Due to water park, large crowds, if you’re staying here, tickets do sell out, unable to use the facilities. Long wait times just get on elevators. I check in my room paid for ocean view, my room was partial view if your sideways. Room was nice, no wash clothes. I was told they didn’t have any, the truck didn’t come. Water stand when you take shower. It’s just poorly setup, but has potential to be nice family facility. You pay resort fee and do not get resort experience. Staff is not friendly at all, it seems chaotic especially on Saturday check in. Also they do birthday parties, which should be done separately from people staying to enjoy facility. It’s to much chaos there.