Terms & conditions
What is the Wotif Price Promise?
- If you find the exact same deal online at a lower publicly available price than on Wotif.com, we will refund you the difference (within 24 hours of booking on Wotif.com).
- Where is the catch?
- It must be an "Apples to Apples" comparison and you must notify us either prior to, or within 24 hours of, your booking with Wotif.com. A couple of other items to check:
- Is the booking on Wotif.com in your name?
- Has the travel item been paid in full at time of claim?
- What's the next step?
If you meet the above criteria please complete our online price promise application.
If you haven't booked yet (believe you meet the above criteria) and would prefer to book and validate the price promise with one of our experienced agents please call our call centre 1800 796 403. They will verify your claim and, if successful, they will make your new booking and process a refund (to the same credit card) for the amount of the difference between the price of the competitor offer and the same offer booked on Wotif.com.
The Fine Print
Wotif Price Promise claims will not be accepted if, in our opinion and acting reasonably, the claim has occurred as the result of a printing, uploading or other error or is made fraudulently or in bad faith. Wotif will not accept screenshots or other purported evidence of a lower price that cannot be independently confirmed by Wotif personnel. Wotif may modify or discontinue the Wotif Price Promise or restrict its availability to any person, at any time, without prior notice or liability to you, except where excluding or limiting liability is prohibited by law. The terms that are in effect at the time of your booking will determine your eligibility under the Wotif Price Promise. The failure by Wotif to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.
^ Price Promise is subject to eligibility requirements and the Price Promise Terms and Conditions.
#Prices are subject to change without notice. Sample package prices include accommodation plus round-trip airfare for travel during the stated period. Prices are per person, based on double occupancy at hotel for lead in room type and lowest available airfare, inclusive of hotel taxes & fees. Some airlines may charge an additional fee based on payment type. Prices will vary by date, length of stay, hotel selected, hotel room category, departure city, and availability. Blackout dates and other restrictions may apply. Fares may be non-refundable and are not transferable. Name changes may not be permitted. Package book by and required travel dates vary. Please refer to specific package terms and conditions. Offer subject to change.
*Hotel only prices are for the stated travel period, based on twin share and include taxes and fees. Offers are subject to availability and may change or be discontinued without notice. Additional restrictions including minimum stay, blackout dates, available room types and advance purchase may apply. Please refer to specific hotel offer terms and conditions.Save on participating properties with savings as marked