I made a booking for one single room. I then wanted to change it to two double rooms – same hotel, same dates. I could not see how to do this through Wotif. The email said to contact the hotel directly to cancel. I made a fresh booking and called the hotel -University House to cancel the first room. I should have been able to do this online through Wotif.
October 4, 2018Customer Experience Rating
3/
5