2/10 Terrible
Kelly
29 Dec 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this property was the dining option next door. If I hadn’t booked and paid in advance, we would have left. The carpet is FILTHY. The towels and bedsheets are old and dingy. The regular rooms are VERY tiny, maybe a foot on either side of the bed. The phone didn’t work, and there were no outlets except the one BEHIND the bed or in the bathroom. There were holes in the bathroom wall and the bathroom was so small (and old and dirty) that the toilet paper holder was literally attached to the back of the bathroom door. We could hear the people in the room next door clearly and there was at least 1.5 inches below the connecting doors so no privacy. We had to put a blanket at the bottom of the door! There is zero maid service, hard to even get a towel. There is NO thermostat in the room! We had to call, and they had to adjust it from somewhere else. We were always hot or cold. The staff were rude. I could go on and on. If you want an 1800’s Olde English crappy experience, you are getting it. If you want comfort and cleanliness, so somewhere else.