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Hilton Boston Park Plaza

4.0 star property
Historic Boston hotel in Bay Village with 2 restaurants

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Photo gallery for Hilton Boston Park Plaza

Meeting facility
Exterior
Superior Room, 1 Queen Bed
Meeting facility
Presidential Suite, 1 Bedroom
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
50 Park Plaza, Boston, MA, 02116
  • Popular LocationBoston Common7 min walk
  • Popular LocationFenway Park5 min drive
  • Popular LocationTD Garden5 min drive
  • AirportBoston, MA (BNH-Boston Harbor Seaplane Base)15 min drive

Room options

View all photos for Room, 1 Double Bed, Accessible, Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Wicked Small Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed (Wicked Small Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Wicked Small Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Wicked Small Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Wicked Small Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Wicked Small Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (Garden)

Suite, 1 Bedroom, Terrace (Garden)

Suite, 1 Bedroom, Terrace (Garden)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Smart TV, Netflix

Studio Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Wicked Small Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed (Wicked Small Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Wicked Small Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed (Wicked Small Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Omni Parker House
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (2677)
The price is AU$681
for 1 night
includes taxes & fees
15 June - 16 June
Omni Parker House

About the area

Boston

Hilton Boston Park Plaza places you in the centre of Boston, within a short 5-minute stroll of Boston Public Garden and Newbury Street. Highlights at this historic hotel include 2 restaurants, 3 bars/lounges and a 24-hour business centre. .The restaurant, Strega Italiano, serves Italian cuisine and is open for dinner. Enjoy the gym along with access to aerobics classes and yoga classes. 64944 square feet (6033 square metres) of event facilities include 35 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Bay Village hotel include Boston Common and Copley Place.

What's nearby

  • Boston Common - 7 min walk
  • Copley Place - 9 min walk
  • Fenway Park - 5 min drive
  • TD Garden - 5 min drive
  • Boston Convention and Exhibition Center - 5 min drive

Getting around

  • Arlington Station - 3 min walk
  • Boston-Back Bay Station - 9 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive

Restaurants

  • Theatre Lobby - 1 min walk
  • Tatte Bakery & Cafe | Back Bay - 3 min walk
  • MJ O'Connor's - 2 min walk
  • Fire & Ice - 3 min walk
  • Rebel's Guild - 3 min walk

About this property

Hilton Boston Park Plaza

Historic Boston hotel in Bay Village with 2 restaurants
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A 24-hour business centre and 35 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 64944 square feet (6033 square metres) and includes conference space. A fitness centre, a library, and a vending machine are also featured at the eco-certified Hilton Boston Park Plaza. Parking is available for a fee.

This Beaux Arts Boston hotel is smoke free.

  • 1060 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 64944 sq ft of conference space
  • 6033 sq. m of conference space
  • Built in 1927
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hilton Boston Park Plaza offers 1060 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Valet parking on site (USD 68 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Off the Common
  • Strega Italiano

Things to do

  • Art gallery
  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 35 meeting rooms
  • 64,944 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 1927
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Netflix
  • Smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00
  • Resort fee: USD 40.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 per person
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Valet parking fee: USD 68 per day
  • Nearby parking fee: USD 40 per day (499 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015390350
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015390350. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Park Plaza
Boston Park Plaza Hotel
Hotel Boston Park Plaza
Park Plaza
Park Plaza Hotel
The Boston Park Plaza Hotel And Towers
The Boston Park Plaza Hotel
Boston Park Plaza
Hilton Boston Park Plaza Hotel
Hilton Boston Park Plaza Boston
Hilton Boston Park Plaza Hotel Boston

Frequently asked questions

What is the cancellation policy at Hilton Boston Park Plaza?

Hilton Boston Park Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Boston Park Plaza?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Hilton Boston Park Plaza on 16 June 2024 start from AU$357.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Boston Park Plaza?

Yep, Hilton Boston Park Plaza has valet parking for USD 68 per day.

Are there any beaches close to Hilton Boston Park Plaza?

The closest beach to Hilton Boston Park Plaza is Revere Beach (8.9 km).

What makes Hilton Boston Park Plaza a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Boston Park Plaza.

Is Hilton Boston Park Plaza family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Boston Park Plaza is a hit with families.

Does Hilton Boston Park Plaza serve breakfast?

Yeah, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Boston Park Plaza?

No, Hilton Boston Park Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Boston Park Plaza?

Yep, you can grab a meal at Hilton Boston Park Plaza's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Hilton Boston Park Plaza?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Boston Park Plaza?

Dogs are welcome at Hilton Boston Park Plaza, with food and water bowls on offer. Just so you know, there's a weight limit of up to 18 kg per pet.

Hilton Boston Park Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1774 out of 3344 reviews" "
Rating 8 - Good. 865 out of 3344 reviews" "
Rating 6 - Okay. 378 out of 3344 reviews" "
Rating 4 - Poor. 189 out of 3344 reviews" "
Rating 2 - Terrible. 138 out of 3344 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth
Stayed 1 night in Mar 2024

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Jan 2024

8/10 Good

Sheela

Stayed 4 nights in Feb 2024

10/10 Excellent

Anu

Stayed 1 night in Feb 2024

10/10 Excellent

MARY

Stayed 5 nights in Feb 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Was so convenient to every thing! Subway was nearby and made it even easier for us to get around Boston. Hotel was nice, clean and friendly staff. Shampoo, body wash, and conditioner smelled amazing. Shower had good water pressure. Bed and sheets were nice and comfortable.
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor Quality of Service
We did not have the best experience at this hotel. It is nice on the outside and in the lobby, the rooms were subpar. My friends and I were in Boston for a conference and booked 2 superior rooms with king beds. However, the rooms were not as expected. There was pretty limited space and the beds themselves seemed more like queen-sized beds. When we asked to be moved to another room for more space and a bigger bed, we were given an even smaller bed. The rooms were not as clean as expected either. For instance, there were strange stains on the shower curtains in one of the rooms and on the bedsheets in another room. The staff members at the hotel varied on their quality of service. Some were very helpful, like the man who helped set up our cots. Yet, other were not, like some of the people who worked in housekeeping or were working at the front desk. They did not provide us with clear answers. For instance, we had called weeks ago to ask about an charges the cots would have and the staff member ensured us that there would be no charges. Yet, when we asked in-person, the staff member said there would be charges and then took it back when we mentioned the call. In addition, one of the room's refrigerators did not work. Overall, we were fairly disappointed in the quality of service at this hotel.
Stayed 2 nights in Feb 2024

4/10 Poor

Shirley

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024