4/10 Poor
Shireene
Travelled with family and small children
11 May 2024
Disliked: Cleanliness
The windows did not lock, one was blocked open with a butter knife. One bed had clean sheets however had dirt throuout the bed. There was a old, large tv unit left sitting in front of the loungeroom window and had a dirty tissue behind it.
The kitchen cupboards had some food residue on them, a dried piece of cheese on the pantry floor and grease still on the baking tray. The smoke detector was missing, there were a number of cigarette burns on the lounge, food crumbs still on the lounge and dining table. The cup holders on the lounge were filthy and had rubbish in it.
The unit had a very strong smell of curry, I like curry but this was old, stale smell. It was an upstairs unit with an internal staircase, this was sticky and black with built up dirt. This had not been cleaned in a long time.
We were offered a cleaner however i did decline as we were trying to get a very tired 2 year old to sleep so we changed the bed ourselves. Having a stranger cleaning the unit was not ideal.
The gentleman at reception was polite .
No refund was offered as they said we used all the beds. Two beds had the corners turned back to check for dirt. The other was remade, with clean sheets, by us and this single bed did have the two year old lay in it for 10 mins.
We were there less than 3 hours and left as we did not feel comfortable.
Very dissapointed.
Shireene
Stayed 1 night in May 2024