Melia Villaitana

4.0 star property
Upscale Mediterranean hotel near Terra Natura

Choose dates to view prices

Photo gallery for Melia Villaitana

View from room
Rooftop terrace
The Level, Family Room
7 restaurants, breakfast, lunch, dinner served; international cuisine
Arcade
Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant

Explore the area

Map
Avda. Alcalde Eduardo Zaplana, 7, Benidorm, Alicante, 3502
  • Popular LocationTerra Natura7 min drive
  • Popular LocationAqua Natura9 min drive
  • Popular LocationTerra Mítica10 min drive
  • AirportAlicante (ALC-Alicante Intl.)42 min drive

Room options

Suite (Presidential The Level)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 72.7 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room (The Level Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Junior Suite ((2+2))

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

The Level, Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Premium Room ((2+1))

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - queen
Blackout curtains
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Family Room (The Level (4+4))

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 35 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Single Beds

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - queen
Blackout curtains
Down duvet
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

The Level, Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Family Suite (Family Suite (2+3))

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 63 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Grand Suite (The Level (2+2))

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Junior Suite (The Level (2+2))

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Royal Suite (The Level 2 (adults + 2 children))

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 110 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

The Level Penthouse Suite (2+1)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 63 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Blackout curtains
Down duvet
  • 39.7 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Suite (The Level, Master, 2+2)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Melia Guest Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Premium Room (The Level (2+1))

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Suite (The Level, Master)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Penthouse The Level

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

The Level, Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

The Level, Grand Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

The Level, Royal Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 110 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Premium Room (The Level Skyline View 2+1)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

The Level Presidential Suite (2+1)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Benidorm

At Melia Villaitana you'll be 4.3 km (2.6 mi) from Llevant Beach and 2.2 km (1.4 mi) from Terra Natura. Highlights at this eco-friendly hotel include 7 restaurants, 6 outdoor swimming pools and a golf course. .A day of pampering at YHI SPA can include sports massages and body treatments. The buffet restaurant, Mosaico, serves international cuisine and is open for breakfast, lunch and dinner. La Tasca is the hotel's own tapas bar, serving drinks along with lunch. Enjoy the 2 outdoor tennis courts, 24-hour gym and sauna plus access to golf lessons. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. Buffet breakfast is available daily. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Benidorm hotel, attractions include Terra Mítica and Cala de Finestrat.

What's nearby

  • Guillermo Amor Municipal Stadium - 6 min drive
  • Terra Natura - 7 min drive
  • Aqua Natura - 9 min drive
  • Balcony of the Mediterranean - 10 min drive
  • Terra Mítica - 10 min drive

Getting around

  • Benidorm Tram Station - 6 min drive
  • La Vila Joiosa Tram Station - 17 min drive
  • Alicante (ALC-Alicante Intl.) - 42 min drive

Restaurants

  • Bar Angelillo - 7 min drive
  • Carl’s Jr - 19 min walk
  • La Gambita - 7 min drive
  • Saltoki Café - 7 min drive
  • Domingo Bar Restaurante - 7 min drive

About this property

Melia Villaitana

Upscale Mediterranean hotel near Terra Natura
Some rates at Melia Villaitana are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Melia Villaitana offers its guests a golf course, 6 outdoor swimming pools, outdoor tennis courts, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 17 meeting rooms are available. Event space at this hotel measures 9000 square feet (836 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and spa services are also featured at the eco-certified Melia Villaitana. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 4-star Benidorm hotel is smoke free.

  • 459 guestrooms or units
  • 6 levels
  • 25 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 9000 sq ft of conference space
  • 836 sq. m of conference space
  • Built in 2006
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
Melia Villaitana offers 459 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages and body treatments. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Catalan, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 16 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 for adults and EUR 8 for children
  • 3 bars/lounges
  • 3 poolside bars
  • 7 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Casa Nostra
  • Indigo
  • La Tasca
  • Mosaico
  • Papamambo

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 36 holes of golf
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Golf driving range
  • Golf lessons
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (9,000 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Outdoor treatment areas
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 25 buildings
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Please note: This property’s Half Board and Full Board rates do not include beverages.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 8 for children
  • Self-parking fee: EUR 16 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Melia Villaitana
Melia Villaitana Benidorm
Melia Villaitana Hotel
Melia Villaitana Hotel Benidorm
Villaitana
Villaitana Wellness Golf & Business Sun Hotel Benidorm
Villaitana Wellness Golf And Business Sun Resort
Villaitana Wellness Resort Business Sun
Villaitana Wellness Golf And Business Sun Resort
Villaitana Wellness Hotel Business Sun
Villaitana Wellness Resort Business Sun
Melia Villaitana Hotel
Melia Villaitana Benidorm
Melia Villaitana Hotel Benidorm

Frequently asked questions

What is the cancellation policy at Melia Villaitana?

