2/10 Terrible
Kat
2 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Just NO. There is nothing really “tranquil” or “unobtrusive” about this villa. I requested to pay and upgrade to a better room on arrival, hotel virtually empty, was told unable I ‘paid for the room I paid for’ - a flat out ‘no’ despite offering to pay the upgrade from initial request.
So staff emphasise the rules of the hotel at checkin - minimal noise, smoking etc… The noise! They book the rooftop for parties that go all night & then other nights there is dragging & banging all night! Pointless complaining.
Then construction from 7.30AM to at least 8PM, constant banging & sawing ALL day long. Earplugs offered at checkin as solution!
Also first place obviously judged by restaurant staff in Thailand. Very sad as it is such a beautiful and welcoming place. Other staff helpful and lovely.
Hotel looks beautiful. Atmosphere not deceiving. You should be warned before spending your money!
Kat
Stayed 3 nights in Sep 2023