated boutique feel. We only stayed one night before catching the ferry over to Isla Mujeres but I think it was perfect for our needs. The walls are a bit thin, so I could see it being loud at times, but for a short hotel stay it worked perfect for us.
Stayed 1 night in Feb 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For the price, it’s really not terrible. Staff was nice and the open bar is a nice touch. But the rooms are pretty rough, similar to a motel kind of vibe. We only stayed overnight to catch an early AM flight.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to shopping beachs and restaurants. Planning another trip this fall
Stayed 4 nights in Feb 2024

10/10 Excellent

Sorin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to everything.
Stayed 9 nights in Jan 2024

8/10 Good

Sean Bruce, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping and food, The ferry across to Isla Mujeres is directly across the street. Access to one of the best beaches is about a 5 minute walk from the hotel.
Stayed 7 nights in Feb 2024