Melia Villaitana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Villaitana?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Melia Villaitana on 26 May 2024 start from AU$243.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Villaitana?

Yep, Melia Villaitana has a self car park for EUR 16 per day.

Are there any beaches close to Melia Villaitana?

The closest beach to Melia Villaitana is Llevant Beach (3.6 km).

Is there a spa on site at Melia Villaitana?

There's no onsite spa, but this property does offer services like body treatments as well as sports massages.

Does Melia Villaitana have a pool?

Melia Villaitana has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Melia Villaitana?

Melia Villaitana features 3 poolside bars, 6 outdoor pools and a sauna. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Melia Villaitana a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Melia Villaitana.

Are there hot tubs in the rooms at Melia Villaitana?

No, but there are deep-soaking baths in the guestrooms.

Does Melia Villaitana serve breakfast?

Yeah, buffet breakfast is served daily.

Is there a free airport shuttle available at Melia Villaitana?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Melia Villaitana?

Relax with a coldie at the 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Melia Villaitana?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Melia Villaitana?

No, only service animals are allowed.

Is there a golf course on site at Melia Villaitana?

Yep, Melia Villaitana has a 36-hole golf course. A golf driving range and golf lessons are also available.

Melia Villaitana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 331 reviews" "
Rating 8 - Good. 85 out of 331 reviews" "
Rating 6 - Okay. 33 out of 331 reviews" "
Rating 4 - Poor. 12 out of 331 reviews" "
Rating 2 - Terrible. 12 out of 331 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Joselyn

Stayed 1 night in Jul 2023

10/10 Excellent

PRISKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay
Enjoyed our stay,unfortunately only 2 restaurants of the 7 open. Pools lovely, Booked the level had use of a private lounge with Drinks included Room nice size,also the bathroom
Stayed 4 nights in May 2022

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a few of days of golf & relaxation
The hotel is really stunning and the views from the rooms, over the golf course to the sea are lovely. It is great stay for a few days of golf and spa/dining. We had half board and the buffet selection in the evening can be a bit repetitive. We had a strange smell in the bathroom which suggests the pipework might need an upgrade but otherwise the hotel is to be thoroughly recommended. Beds are super-comfy, befitting a 5* hotel. Pools are magnificent but the two best ones are too cold to be used in the winter months.
Stayed 4 nights in Feb 2022

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great s
Stayed 1 night in Oct 2021

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue and lovely pools.
Stayed here for 4 nights in August 21. Lovely venue, the pools were absolutely brilliant. I have my 8yr old Son with me who loved the pools. We had breakfast on site at the buffet and this again was excellent. We upgraded to a Junior Suite and expected a really nice room but it was quite disappointing. The view was a tree. That’s it! I asked to be moved (I was happy to upgrade even further) but was told that the hotel was full - even though it seemed not to be. Anyway, you’ll need a car to get around anywhere as it’s about 4km from actual Benidorm. Plenty of parking but it’s a few hundred Meters from the hotel entrance so it’s a little tricky to unload and reload your luggage. They do suffer from the ‘reserved sun beds’ like some other places. There are loads and loads of sunbeds but everyone seem to get poolside really early to place their towels on them to reserve them. Almost all beds were reserved and I saw people coming poolside late afternoon when they’d not been there all day. I think this needs addressing by the hotel. Apart from that it’s a nice place. Some of the reception staff were excellent and some, not so. The evening entertainment is in Spanish as is the Kids club. My Son stayed with me all day so that didn’t impact him.
Stayed 5 nights in Aug 2021

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Antoine

Liked: Property conditions & facilities, room comfort
Fabulous but could be even better
Everything was fabulous in the hotel. Staff is friendly and the place is amazing except for small details like the application they use to review the program or order dental kit or other which are not optimal. Not able to check the status of dental kit order or check the status of your restaurant booking. When they are making up the room they don't really clean around, they just change the towels and make the bed but no cleaning. And biggest issue we had with them is that they refuse to refund us a stay we booked in their hotel which happened to be during lockdown.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020