Frequently asked questions

What is the cancellation policy at citizenM Austin Downtown?
CitizenM Austin Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.
Does citizenM Austin Downtown have a pool?
CitizenM Austin Downtown has an outdoor pool. The pool is open 7:00 AM to 6:00 PM.
What makes citizenM Austin Downtown a romantic place to stay?
A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Austin Downtown.
Does citizenM Austin Downtown serve breakfast?
Sure does, buffet breakfast is available daily from 6:00 AM to 11:00 AM.
Is there a free airport shuttle available at citizenM Austin Downtown?
No, citizenM Austin Downtown does not offer an airport shuttle service.
Is there a bar or restaurant at citizenM Austin Downtown?
Yep, you can grab a meal at citizenM Austin Downtown’s onsite restaurant that serves breakfast, lunch and dinner.
What time are check-in & check-out at citizenM Austin Downtown?
Check-in begins at 2:00 PM. Check-out time is 11:00 AM.
Are pets allowed at citizenM Austin Downtown?
No, pets are not allowed.