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Customer Experience Rating
5/ 5

I made a booking for a room at Werribee in Sept and it was very efficient … Sadly I has to cancel it as I had a double booking ( my brother booked me a room unaware I had done so). Wotif helped me cancel it and the turnaround time was amazing and efficiently done with minimum fuss

Customer Experience Rating
5/ 5

Loved the way you could filter by distance and price. Heaps of variety of different types of hotels

Customer Experience Rating
5/ 5

Smooth booking. No problems/trouble

Customer Experience Rating
1/ 5

Terrible customer service in trying to get my money back to be released to my bank

Customer Experience Rating
4/ 5

Booking went well but I didn’t receive and email confirmation – for the first time ever

Customer Experience Rating
4/ 5

When booking our room, we booked for two people with breakfast included. When my Itinerary was sent yesterday, i noticed that breakfast was for one only. Can this be amended, as be booked for two and at no time did we see that this was for one person only. Can you please contact me to discuss or send through new details

Customer Experience Rating
4/ 5

Efficient

Customer Experience Rating
5/ 5

good prices. easy to search

Customer Experience Rating
4/ 5

I would prefer to see a map showing all of the accommodation in the area I am looking. This trip it was important as we have an early booking at a venue in the area and needed to be close by.

Customer Experience Rating
4/ 5

I booked and the booking was effective