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W Costa Rica - Reserva Conchal

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools

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Photo gallery for W Costa Rica - Reserva Conchal

5 Bedroom Residence, Ocean view, Private pool | View from room
5 Bedroom Residence, Ocean view, Private pool
Ewow Suite, 2 Bedroom Suite, 1 King, 2 Queens, Ocean View
3 restaurants, breakfast, lunch served; local and international cuisine
Couples treatment room(s), sauna, steam room, body treatments
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • All-inclusive

Check out the area

Map
Reserva Conchal, Cabo Velas, Guanacaste
  • Popular LocationConchal Beach13 min walk
  • Popular LocationReserva Conchal Golf Course6 min drive
  • Popular LocationPlaya Brasilito18 min drive
  • AirportLiberia (LIR-Daniel Oduber Intl.)76 min drive

Room options

View all photos for 5 Bedroom Residence, Ocean view, Private pool

5 Bedroom Residence, Ocean view, Private pool

5 Bedroom Residence, Ocean view, Private pool

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 9
  • 5 Double Beds

View all photos for Wow Suite, Suite, 1 Bedroom, Ocean View, Corner

Wow Suite, Suite, 1 Bedroom, Ocean View, Corner

Wow Suite, Suite, 1 Bedroom, Ocean View, Corner

Highlights

Furnished balcony
Separate dining area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 180 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ewow Suite, 2 Bedroom Suite, 1 King, 2 Queens, Ocean View

Ewow Suite, 2 Bedroom Suite, 1 King, 2 Queens, Ocean View

Ewow Suite, 2 Bedroom Suite, 1 King, 2 Queens, Ocean View

Highlights

Furnished balcony
Separate dining area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 239 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Fantastic Ocean Suite, 1 Bedroom Suite, 1 King, Ocean view, Balcony, Plunge pool

Fantastic Ocean Suite, 1 Bedroom Suite, 1 King, Ocean view, Balcony, Plunge pool

Fantastic Ocean Suite, 1 Bedroom Suite, 1 King, Ocean view, Balcony, Plunge pool

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Sunset Tree House Suite, 1 Bedroom Suite, 1 King, Forest view, Balcony, Plunge pool

Sunset Tree House Suite, 1 Bedroom Suite, 1 King, Forest view, Balcony, Plunge pool

Sunset Tree House Suite, 1 Bedroom Suite, 1 King, Forest view, Balcony, Plunge pool

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 124 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sunset Tree House Room, 1 King Bed, Forest View

Sunset Tree House Room, 1 King Bed, Forest View

Sunset Tree House Room, 1 King Bed, Forest View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cool Corner Suite, Suite, 1 Bedroom, Balcony, Corner

Cool Corner Suite, Suite, 1 Bedroom, Balcony, Corner

Cool Corner Suite, Suite, 1 Bedroom, Balcony, Corner

Highlights

Balcony
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 132 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Ocean Escape, Guest room, 1 King, Ocean view, Balcony

Spectacular Ocean Escape, Guest room, 1 King, Ocean view, Balcony

Spectacular Ocean Escape, Guest room, 1 King, Ocean view, Balcony

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Ocean Escape, Guest room, 2 Queen(s), Ocean view, Balcony

Spectacular Ocean Escape, Guest room, 2 Queen(s), Ocean view, Balcony

Spectacular Ocean Escape, Guest room, 2 Queen(s), Ocean view, Balcony

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fabulous Escape Room, King Bed, Partial Ocean View

Fabulous Escape Room, King Bed, Partial Ocean View

Fabulous Escape Room, King Bed, Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 57 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Escape, Guest room, 2 Queen(s), Partial ocean view, Balcony

Fabulous Escape, Guest room, 2 Queen(s), Partial ocean view, Balcony

Fabulous Escape, Guest room, 2 Queen(s), Partial ocean view, Balcony

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 57 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Wonderful Escape Room, 1 King Bed, Garden View

Balcony view

Wonderful Escape Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Garden View

Room, 2 Queen Beds, Balcony, Garden View

Room, 2 Queen Beds, Balcony, Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cabo Velas

A luxury stay in Cabo Velas awaits you at W Costa Rica - Reserva Conchal. Within a 30-minute stroll, you'll find Conchal Beach and Reserva Conchal Golf Course. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Away Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The restaurant, Cocina de Mercado, serves local and international cuisine and is open for breakfast, lunch and dinner. Living Room is the resort's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the 4 outdoor tennis courts, golf course and free kids' club. Plus you'll find a 24-hour gym, a sauna and a children's swimming pool. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Cabo Velas resort include Playa Brasilito and Las Baulas National Marine Park.
View more Resorts in Cabo VelasOpens in a new window

What's nearby

  • Conchal Beach - 13 min walk
  • Reserva Conchal Golf Course - 6 min drive
  • Playa Brasilito - 18 min drive
  • Flamingo Beach - 27 min drive
  • Tamarindo Beach - 35 min drive

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 76 min drive

Restaurants

  • Bar Imperial - 12 min walk
  • Royal Beach Club - 10 min walk
  • Mitra Market - 13 min walk
  • Faisanela - 16 min walk
  • Caracola Poolside Restaurant - 15 min walk

About this property

W Costa Rica - Reserva Conchal

Luxury resort on the beach, with 2 outdoor swimming pools
Some rates at W Costa Rica - Reserva Conchal are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of W Costa Rica - Reserva Conchal, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges.

5 meeting rooms and limo/town car service are available. Event space at this resort measures 10312 square feet (958 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury W Costa Rica - Reserva Conchal.

This 5-star Cabo Velas resort is smoke free.

