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Customer Experience Rating
5/ 5

Very smooth transaction with no hiccups…

Customer Experience Rating
1/ 5

Poor website. Hard to use, filters are minimal.

Customer Experience Rating
1/ 5

I had a problem with the website. I thought I clicked on Sat the 6th but must have hit Sat 13th. There was no “check and review” for booking details before paying. As soon as I hit pay the confirmation appeared and I noted the wrong booking date. I could find no way to make correction on line. I called Wotif immediately and was told that the Hotel could not be contacted due to time (what hotel reception is not attended at 8 pm?). Wotif said they would call me back within 24 hours to sort out problem. The call never came. Disappointed!

I now have booking on wrong night. I decided it was easier to rearrange all my other plans than to try to make booking change through Wotif.

Customer Experience Rating
5/ 5

It was quick and easy to use..no wait ..no nonsense..

Customer Experience Rating
5/ 5

It was a very simple process that enabled me to book several rooms. There was no difficulty which is exactly what a web site should be like.

Customer Experience Rating
5/ 5

Excellent!!! Easy to follow instructions.

Customer Experience Rating
4/ 5

The wotif app is so easy and quick to use. It has regular updates of accommodation deals and often provides better deals then the hotel chain.🖒

Customer Experience Rating
4/ 5

I find it difficult to retrieve a proper tax invoice for expense claims.
The rest is great.

Customer Experience Rating
4/ 5

I had made a mistake on initial booking and wotif service attendant was good enough to rectify over the phone. I will consider using wotif again.

Customer Experience Rating
4/ 5

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