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Ashford International Hotel & Spa

4.0 star property
Upscale hotel with full-service spa and health club

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Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, pool loungers
Classic Twin Room
Lobby sitting area
Lobby sitting area
Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry

Check out the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Popular LocationAshford Designer Outlet4 min drive
  • Popular LocationWillesborough Windmill5 min drive
  • Popular LocationGusbourne Estate Winery16 min drive
  • AirportLondon (LGW-Gatwick)70 min drive

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hampton by Hilton Ashford International
Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (332)
The price is AU$241
for 1 night
includes taxes & fees
29 May - 30 May
Hampton by Hilton Ashford International

About the area

Ashford

At Ashford International Hotel & Spa you'll be within a 20-minute walk of Ashford Museum and 1.7 km (1 mi) from St Mary The Virgin Church. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, facials and mani/pedis. The restaurant, Horizon Restaurant, serves British cuisine and is open for dinner. Quench Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and pool loungers. Business amenities include 19 meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of free self parking. .Within a 20-minute drive of this 4-property class Ashford hotel, attractions include Port Lympne Wild Animal Park and Gardens and Leeds Castle.

What's nearby

  • Ashford Designer Outlet - 4 min drive
  • Willesborough Windmill - 5 min drive
  • Port Lympne Wild Animal Park and Gardens - 12 min drive
  • The Big Cat Sanctuary - 15 min drive
  • Gusbourne Estate Winery - 16 min drive

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • Made Inn - 16 min walk
  • McDonald's - 15 min walk
  • Dobbies Garden Centre - 15 min walk
  • McDonald's - 20 min walk
  • PizzaExpress - 20 min walk

About this property

Ashford International Hotel & Spa

Upscale hotel with full-service spa and health club
Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. A hot tub, a sauna, and a terrace are also featured at the business-friendly Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ashford International Hotel & Spa offers 179 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

What is the cancellation policy at Ashford International Hotel & Spa?

Ashford International Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ashford International Hotel & Spa?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on 9 June 2024 start from AU$145.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ashford International Hotel & Spa?

Yep, Ashford International Hotel & Spa has a free self car park.

Are there any beaches close to Ashford International Hotel & Spa?

The closest beach to Ashford International Hotel & Spa is Hythe Beach (17 km).

Is there a spa on site at Ashford International Hotel & Spa?

Yep, there is an onsite spa at Ashford International Hotel & Spa. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Ashford International Hotel & Spa have a pool?

Ashford International Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa features a full-service spa, a health club and an indoor pool.

Does Ashford International Hotel & Spa serve breakfast?

Yep, buffet breakfast is served daily.

Is there a free airport shuttle available at Ashford International Hotel & Spa?

No, Ashford International Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Ashford International Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ashford International Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 396 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 161 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 44 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional
Uninspiring menu. Food was reasonable but nothing special. Breakfast was below average. A functional hotel with good parking and handy for the M20.
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Conveniently placed just off motorway. I had chosen it as it was a ‘dog friendly’ hotel. Room was ok but a little tired. Shower good. Nice hand soap & body wash available. BUT the bed was the first one I’ve ever had the worst sleep on & ive stayed in countless hotels both for work & holidays. The mattress was so uncomfortable & uneven ( felt like I was rolling out. It was lumpy as well. I woke up so many times during the night and felt like I’d been through the boxing ring. So unfortunately I didn’t sleep which was the putt of my stay. Also, please don’t call yourself dog friendly if the dog can’t come with you to have breakfast, but you also can’t leave it in the room if it might bark, which is what I was told at reception when checking in. So I didn’t eat either.
Stayed 1 night in Feb 2024

8/10 Good

Hellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Ashford International was a good place to stay as that was where the Seas invert show was. However, there was limited front parking and no sign at the front to say there was more parking round the back. There were only two disabled places which was disappointing. The food was expensive and waited ages to be served at the bar due to only one staff member working. There should of been more staff knowing they had an invert show there. Unfortunately, we didnt use the facilities like we planned to. But time was limited as it closed at 8pm and we didnt arrive untill 6pm and needed to get food. We did take our own drinks and we used just eat without at issues. Overall for what it was, the room etc. I found it to be rather expensive but, we stayed for convenience. Otherwise i would of stayed at Premier Inn qhere the rooms were half the price
Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Room comfort
A strangely desirable hotel with excellent public spaces where people from different walks of life cross over. Staff are friendly, though there does need to be more of them (management issue). However, room was tired and we had to move due to boiler noise only to be ladled with road noise. To be honest, it’s understandable as the hotel is so large for staff to understand every room in detail - had we paid £70, and not £100, it would be worthy of a better review.
Stayed 1 night in Jan 2024

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful stay
Wonderful stay Room was incredibly comfortbale Staff were very helpful An enjoyable experience Would highly recommend
Stayed 2 nights in Jan 2024

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Maybe short staffed?
Hotel is lovely & clean , amazing space . If an event is on parking is awful. Went to have dinner told no room .went out for dinner & came back to have drink at the bar , no sign of anybody . Ended up going back uk room
Stayed 2 nights in Jan 2024

2/10 Terrible

arthur

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiwi visitors
Bitterly disappointed. Having used this hotel on numerous occasions when visiting from New Zealand. The room was freezing cold, was given a heater after complaining 2 days running but never offered another room. we invited family to stay with us from Birmingham in the disabled room which was also freezing. We had to wear our coats in the restruant and the reception area. Food was cold as were the plates and communal areas. A shortage of staff meant long waits for bar service. I appreciate its the off season but for a 4 star hotel it was sorely lacking. Will be looking for alternative accommodation on our next visit to the UK.
Stayed 6 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice comfortable stay and enjoyed all the facilities i definitely recommend and definitely be visiting again.
Stayed 1 night in Jan 2024

6/10 Okay

Sebastian

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2024