  • 150 guestrooms or units
  • 6 levels
  • 7 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 10312 sq ft of conference space
  • 958 sq. m of conference space
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
W Costa Rica - Reserva Conchal offers 150 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Away Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available for a fee: USD 42 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Cocina de Mercado
  • Latitud 10 Norte
  • Living Room
  • Wet Deck
  • Zona Azul

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor tennis courts
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Kayaking
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,312 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • 7 buildings
  • Ballroom
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Netflix

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 49 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Parking
  • Sporting facilities or equipment
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 42 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Costa Rica Reserva Conchal Resort Cabo Velas
W Costa Rica Reserva Conchal Resort
W Costa Rica Reserva Conchal Cabo Velas
W Costa Rica Reserva Conchal
W Costa Rica Reserva Conchal
W Costa Rica - Reserva Conchal Resort
W Costa Rica - Reserva Conchal Cabo Velas
W Costa Rica - Reserva Conchal Resort Cabo Velas

Frequently asked questions

What is the cancellation policy at W Costa Rica - Reserva Conchal?

W Costa Rica - Reserva Conchal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Costa Rica - Reserva Conchal?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at W Costa Rica - Reserva Conchal on 24 May 2024 start from AU$521.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to W Costa Rica - Reserva Conchal?

Yep, W Costa Rica - Reserva Conchal is a short 13-minute walk from Conchal Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at W Costa Rica - Reserva Conchal?

Yep, Away Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does W Costa Rica - Reserva Conchal have a pool?

W Costa Rica - Reserva Conchal has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at W Costa Rica - Reserva Conchal?

W Costa Rica - Reserva Conchal features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes W Costa Rica - Reserva Conchal a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at W Costa Rica - Reserva Conchal.

Is W Costa Rica - Reserva Conchal family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that W Costa Rica - Reserva Conchal is a hit with families.

Does W Costa Rica - Reserva Conchal serve breakfast?

Sure does, buffet breakfast is served daily.

Is there a free airport shuttle available at W Costa Rica - Reserva Conchal?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at W Costa Rica - Reserva Conchal?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at W Costa Rica - Reserva Conchal?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at W Costa Rica - Reserva Conchal?

Cats and dogs are welcome at W Costa Rica - Reserva Conchal, with food and water bowls on offer. Just so you know, there's a weight limit of up to 22 kg per pet.

Is there a golf course on site at W Costa Rica - Reserva Conchal?

Yep, W Costa Rica - Reserva Conchal has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

W Costa Rica - Reserva Conchal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 209 reviews" "
Rating 8 - Good. 25 out of 209 reviews" "
Rating 6 - Okay. 15 out of 209 reviews" "
Rating 4 - Poor. 8 out of 209 reviews" "
Rating 2 - Terrible. 4 out of 209 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ohad

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing team great vibes pura vida
Stayed 5 nights in Jan 2024

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5 star property, 2 star front desk/security
The property is 5 star - the service is not. Pros: -The Golf cart guys, including the one standing there arranging our rides were absolutely excellent, friendly, prompt - just perfect. -Housekeeping was excellent as well. -A birthday celebration was really over the top, however, we think it was a way of making up for the next category. Cons: -Let's start with the annoying 'security' at the entrance. Our daughter lives minutes from the property and came to visit daily via uber. We would always give the front desk the requested info and they would email it to security. 3 days in a row, the main guard claimed he didn't have the email and would refuse entry - it was asinine! Finally, the front desk told him to put her on the automatic list through the end of our 5 night stay. It was a nightmare! -There is only one restaurant for breakfast and when you go there, they seat you and automatically tell you that the server will bring your coffee etc and then help yourself with the buffet. What they don't mention is that the buffet costs $84 per couple and that you may prefer to order breakfast from a menu. -Upon checkin, they run your cc for $2500, no big deal. But what was a big deal was they ran it a second time for $1K when we only had $650 in charges. It took us hounding them once back in the states and 13 days to fix their screw up. There were several other issues - no room to expound. Never again!@
Stayed 5 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Seymour

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! But what really stands out were the staff. They were the absolute best! From the freindly welcome ambassadors to checkin, everyone was super helpful and freindly.
Stayed 5 nights in Jan 2024

8/10 Good

Narine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and staff are very nice. Only down side was the food options. The food was just not that good. Also, I wish they utilized the beach more. They provide beach chairs upon request and drink/food service upon request. It would be very helpful if they had the beach chairs already set up with full service. The beach would be utilized more as its beautiful!!! Also, this hotel should provide live music/DJ passed the 9 pm. Everything seems to die down after 9. So if you are looking to stay up and have fun, this may not be the hotel for you as it’s more quiet and leisurely. Otherwise, the property and the rooms are beautiful.
Stayed 4 nights in Jan 2024

8/10 Good

Maryada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property grounds are excellent. Room size and lay out not good. Lobby is comfortable but not cozy. Dining options are limited and food is sub par with mostly american fare. The buildings are concrete and metal, do not give a cozy and comfortable feeling. Overall not a good value for the exorbitant rates they charge.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicolas Samuel

Stayed 4 nights in Dec 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel on the beach.
We had a fantastic stay at the W. The rooms are huge and the bed was very comfortable but what makes it incredible is the staff they are so kind and helpful. Thanks in particular to Carlos at the bar and the cart driver who we can’t remember the name of but helped us to find a Fiesta!
Stayed 6 nights in Dec 2023

10/10 Excellent

Ashreyaa, Ozone Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is clean !!!! the food is amazing, and the staffs are so helpful. i had my food made each time without salt and no sugar in my drinks and every time it was made with no hesitation. i love this resort and would definitely revisit.
Stayed 7 nights in Dec 2023

2/10 Terrible

Amanpreet Singh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Nov 2023