6/10 Okay
Michal, Prague
Business traveller
6 Oct 2023
Disliked: Cleanliness
1.) During check-in we had to wait 10 minutes until lady finished her call in the back office. Quite annoyed and she was not attentative and slow.
2.) bathroom was not cleaned and desifencted. Dirty toilette. We have more rooms there and most of us had similar feeling. My colleague said: “I do not feel that bathroom was cleaned after previous guest.”
We stayed for 2 nights without cleanining of the room and change of the towels (during check in no information that cleaning is not provided daily was not privided).
In general it is not bad hotel for short stay, but management should do better its supervision role over at least staff at reception and cleaning.
To be honest: lady at the reception this morning was nice and polite, same at the bar.
Breakfast and internet were ok.
My overall feeling is that the hotel is as “Ibis style”.